NewProduct Design Director, Card Servicing and Support Platform Design Discover Financial ServicesProduct Design Director, Card Servicing and Support Platform DesignMcLean, VA$230,400–$263,000 / yearLeveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and enable your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes. Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence senior stakeholders and achieve impactful results.
NewSenior Product Manager NuAxis InnovationsSenior Product ManagerFalls Church, VAThe Senior Product Manager will work closely with Government program, technical, legal, scientific and data SMEs to define product vision, prioritize use cases, translate mission needs into build-ready requirements and guide modernization planning for the WARP and IDEAS platforms. We are seeking a Senior Product Manager to support our client at the International Affairs Program in defining the future state of AI-enabled wildlife permitting, trade-data, conservation and knowledge-management capabilities.
NewDirector, Product Management Discover Financial ServicesDirector, Product ManagementMcLean, VA$230,400–$263,000 / yearCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
IT Technical Support Specialist BERING STRAITS PROFESSIONAL SERVICES LLCIT Technical Support SpecialistWashington DC, DCTroubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client owned COTS and GOTS products. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
NewSenior Director, Product Management, GRCx Discover Financial ServicesSenior Director, Product Management, GRCxMcLean, VA$269,600–$307,700 / yearCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
NewDirector, Product Management, GRCx Discover Financial ServicesDirector, Product Management, GRCxMcLean, VA$230,400–$263,000 / yearCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
NewGlobal Technical Consultant Corporate Accounts - Life Sciences Ecolab Inc.Global Technical Consultant Corporate Accounts - Life SciencesBaltimore, MDRemote$128,600–$193,000 / yearSupport product and service innovation; leveraging industry experience and technical knowledge to create new and scalable offerings (e.g., know the challenges customers face using Ecolab services and products; keep up to date with changes in the industry (e.g., regulations); work with marketing to develop strategies for segments; working on campaigns, identifying “compelling events” that the sales team can utilize to drive outcomes that create customer value). The Global Technical Consultant Corporate Accounts closely collaborates with Corporate Account Managers to support strategic growth plans within accounts and have a strong understanding of the Ecolab Life Sciences business (financials, growth drivers, customer segmentation) and the markets it serves.
IT Support Specialist Pratum CompaniesIT Support SpecialistGaithersburg, MD$33–$36 / hourFull timeThe position is primarily based at Corporate Office in Gaithersburg, MD but will require occasional travel to local company sites throughout the Metro DC region and surrounding areas to provide on-site technical support, equipment assistance, troubleshooting, and other IT services. This role is non-exempt with a pay rate of $33 - $36 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.
Product Support Specialist AuthoriumProduct Support SpecialistWashington, District of Columbia$78,000–$90,000 / yearIncident Support : Participate in regular rotations for weekday and on-call coverage, providing emergency support to enterprise customers, and working with Product & Engineering teams to coordinate incident relief, resolution, and communications. Experience working with engineering and product teams as part of the software development process, maintaining a backlog, managing prioritization and criticality definitions, and aligning them to internal and external SLAs.
Product Support Specialist I - Smart Maintenance AppFolio IncProduct Support Specialist I - Smart MaintenanceWashington DC, DC$19.30–$20.75 / hourThis is a customer-facing position focused on live voice and digital queues and requires a balance of communication savvy, service mindset, and problem-solving ability. You'll use your expertise to clarify complex or unclear requests-often by reaching out directly to residents for additional details or connecting with vendors to ensure timely and accurate service.
Product Support Specialist Cooley LLPProduct Support SpecialistWashington DC, DC$93,000–$135,000 / yearWe offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. 4+ years direct applicable experience (e.g., engaging with end-users to provide support of online services, including troubleshooting, and capturing any feedback and observations about end-user behaviors that might inform future product development or support documentation and processes).
IT Product Support Specialist (Salesforce) Great MindsIT Product Support Specialist (Salesforce)Dc, District of ColumbiaRemoteReporting to the Senior Manager, Service Desk, the IT Product Support Specialist will act as a key member of the Service Desk team and will serve as the front line for resolving and triaging support requests related to enterprise business applications, including, but not limited to, Salesforce, NetSuite, and other SaaS tools critical to Great Minds’ operations. This role will support a wide range of business units, including Sales, Finance, HR, and Operations, focusing on Tier 1 and Tier 2 support, identifying user issues, escalating bugs or configuration requests to appropriate teams, and documenting recurring issues and solutions.
Product Support Engineer Cooley LLPProduct Support EngineerWashington DC, DC$120,000–$175,000 / year4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.
Product Support Subject Matter Expert Paradigm Max Q LLCProduct Support Subject Matter ExpertArlington, VA$120,000–$190,000 / yearFull timeTitle: Product Support Subject Matter ExpertLCAT: Operations Research Analyst SME Level 3Location: Arlington, VAWork Arrangement: Hybrid with possible Remote OptionClearance Requirement: Active Secret ClearanceEducation: BA/BS in Business, Logistics, Operations Research, Computer Science, Mathematics, Statistics, Physics, Engineering, or related fieldAbout UsParadigm Max Q is redefining defense industry support. Salary Range (DMV Market)$120K-$190K annuallyLocation-Based CompensationCompensation is determined based on the employee's primary work location, applicable labor market, experience, education, certifications, security clearance, and other job-related factors.
Associate, Product Support Berkeley Research GroupAssociate, Product SupportDistrict of ColumbiaServe as a subject matter expert for Second Sight Solutions software products, with an understanding of the systems, workflows, and user interaction to offer education support to address complex issues for users of the Second Sight Solutions platforms. Second Sight Solutions, a subsidiary of Berkeley Research Group (BRG), is a health technology company, and our innovative technology reimagines how drug discount data is exchanged, establishing new connections and improving transparency for drug manufacturers and their customers.
Rehab Product Support Associate - MD, DC & Northern VA Pride Mobility & Quantum RehabRehab Product Support Associate - MD, DC & Northern VABaltimore, MarylandAt least 1 year of experience with Electro-Mechanical Applications in a Health Care Industry, Sales, Manufacturing, and/or Production environment OR, in lieu of experience, an Associate Degree in a field related to Health Care OR, in lieu of a related Associate Degree, a Bachelor’s Degree. •Communicate consistently with Rehab Product Specialists, Regional Managers, and the Quantum Team in order to fulfill needs of Rehab providers in the assigned Field Sales territory.
Product And Systems Support Specialist Shore United BankProduct And Systems Support SpecialistAnnapolis, MD$28–$35 / hourWe serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
Product and Systems Support Specialist Shore United BankProduct and Systems Support SpecialistAnnapolis, MD$28–$35 / hourWe serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
Product and Systems Support Specialist Shore Bancshares IncProduct and Systems Support SpecialistAnnapolis, MD$28–$35 / hourWe serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
Product Support Engineer M9 SolutionsProduct Support EngineerAnnapolis Junction, Maryland$60,000–$180,000 / yearWith 15+ years of proven delivery and growth, M9 Solutions is a unique small business with credible past performance and key capabilities offering project management services, solution architects, business analysts, program managers, technical architects, and technical consultants. M9 Solutions is a proud participant in the Virginia Values Veterans (V3) program and supports the Military Medics and Corpsmen (MMAC) initiative, demonstrating our commitment to hiring and supporting veterans, transitioning service members, military spouses, and dependents.