137 Results for

Patient Service Representative Jobs in Cambridge, MA

Jobs

New!

Randolph, MAToday

Medacta pioneered the AMIS® Anterior Minimally Invasive Hip Surgery, the MyKA™ Kinematic Alignment Platform, and the NextAR™ Augmented Reality Surgical Platform, delivering precision-driven solutions across hip, knee, shoulder, and spine procedures. Medacta’s MySolutions™ technology combines advanced kinematic modeling, 3D planning, and personalized implant strategies—empowering surgeons to improve outcomes and elevate patient care worldwide.

Boston, MA12 days ago

Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

Brighton, MA30+ days ago

$20–$26 Per Hour

We are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community. Ensure that all interactions between Administration, Customer Service operations, and patients are professional, helpful, provides empathy and creates an atmosphere of CRCH being a safe place and welcoming place for all community members that enter, call, or seek our services, as a member of the Community Support Service Team.

Boston, MA30+ days ago

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

Brookline, MA30+ days ago

The Department of Anesthesia, Critical Care and Pain Medicine provides a full range of leading-edge anesthesia services in all operating rooms, intensive care units, obstetric, and non-surgical procedure areas (including gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center, Boston. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.

Boston, MA30+ days ago

$15.75–$18.50 Per Hour

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Chelmsford, MA30+ days ago

Remote

Full-time
Employee

As requested by the TM, the SSR will be responsible for the telephone, e-mail, and sales of targeted products into existing clients, conversions of existing customers between products, and for selling consumables, accessories, and software solutions to both ZOLL customers and competitive accounts. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally.

Boston, MA30+ days ago

Conducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient’s family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.

Dracut, MA30+ days ago

Lowell, MA30+ days ago

Medford, MA30+ days ago

Manchester, NH30+ days ago

The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.

New!

Norwood, MA2 days ago

Knowledge, Skills, and Abilities: Exceptional Customer Experience – Understands and anticipates customer needs, takes action to meet customer's needs, and strives to exceed their expectations. Focus on Efficiency – Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.

New!

Danvers, MA1 day ago

Full-time

We are a busy ambulatory care office diagnosing and treating diabetes and other diseases looking for a well-rounded customer service candidate who can multi-task in a high-volume ambulatory setting. We pride ourselves on our commitment to excellence, offering services 365 days a year, drive-thru healthcare, and on-site specialty teams and ancillary services.

Danvers, MA15 days ago

Full-time

Perform the daily management of Athena Inbox with respect to patient scheduling and staff messages to members of the clinical team, efficiently escalate questions or issues to appropriate clinical resources, as appropriate. Collect necessary patient signatures on required documents ahead of their appointment, including requesting outside/non-MFM patient medical records, procedure and laboratory test results.

Winchester, MA30+ days ago

The Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. 4. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.

Milton, MA30+ days ago

Handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Ensures that all proper patient financial and demographic information is obtained and processed so BILH is fully reimbursed for clinical services provided.

Milton, MA30+ days ago

Burlington, MA30+ days ago

New!

Boston, MAToday

The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months).

Boston, MA30+ days ago

Pay Rate: $25.00 per hourJob SummaryThe Patient Access Representative serves as a key point of contact for patients, providers, and clinical staff by managing a high volume of inbound calls and coordinating appointment scheduling across multiple services. This role requires strong customer service skills, attention to detail, and the ability to make independent decisions within established guidelines to ensure patients are scheduled accurately and efficiently.

Manchester, NH30+ days ago

Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.

Manchester, NH8 days ago

Boston, MA30+ days ago

After successful completion of training, the Patient Experience Representative/Patient Access (PER) Float will work in ambulatory clinic areas, central registration, telephone page operations, and/or the practice liaison program as part of the float pool to provide administrative and customer service support to departments. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates, BCH or agency temps and not eligible for former BCH employees who have worked here in the past 12 months).

Boston, MA30+ days ago

The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.

Boston, MA7 days ago

$19.06–$27.64 Per Hour

The Department of Otolaryngology and Communication Enhancement at Boston Children’s Hospital is dedicated to providing comprehensive care for ear, nose, and throat (ENT) disorders including communication differences with hearing, balance, speech production, language processing, voice quality, feeding, swallowing, and more. Sign-On Bonus: This role is eligible for a $2,000 sign-on bonus (Note: Internal candidates and former BCH employees who have worked at the hospital within the past 2 are not eligible)

Southborough, Massachusetts30+ days ago

$20–$23 Per Hour

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

Danvers, MA30+ days ago

Initiates patient scheduling activities by prioritizing and accessing a variety of sources, including patient phone calls and digital messaging, orders, scheduled order work queues and MyChart. 4. Instructs patients and obtains signatures on consent forms, financial forms and other documents required by the clinical department; distributes documents to patients; scans, processes and records receipt of all documents collected during registration encounter.

Boston, MA28 days ago

Works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.

New!

Boston, MA6 days ago

Works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.

Plymouth, Massachusetts13 days ago

With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care.

Boston, MA30+ days ago

The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.). Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.

Melrose, ma7 days ago

$20–$24 Per Hour

If you’re passionate about pets, enjoy helping people, and want to build a rewarding career in veterinary medicine, apply today to join the team at Melrose Animal Clinic! In this essential front-desk role, you will serve as the first point of contact for clients and their pets—ensuring a positive, efficient, and compassionate experience from check-in to check-out.

