Product Specialist Hendrick Automotive Group CorporateProduct SpecialistPleasanton, CaliforniaFull timeThe position also may also pay a production bonus based on individual performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.
NewAI Product Support Specialist - High-Touch API Support AnthropicAI Product Support Specialist - High-Touch API SupportSan Francisco, CA$116,480–$165,000 / yearA technology company in New York is seeking a Product Support Specialist to respond to user needs and provide expert support for their AI products. This role involves technical problem-solving and working closely with customers to enhance their experience.
Product Support Specialist AnthropicProduct Support SpecialistSan Francisco, CA$131,040–$210,000 / yearProvide high-touch support to our most strategic customers, communicating clearly and empathetically with a wide range of user personas, context-switching between guiding an executive through an incident and providing critical product knowledge to an admin in need of help within the same hour. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
NewProduct Support Specialist Cooley LLPProduct Support SpecialistPalo Alto, CA$93,000–$135,000 / yearWe offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. 4+ years direct applicable experience (e.g., engaging with end-users to provide support of online services, including troubleshooting, and capturing any feedback and observations about end-user behaviors that might inform future product development or support documentation and processes).
Product Support Specialist I - Smart Maintenance AppFolio IncProduct Support Specialist I - Smart MaintenanceSan Francisco, CA$19.30–$20.75 / hourThis is a customer-facing position focused on live voice and digital queues and requires a balance of communication savvy, service mindset, and problem-solving ability. You'll use your expertise to clarify complex or unclear requests-often by reaching out directly to residents for additional details or connecting with vendors to ensure timely and accurate service.
NewSaaS Product Support Specialist - Weekend Shifts (Americas) AshbySaaS Product Support Specialist - Weekend Shifts (Americas)San Francisco, CAResponsibilities include engaging with customers to troubleshoot complex SaaS issues and contributing to internal projects aimed at improving team efficiency. ASHBY in San Francisco is seeking a Product Support Specialist to provide technical support during weekend shifts.
NewProduct Support Specialist - Americas AshbyProduct Support Specialist - AmericasSan Francisco, CAFollowing our Series D in 2025, we're continuing to grow ARR at more than 100% year over year, serving over 4,000 customers, including industry leaders like Snowflake, OpenAI, Shopify, Ramp, Notion, Reddit, and Zapier (and many others who we cannot name!). The process for this role is as follows:Intro Call with Recruiting - 30 MinutesTake Home Assessment - 1 week to completeHiring Manager Interview - 45-60 MinutesFinal Round Interview - 90 MinutesThroughout our interview process, you will be evaluated on both technical reasoning and communication precision.
Product Support Specialist - Text Filter RobloxProduct Support Specialist - Text FilterSan Mateo, CAResolve Escalations: Investigate false positives and false negatives, addressing user concerns and resolving blocking issues as quickly as possible to maintain a positive user experience. Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
NewProduct Support Specialist - Troubleshoot, Guide & Delight Customers Akia ServicesProduct Support Specialist - Troubleshoot, Guide & Delight CustomersSan Francisco, CAA hospitality tech company based in San Francisco is seeking a Product Support Specialist who will manage customer issues with technical expertise. This role involves end-to-end support, analyzing feedback, and guiding customers to understand the platform effectively.
Automations & AI Specialist, Product Support Figma IncAutomations & AI Specialist, Product SupportCAAs a member of our Product Support Operations and Strategy team, the Automations & AI Specialist will help us leverage the power of AI to continue driving excellent customer support at scale, including optimizing our Support AI chatbot performance, implementing internal AI tools that improve our teams productivity, and driving automation opportunities across our systems and processes. As someone passionate about technology and building a best-in-class customer experience, you will lead exciting initiatives, balancing strong technical understanding, strategic thinking and effective communication across multiple audiences.
Product Support Engineer Cooley LLPProduct Support EngineerPalo Alto, CA$120,000–$175,000 / year4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.
Product Support Engineer (NEXTEST; San Jose) Teradyne IncProduct Support Engineer (NEXTEST; San Jose)San Jose, CA$93,900–$150,200 / yearThe Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically driven Engineer to provide world class support to the current and future generations of Teradyne Semiconductor Test Products. Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.
Product Support Manager KLA CorporationProduct Support ManagerMilpitas, CA$181,000–$307,700 / yearOur comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Own the customer-facing voice for service quality across your product family including Quarterly Alignment Meetings (QAM), customer Field Reviews, and recurring customer-of-record cadences (Intel, TSMC, Samsung, Hynix, Micron, and other top fabs.
Product Support Manager Clay LabsProduct Support ManagerSan Francisco, CaliforniaSupport cross-functional needs and coordinate incidents: Collaborate with product and engineering teams to align support initiatives with product updates, while leading the team in responding to escalations and high-priority incidents. Hire, onboard and mentor an incredible team: Mentor and manage the product support team, with a focus on career growth and development, hiring great talent, and optimizing team capacity through effective workforce management.
Product Support Inspection Specialist Peterson Machinery Co.Product Support Inspection SpecialistSan Leandro, CAHigh School Diploma or General Education Degree (GED) and a minimum of three (3) years of directly related experience in the construction, heavy equipment industry, and/or automotive industries; or an equivalent combination of education and work experience. Collaborate and communicate directly with customers and internal Product Support, Service, and Sales teams to optimize efficiency and effectiveness of the inspection-to-quote process.
Product Support Engineer LancesoftProduct Support EngineerSanta Clara, CA$65As well as external customers to ensure that products have necessary features, cost parameters, supportability goals, reliability targets and release schedules. May interact directly with customers or provide deep support internally to Field Service Engineers, Remote Engineers, or customer call center personnel.
