Director Product Management - Risk Management CentivoDirector Product Management - Risk ManagementBuffalo, New YorkRemoteCross-Functional Alignment on Risk Products: Work across finance, underwriting, actuarial, network and teams to ensure risk product designs are operationally viable and financially modeled accurately. KPIs & Portfolio Performance: Define the metrics that indicate healthy risk product performance — loss ratios, attachment point adequacy, captive funding levels, renewal rates, and cost mitigation program effectiveness — and use them to drive ongoing product decisions.
Senior Director, Product Management ACV Auctions IncSenior Director, Product ManagementBuffalo, NYGenerous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. Spend time with our dealer customers - single-rooftop stores, large dealer groups (including top-10 / publicly traded groups), and our industry partners to deeply understand their needs and pain points.
NewAssociate Director, Data Management Product Partnerships IQVIAAssociate Director, Data Management Product PartnershipsBoston, New YorkThe Associate Director of Data Management Product Partnerships plays a critical role in facilitating the strategic vision and processes for the Measurement, Media OS, and Personalization Science product teams. • Ensure alignment and coordination between various IQVIA Digital product and client touch points; leverages feedback to improve established processes and future proof amidst shifting dynamics.
Associate Director - Product Execution Management Linde plcAssociate Director - Product Execution ManagementTonawanda, NYYou will lead, coach, and develop a team of Product Execution Managers/Leads and supporting disciplines; set clear expectations, provide performance feedback, and build a culture of accountability, collaboration, and continuous improvement. Drive project controls outcomes by ensuring robust planning and execution to meet budget, schedule, and quality targets; partner with project controls to prepare progress reporting and executive/customer presentations.
Digital Assets Solutions, Product Management lead, MD State StreetDigital Assets Solutions, Product Management lead, MDBoston, New YorkThe Managing Director will collaborate closely with senior leaders across product, technology, operations, risk, compliance, and commercial teams to drive the US elements of the overall digital strategy for Investor Services. Finally, the candidate will need to promote the One State Street approach working closely with State Street Investment Management, Markets and Private Wealth Management businesses to align strategies.
Product Manager III, Order Management Systems ACV Auctions IncProduct Manager III, Order Management SystemsBuffalo, NYYour team will help build the customer-facing experiences and the internal management layers on top, but your role extends to encompass the integrity, completeness, and timeliness of the underlying order management and settlement layer that ultimately determines whether revenue is recognized correctly, ops can scale without proportional headcount, and other product teams can trust the events they consume. Ability to drive product strategy by translating complex transactional and financial flows into actionable insights, which requires a strong quantitative toolkit including hands-on proficiency in SQL, structured rollout and validation design, and a deep understanding of platform metrics architecture (throughput, latency, error rates, reconciliation accuracy).
Enterprise Product Manager Director PricewaterhouseCoopers LLPEnterprise Product Manager DirectorBuffalo, NY$122,500–$423,780 / yearYou manage a commercially focused portfolio, develop product roadmaps, and collaborate with development leaders to align technology architecture with product objectives, making sure new services have a thoroughly developed support structure. Bachelor's degree or in lieu of a degree, demonstrating, in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college.
Manager, Product Engineering XylemManager, Product EngineeringCheektowaga, New YorkOur products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Provide close technical oversight for heat exchanger designs, including reviews of thermal sizing, pressure vessel calculations, materials selection, weld design, and manufacturability considerations.
Operational Technology Product Owner MoogOperational Technology Product OwnerBuffalo, New YorkOwn and continuously refine a multi‑year enterprise roadmap, translating enterprise strategy into prioritized epics and features with clear benefit hypotheses, outcome measures, and acceptance criteria. You will collaborate closely with Manufacturing, Engineering, Quality, Facilities, and Cybersecurity to ensure OT application capabilities continuously evolve to meet business needs across multiple sites.
