Essential Duties and ResponsibilitiesThe following duties and responsibilities are the essential functions of this job that an individual must be able to perform with or without a reasonable accommodation: Learning and development - In collaboration with key stakeholders/subject matter experts, responsibilities include, but are not limited to performing, coordinating, overseeing, and providing team leadership for technical instructional design, eLearning development, learning technology, and project oversight activities, including the following: Applying human performance improvement techniques to evaluate requests for HRET support, analyze individual or organizational performance gaps and root causes, and recommend appropriate solutions or interventions, which may include training, job aids, communication, process improvement, change management support, or other non-training approaches. Utilizing innovative learning technology and other enterprise software/platforms to maximize efficiency and enhance the learner and trainer experience, including but not limited to: Learning technology requirements and solution evaluation: Identifying functional, technical, accessibility, and user-experience requirements and researching, testing, and selecting appropriate learning technologies to support learning and talent development solutions such as learning management systems, virtual meeting/webinar platforms, course-authoring software, audio-visual equipment, and accessible/assistive technologies.