Boston, Massachusetts30+ days ago

$18–$27

Tracks, Collects, and enters all co-payments and other payments in the form of cash, checks, and credit card transactions according to cash collection policies and procedures; Keeps cash secured at all times. Demonstrates ability to register patients at a quick pace to avoid long lines forming at the front desk without comprising the quality or accuracy of the information entered in EPIC.

East Boston, Massachusetts30+ days ago

$18–$27

Demonstrates ability to register patients at a quick pace to avoid long lines forming at the front desk without comprising the quality or accuracy of the information entered in EPIC. Tracks, Collects, and enters all co-payments and other payments in the form of cash, checks, and credit card transactions according to cash collection policies and procedures; Keeps cash secured at all times.

Weymouth, MA29 days ago

The Satellite Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI) when contacting the DFCI Satellite and the role is critical to the caller’s experience. This role requires excellent customer service skills and comfort with multitasking and problem solving.

Boston, MA30+ days ago

The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.

Boston, MA30+ days ago

The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.

Boston, MA30+ days ago

The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.

Boston, MA22 days ago

Provides the patient with the required forms and obtains appropriate signatures: General consent, Healthcare Proxy, Compliance documentation, Rights and Responsibilities, Generates patient labels and identification bracelets. PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months).

Boston, MA8 days ago

As a Patient Experience Representative you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience by effectively coordinating services to patients and families for our Immunology department. Key responsibilities:Patient Encounter Management:Providing positive and effective customer service that supports unit operations.

Boston, MA7 days ago

The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.

New!

Boston, MA6 days ago

As an overnight Per Diem Patient Experience representative, you will work to provide per diem support to the Cardiac ICU unit and will work to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures while opening doors of opportunity for our team.

Boston, MA7 days ago

Provides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. The program is a unique ambulatory program for patients and an alternative to inpatient admission for patients requiring infusion therapies and novel medical day treatments.

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Patient Service Representative Jobs in Cambridge, MA

Jobs

Sales Representative – Reconstructive OrthopedicsMedacta USA

Pharmaceutical Field Sales RepresentativeInizio Engage

Patient Service Representative - Float (Dental/Vision)Charles River Community Health

Patient Service RepresentativeBeth Israel Lahey Health

Patient Service Representative - Pain Management Center 8am - 4:30pmBeth Israel Lahey Health

Patient Service Representative: Hybrid; CardiologyBeth Israel Lahey Health

Patient Service Representative - RadiologyBeth Israel Lahey Health

Representative, Customer Service - New Patient CareCardinal Health

Specialty Sales Representative, EMS Clinical and Software ApplicationsZoll

Patient Service Representative I - Weekend, MorningsTufts Medicine

Patient Service Representative - Part-Time, Every Other Weekend - Westford Urgent CareTufts Medicine

Patient Service Representative - Part-Time, Every Other Weekend 2nd ShiftTufts Medicine

Patient Service Representative - Per DiemTufts Medicine

Patient Service Representative 1 - Per DiemTufts Medicine

Patient Service RepresentativeZOLL LifeVest

Patient Service RepresentativeEye Care Specialists

Patient Care Representative - EndocrinologyMFM Health

Patient Care Representative - Gynecology & Women's HealthMFM Health

Patient Access RepresentativeBeth Israel Lahey Health

Patient Access Representative, EveningsBeth Israel Lahey Health

Patient Access Representative, Days, 32 hoursBeth Israel Lahey Health

Patient Access Representative, Scheduling, Per DiemBeth Israel Lahey Health

Patient Access Representative 40 HoursBeth Israel Lahey Health

Patient Experience Representative I-Ambulatory (onsite, Jamaica Plain)Boston Children's Hospital

Patient Access RepresentativeGTT

Patient Access Representative II - Rotating ShiftConifer Revenue Cycle Solutions

Patient Access Representative II - Dartmouth ClinicsConifer Revenue Cycle Solutions

Patient Experience Representative (Float Pool)Boston Children's Hospital

Patient Experience Representative I - Ophthalmology (Waltham)Boston Children's Hospital

Sr. Patient Experience Representative / PER - Waltham (onsite)Boston Children's Hospital

Medical Equipment Customer Service RepresentativeRotech Healthcare Inc.

Patient Access Representative M-F 40 HRsBeth Israel Lahey Health

Patient Experience Representative I- Orthopedics (100% onsite)Boston Children's Hospital

Patient Experience Representative I- Spina Bifida CenterBoston Children's Hospital

Patient Care Representative42 North Dental

Ambulatory Services Representative (Customer Service) & SIGN ON BONUSBoston Medical Center

Veterinary Client Service RepresentativeMelrose Animal Clinic

R0005798 Patient Access RepresentativeEast Boston Neighborhood Health Center

Patient Access RepresentativeEast Boston Neighborhood Health Center

Satellite Patient Representative ISouth Shore Health

Patient Experience Representative I - Orthopedics (Waltham)Boston Children's Hospital

Patient Experience Representative I - Ophthalmology (Waltham, onsite)Boston Children's Hospital

Patient Experience Representative - Waltham (per diem)Boston Children's Hospital

Patient Experience Representative II- MEHC Early Intervention (onsite)Boston Children's Hospital

Patient Experience Representative - Immunology Call CenterBoston Children's Hospital

Patient Experience Representative I - AmbulatoryBoston Children's Hospital

Patient Experience Representative per diem: week day overnightsBoston Children's Hospital

Patient Experience Representative (20 hours Monday-Friday 4pm-8pm)Boston Children's Hospital

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