NewSenior Technical Product Owner - Manager PricewaterhouseCoopers LLPSenior Technical Product Owner - ManagerBuffalo, NY$99,000–$232,000 / yearAs a Senior Technical Product Owner - Manager, you will lead the charge in developing innovative software solutions and driving product innovation to meet the evolving needs of clients within our Product Innovation practice. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Product Program Manager (NY, East Aurora) Astronics CorpProduct Program Manager (NY, East Aurora)NY$75,000–$100,000 / yearThe PPM functions as the point-of-contact between Sales, Engineering, Management, the Customer, Supply Chain/suppliers, and other stakeholders to coordinate efforts to ensure successful resolutions of program and in-service issues including failure investigations to identify root cause and appropriate corrective actions. Monitors and reports product field performance data, taking proactive steps to address issues affecting product reliability including resolution of quality escapes and field failures.
Product Program Manager AstronicsProduct Program ManagerEast Aurora, New YorkThe PPM functions as the point-of-contact between Sales, Engineering, Management, the Customer, Supply Chain/suppliers, and other stakeholders to coordinate efforts to ensure successful resolutions of program and in-service issues including failure investigations to identify root cause and appropriate corrective actions. Monitors and reports product field performance data, taking proactive steps to address issues affecting product reliability including resolution of quality escapes and field failures.
Manager of New Product Introduction (NPI) GTI FabricationManager of New Product Introduction (NPI)Buffalo, New YorkUnlike a highly technical engineering leadership role, the NPI Manager is a functional execution leader focused on program governance, milestone attainment, business readiness, and cross-functional accountability. This role is responsible for driving projects through defined phase gates, coordinating cross-functional deliverables, managing timelines, escalating risks, and ensuring launch readiness from concept through production release.
Product Manager MerchantsProduct ManagerBuffalo, New YorkAs a Product Manager for commercial package and middle market, you will lead the performance, strategy, and growth of assigned product lines, driving initiatives that enhance profitability, improve loss outcomes, and strengthen our competitive position in the marketplace. Drive production goals for assigned product lines by monitoring performance, partnering with regional teams to identify opportunities and challenges, and implementing targeted actions to improve results.
Data Product Owner MoogData Product OwnerBuffalo, New YorkYou will serve as the bridge between business stakeholders and technical teams, ensuring that data assets such as curated data sets, metrics frameworks, and dashboards are intentionally designed, consistently governed, and aligned with organizational strategy. In this role you will be responsible for defining, prioritizing, and delivering data products that support enterprise analytics, reporting, and operational decision-making.
Director Product Marketing CentivoDirector Product MarketingBuffalo, New YorkThis is a highly strategic and visible role, partnering closely with Marketing, Sales, Revenue Operations, Product, Actuarial, and other marketing functions to develop positioning and messaging, sales enablement content, product packaging and pricing, and product launch planning and execution. Sales Enablement Develop sales decks, product demos and collateral (e.g., case studies, sell sheets) that enable Sales to clearly communicate how our product solves our customers' challenges, close deals faster and improve conversion rates.
Product Line Manager II Parker Hannifin CorpProduct Line Manager IINY$97,750–$171,150 / yearThe Product Line Manager will lead & develop the product strategy and executable product roadmaps to deliver sustainable growth and margin expansion for the Compressed Air & Gas Treatment product portfolio, including compressed air & gas filtration, compressed air dehumidification, industrial nitrogen gas generation, and lab gas generation. Parker offers competitive benefit programs including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary, optional life, accident, insurance, hospital indemnity, and critical illness insurance with competitive premium cost.
Product Engineering Manager MoogProduct Engineering ManagerBuffalo, New YorkThe Product Engineering Manager leads the Product Engineering Group supporting Commercial Aircraft production at the East Aurora design center and Baguio production facility. Our capabilities include OEM design, aftermarket services, engine accessory repairs, aircraft control components, and advanced avionics and digital airfield solutions.
