Human Resources Management • Performance Management (evaluations, setting goals, crucial conversations, corrective action & discipline) • Recruitment & Retention • Succession planning (identifying & developing leadership capacity of staff) • Interviewing & Hiring Practices (including knowledge of Labor Laws) • Orientation (Assisting in development & implementation of appropriate plans for employees) • Diversity (Cultural, Social, Generational) • Cultural awareness • Leadership skills & relationship management • Communication skills (active listening, feedback, inquiry & validation) • Emotional IQ & self awareness (relationship to environment, values, beliefs & how they effect responses & behaviors) • Negotiation & conflict management • Shared Governance (includes knowledge of, structure & process, and skill in, managing councils that promote shared leadership) • Collaborative Practice (the presence of trust, respect & good communication among colleagues) • Personal growth & development (education, continuing education, career planning, professional associations, certification). • Information Technology (understanding of the effect of IT on patient care delivery) • Basic computer skills • Fluent knowledge of the Patient medical record system • Ability to integrate technology into patient care processes • Using information systems to support business and patient care decisions.