Senior Technical Product Owner PricewaterhouseCoopers LLPSenior Technical Product OwnerNYAt least a Bachelors degree or, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in Engineering Product Management for each missing year of college is required. In this capacity, you will help lead and coordinate end-to-end execution of technology initiatives-driving disciplined project planning, proactive stakeholder communication, and consistent service delivery across cross-functional engineering teams.
Engineering Manager-Technical Product Owner PricewaterhouseCoopers LLPEngineering Manager-Technical Product OwnerNYAt least a Bachelors degree or, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in Engineering Product Management for each missing year of college is required. In this capacity, you will help lead and coordinate end-to-end execution of technology initiatives-driving disciplined project planning, proactive stakeholder communication, and consistent service delivery across cross-functional engineering teams.
Technical Product Analyst - 3607697 Lighthouse Technology ServicesTechnical Product Analyst - 3607697Buffalo, New YorkAuthor Market Requirements Documents (MRDs) for prioritized opportunities, defining market problems, customer segments, use cases, competitive landscape, and success metrics for structured handoffs to product and engineering teams. Maintain working knowledge of competitive offerings, pricing dynamics, and market trends across Mining & Industrial, Oil & Gas Drilling, Civil Construction, and adjacent verticals.
Product Marketing Specialist - Clinical NA Ivoclar Vivadent IncProduct Marketing Specialist - Clinical NAAmherst, NY$55,000–$65,000 / yearSupport the planning and executing product launches, including developing launch plans, coordinating cross-functional teams (such as product development, sales, and marketing), creating marketing materials, and organizing launch events or campaigns. We are seeking a results-driven marketing professional to join a dynamic and collaborative North America marketing team implementing integrated marketing plans, develop, analyze and report on market research data.
Product Marketing Specialist – Clinical NA Ivoclar Vivadent Inc.Product Marketing Specialist – Clinical NAAmherst, NY$55,000–$65,000 / yearPart timeSupport the planning and executing product launches, including developing launch plans, coordinating cross-functional teams (such as product development, sales, and marketing), creating marketing materials, and organizing launch events or campaigns. We are seeking a results-driven marketing professional to join a dynamic and collaborative North America marketing team implementing integrated marketing plans, develop, analyze and report on market research data.
Senior Fraud Product Manager Manufacturers and Traders TrustSenior Fraud Product ManagerBuffalo, New YorkBachelor’s degree and a minimum of 10 years’ proven fraud, product management, financial, operations and/or project management experience, OR in lieu of a degree, a combined minimum of 14 years’ higher education and/or work experience, including a minimum of 10 years’ proven marketing, product management, financial, operations and/or project management experience. Develop educational programs and communications that will keep all Commercial and Business Banking clients, front line teams, and support teams well-informed on fraud trends, risk mitigation techniques, and changes in bank processes and policies that will help mitigate fraud.
Ecommerce/Product Development Associate Newbury Franklin IndustrialsEcommerce/Product Development AssociateBuffalo, NYThe position requires advanced analytical skills and Excel proficiency to work with large datasets, perform data scraping, and structure operational information that supports critical business functions. The E-Commerce Associate will be responsible for collecting, organizing, and refining product data to support customer experiences on e-commerce and marketplace platforms.
Director of Revenue Management, Strategy and Analytics Delaware North Companies IncDirector of Revenue Management, Strategy and AnalyticsBuffalo, NY$104,100–$140,500 / yearAs the senior point of accountability for revenue performance, the Director leads and develops a medium-sized team, partners cross-functionally with Sales, Marketing, Operations, and Finance, and ensures the organization captures the full pricing and distribution upside available across the portfolio. Identify and implement improvements to revenue management systems, tools, and processes, monitor competitive activity and market trends, and partner with Marketing, GM/Operations, Finance and Sales Leaders to align business and pricing strategies.
Applied AI Product Manager (Remote) Deloitte Touche Tohmatsu LtdApplied AI Product Manager (Remote)NYRemote$113,100–$232,300 / yearThe Applied AI Product Manager harnesses AI and agentic tools to compress the concept-to-cash learning loop-automating analysis, prototyping, and compliance detail-work so the team can focus on the human judgment AI cannot replace: product sense-making. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Senior Wealth Management Analytics & Reporting Manager M&T Bank CorpSenior Wealth Management Analytics & Reporting ManagerBuffalo, NY$107,500–$179,100 / yearPrimary Responsibilities: Manage the development and production of high-complexity departmental reports and spreadsheets to include but not limited to project or product strategy analysis, historical reporting, work flow analysis, and financial analysis. This role is not eligible for visa sponsorship, meaning you will need to be able to secure and maintain work authorization without the need for a written submission by the company to the government agency, or the need for the company to make an entry as the immigration employer of record (e.g., STEM OPT training plan, I-20 Form endorsed for CPT, TN employer, etc.).
Contact Center Product Manager II- Chat M&T Bank CorpContact Center Product Manager II- ChatBuffalo, NY$89,600–$149,300 / year5 years' proven marketing, product management, financial, operations and/or project management experience, OR in lieu of a degree, A combined minimum of 9 years' higher education and/or work experience, including a minimum of 5 years' proven marketing, product management, financial, operations and/or project management experience. This role oversees the design, development, implementation, optimization, and marketing of Chat products to ensure they are marketable, profitable, compliant with legal and regulatory requirements, and effective in driving increased digital containment and reduced assisted‑channel demand.
Digital Asset Product Manager IV M&T Bank CorpDigital Asset Product Manager IVBuffalo, NY$128,900–$214,900 / yearOR in lieu of a degree, A combined minimum of 14 years' higher education and/or work experience, including a minimum of 10 years' proven marketing, product management, financial, operations and/or project management experience with a demonstrated focus on digital assets and emerging payments technologies. Overview: The Digital Assets Senior Product Manager leads the strategy, development, and lifecycle management of stablecoin and other digital asset based payment and liquidity products for small business and retail clients of the bank.
Digital Product Manager M&T Bank CorpDigital Product ManagerBuffalo, NY$103,000–$171,600 / yearEducation and Experience Required: Bachelor's degree and a minimum of 4 years' digital, marketing, product management, financial, operations and/or project management experience, or in lieu of a degree, a combined minimum of 8 years' higher education and/or work experience, including a minimum of 4 years' digital, marketing, product management, financial, operations and/or project management experience. Develops the strategy or executes on the strategy defined for assigned digital products and services, including working with relevant business partners to create the design, development, implementation, marketing and ongoing support for the product or service.
Senior Wealth Management Analytics & Reporting Manager Wilmington TrustSenior Wealth Management Analytics & Reporting ManagerBuffalo, New YorkThis role is not eligible for visa sponsorship, meaning you will need to be able to secure and maintain work authorization without the need for a written submission by the company to the government agency, or the need for the company to make an entry as the immigration employer of record (e.g., STEM OPT training plan, I-20 Form endorsed for CPT, TN employer, etc.) . Manage the development and production of high-complexity departmental reports and spreadsheets to include but not limited to project or product strategy analysis, historical reporting, work flow analysis, and financial analysis.
Product Marketing Specialist – Clinical NA Ivoclar North AmericaProduct Marketing Specialist – Clinical NAAmherst, New YorkSupport the planning and executing product launches, including developing launch plans, coordinating cross-functional teams (such as product development, sales, and marketing), creating marketing materials, and organizing launch events or campaigns. We are seeking a results-driven marketing professional to join a dynamic and collaborative North America marketing team implementing integrated marketing plans, develop, analyze and report on market research data.
Senior Fraud Product Manager M&T Bank CorpSenior Fraud Product ManagerBuffalo, NY$128,900–$214,900 / yearEducation and Experience Required: Bachelor's degree and a minimum of 10 years' proven fraud, product management, financial, operations and/or project management experience, OR in lieu of a degree, a combined minimum of 14 years' higher education and/or work experience, including a minimum of 10 years' proven marketing, product management, financial, operations and/or project management experience. Develop educational programs and communications that will keep all Commercial and Business Banking clients, front line teams, and support teams well-informed on fraud trends, risk mitigation techniques, and changes in bank processes and policies that will help mitigate fraud.
Product Manager II - Digital Assets M&T Bank CorpProduct Manager II - Digital AssetsNY$89,600–$149,300 / yearThis role sets strategic direction for digital custody and digital assets products, partnering closely with Corporate Trust, Product, Technology, Operations, Risk, Legal, and external ecosystem partners to deliver secure, scalable, and regulatory-compliant digital asset solutions across the enterprise. Lead integration efforts with blockchain infrastructure providers, custody platforms, trust accounting systems, core banking platforms, and payment solutions, ensuring scalability, resiliency, and institutional-grade controls.
Meritain Director, Pharmacy Client Management CVS Health CorpMeritain Director, Pharmacy Client ManagementNY$68,000–$174,134 / yearThis role partners closely with senior client leadership and cross-functional teams to deliver consultative solutions, resolve issues, and advance the adoption of Meritain Pharmacy Solutions products and services. The Director, Pharmacy Client Management leads a team of account executives, driving strategic and operational excellence to ensure client satisfaction, retention, and growth.
Vice President, Quality Improvement & Utilization Management Nascentia Health IncVice President, Quality Improvement & Utilization ManagementTonawanda, NY$157,427–$203,581 / yearThe Vice President of Quality Improvement and Utilization Management serves as the senior clinical quality and utilization leader for Nascentia Health's Payer/Plan Engine, providing executive oversight across all lines of business including the Managed Long-Term Care (MLTC) plan (approximately 7,000 members), the Medicare Advantage Prescription Drug Plan (MAP), the Institutional Special Needs Plan (ISNP), the Dual Eligible Special Needs Plan (DSNP), and related product lines. Serve as the plan's designated quality officer for regulatory interactions with CMS, NYS DOH, and NCQA; prepare and present quality performance reports to the Board, leadership team, and regulatory agencies as required.
Senior Product Owner - Enterprise API Strategy & Ecosystem Enablement M&T Bank CorpSenior Product Owner - Enterprise API Strategy & Ecosystem EnablementBuffalo, NY$148,300–$247,100 / yearThis role defines the vision, outcomes, and governance for APIs as a strategic platform, partnering closely with Digital Assets leadership, Open Banking stakeholders, Commercial Banking partners, and enterprise risk and technology teams. Demonstrated ownership and production delivery of bank APIs, with hands-on experience managing external-facing REST APIs in financial services, encompassing API contract design (OpenAPI/Swagger), versioning, backward compatibility, and security and customer consent requirements.
Sr. Product Manager, Custom Media & Strategic Reagents Thermo Fisher Scientific IncSr. Product Manager, Custom Media & Strategic ReagentsGrand Island, NY$130,000–$173,000 / yearThe successful candidate will lead custom media initiatives spanning pricing strategy, operational enablement, business continuity, and customer support, while also driving portfolio performance, forecasting, and lifecycle management for strategic reagent portfolios. Product Manager role, you will lead strategic and operational management of the Custom Media and Custom Solutions business, while also maintaining product line ownership for strategic reagent portfolios.
Digital Channels Product Leader M&T Bank CorpDigital Channels Product LeaderBuffalo, NY$154,700–$257,900 / yearEducation and Experience Required: Bachelor's degree, and a minimum of 12 years' experience in Business, Technology, Finance, Engineering, and/or relevant product line(s), or in lieu of a degree a combined minimum of 16 years' higher education and/or work experience, including a minimum of 12 years' experience in Business, Technology, Finance, Engineering, and/or relevant product line(s). They possess a strong understanding of commercial portals, APIs, developer ecosystems, ERP connectivity, and treasury management workflows, while demonstrating the leadership capabilities required to build and scale a market-leading digital channels organization at M&T Bank.
Firm Enterprise Solutions Director, Data Management Deloitte Touche Tohmatsu LtdFirm Enterprise Solutions Director, Data ManagementNY$144,000–$265,000 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Production Manager AlkegenProduction ManagerBuffalo, NY$120,897–$138,907 / yearAlkegen brings together two of the worlds leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. With over 60 manufacturing facilities with a global workforce of over 9,000 of the industrys most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.
Production Manager - Immediate Hire! Lignetics, Inc.Production Manager - Immediate Hire!NY$65,000–$80,000 / yearLignetics manufactures a variety of consumer brands in several different categories including wood pellets for home heating, BBQ pellets for grilling, wood pellets and shavings for animal bedding, and wood fiber-based cat litter. Responsible for prioritizing and preparing production schedules and communicating production goals to the appropriate departments.
Production Manager GTI FabricationProduction ManagerBuffalo, New YorkThe ideal candidate will have experience leading production teams within fabrication, electro-mechanical assembly, industrial manufacturing, or complex integration environments and possess a hands-on leadership style focused on execution, accountability, and continuous improvement. We fabricate custom designed, purpose-built enclosures and skids for our customers and perform mechanical and electrical integration in-house, delivering a true turn-key product to our customers.
Supervisor - Mozzarella Production - 6pm - 6am Lactalis American Group, Inc.Supervisor - Mozzarella Production - 6pm - 6amBuffalo, NY$65,000–$75,000 / yearIn the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, Président specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
Principal Production Operations Northrop Grumman CorpPrincipal Production OperationsBuffalo, NY$94,200–$141,200 / yearManage and maintain the day-to-day interfaces and communications between Manufacturing and functional groups including but not limited to the Program Management Office (PMO), Material Requirements Planning (MRP), Quality & Mission Assurance (QMA), Global Supply Chain (GSC), Engineering, and Shipping. Coordinate all aspects of manufacturing scope of work throughout program lifecycle including baseline development, procurement coordination, material tracking, coordination of kitting, manpower and capacity planning, and reporting of program cost, schedule, technical and quality performance.
Personal Lines Senior Territory Manager Liberty Mutual Holding Company IncPersonal Lines Senior Territory ManagerNYThe full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. This role is critical to expanding market share through strategic agency management, collaboration with underwriting and internal partners, and disciplined execution of Personal Lines growth initiatives.
Production Supervisor - 2nd Shift - Lancaster, NY - $1500 SIGN ON BONUS! Innomotive Solutions GroupProduction Supervisor - 2nd Shift - Lancaster, NY - $1500 SIGN ON BONUS!Lancaster, NYFull timeThe training period shall include a rotation throughout all the different departments on the production floor until the Production Supervisor is comfortable with the different tasks required for each position. Specifically, will seek to understand, define and exceed the reasonable requirements and expectations of external and internal customers through a process of continuous improvement that is appropriate and applicable to all aspects of our business.
Manager, Production (Formulation) Fresenius Kabi AGManager, Production (Formulation)NY$119,149–$166,645 / yearEnsures adequate systems, equipment and resources are in place to meet production schedules, and that products are manufactured to specification and in complete accordance with applicable SOP's, DEA, OSHA and cGMP's regulations. Responsible for the overall management, direction, and coordination of the Grand Island formulation suites and the surrounding controlled environmental area associated with the formulation of liquid parenterals.
NewPlant Manager DeckoratorsPlant ManagerBuffalo, New YorkEstablishes the use of raw material, work-in-process, and finished goods and coordinates inventory requirements with management consistent with inventory levels/turnover goals and coordinates month-end inventories. The Retail Plant Manager is responsible for the overall management and coordination of plant operations consistent with cost, profit, quality, and productivity objectives.