Product Support Engineer Stellic IncProduct Support EngineerSan Mateo, CAWhen an issue genuinely needs an engineer, you write the kind of escalation they can act on, quickly; when it shouldnt need one twice, you write the doc, build the macro, or script the fix to make sure it doesnt come back. As we scale to serve more universities worldwide, we remain deeply committed to this mission, driven by our values, and committed to building a high-performance team that's here to make a lasting difference on both students' lives and higher education.
Global Product Support Engineer 5 Lam Research CorpGlobal Product Support Engineer 5Fremont, CA$125,000–$270,000 / yearProcess/Productivity engineer who will provide technical support to field process engineers, and product support personnel who are troubleshooting Etch chambers for gaps in process capability, chamber matching, defect, and yield failure issues. Excellent organizational skills and demonstrated ability to manage multiple tasks simultaneously and ability to react to shifting priorities to meet business needs and deadlines.
Product Support Engineer StellicProduct Support EngineerSan Mateo, CaliforniaWhen an issue genuinely needs an engineer, you write the kind of escalation they can act on, quickly; when it shouldn't need one twice, you write the doc, build the macro, or script the fix to make sure it doesn't come back. As we scale to serve more universities worldwide, we remain deeply committed to this mission, driven by our values, and committed to building a high-performance team that’s here to make a lasting difference on both students’ lives and higher education.
Senior Product Support Engineer - U.S. East DataVisorSenior Product Support Engineer - U.S. EastMountain View, CAGive clear explanation both internally and externally throughout the request handling process to ensure internal teams understand the issues and customer requests, and customers understand the technical explanation from internal teams about root cause and workaround suggestions. Work closely with various Engineering teams (Infrastructure, Platform, Frontend, QA, etc.) and Product team on the escalation of serious product bugs or system issues, and facilitate the issue investigation, root cause analysis, and progress updates internally and externally.
Product Support Manager KLA CorpProduct Support ManagerMilpitas, CA$181,000–$307,700 / yearOur comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Own the customer-facing voice for service quality across your product family including Quarterly Alignment Meetings (QAM), customer Field Reviews, and recurring customer-of-record cadences (Intel, TSMC, Samsung, Hynix, Micron, and other top fabs.
Technical Product Support Engineer III (E3) Applied Materials IncTechnical Product Support Engineer III (E3)CA$96,000–$132,000 / yearWhat We Offer Salary: $96,000.00 - $132,000.00 Location: Albuquerque,NM, Austin,TX, Boise,ID, Chandler,AZ, Hopewell Jct,NY, Portland,OR, Santa Clara,CA You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor.
Technical Product Support Engineer III (E3 Sr) Applied MaterialsTechnical Product Support Engineer III (E3 Sr)Santa Clara, CA$96,000–$132,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. It will be responsible for enhancing tool performance through remote and on-site escalations support to Customer Engineers, technicians, and other product focused personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment.
NewGlobal Product Support Engineer 4 Lam Research CorpGlobal Product Support Engineer 4Fremont, CA$104,000–$231,000 / yearProvides onsite project management support for critical penetrations and escalations Chairs weekly meeting with key customer accounts to communicate progress on projects and collect information on issues effecting performance Customer focused but dedicated to a specific accountTravels as required to support projects and products in the field, estimated 50% annually. New product Introduction Primary resource for first in fab and first in region installs Shared responsibility for JDP and Beta install and support Participate in embedded training to gain knowledge.
Product Support Engineer CartesiaProduct Support EngineerSan Francisco, CaliforniaOur team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences. You’ll work directly with customers, partner closely with engineering and product teams at a cutting-edge AI company, and help shape the processes and tools that define our post-sales support.
DDP Technical Product Support (Tps) III Applied MaterialsDDP Technical Product Support (Tps) IIISanta Clara, CA$110,500–$152,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
NewProduct Support Engineer, BioPharma - ONSITE Danaher CorpProduct Support Engineer, BioPharma - ONSITENewark, CA$105,000–$115,000 / yearThe Product Support Engineer, BioPharma is responsible for providing high-quality engineering support to meet Field Service and external customer needs on our QPix, ClonePix and CloneSelect Imaging Systems. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Product Support Engineer PylonProduct Support EngineerSan Francisco, CaliforniaUnlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.
Product Support Engineer Noah MedicalProduct Support EngineerSan Jose, CAThe Product Support Engineer serves as a primary liaison between Noah's internal technical groups (Engineering, Quality, Manufacturing) and the various internal and external departments supporting Service (Field and Customer Service, Clinical Sales, and Marketing). Apply strong problem solving skills to complex product and process challenges; lead and collaborate cross-functionally including with commercial teams and distribution partners to drive resolutions that minimize customer impact.
Product Support Engineer Cartesia AI IncProduct Support EngineerSan Francisco, CAOur team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences. Deliver white-glove, hands-on support for our customers, diagnosing and resolving complex issues across APIs, SDKs, integrations, and deployment workflows.
Technical Product Support Engineer - RF Systems (HW And FW) Applied MaterialsTechnical Product Support Engineer - RF Systems (HW And FW)Santa Clara, CA$116,000–$159,500 / yearSustaining Engineering Responsibilities: Provide lifecycle ownership for released products by implementing hardware changes required to resolve design issues or manage component obsolescence, and by diagnosing, fixing, and validating firmware bugs to ensure continued product stability, quality, and manufacturability. Participates in new product introductions and early learning shipments, resolution of critical long-term customer issues with upper management, and identifying special projects for successful implementation and completion.
Sr. Manager Product Service And Support Dexterity.aiSr. Manager Product Service And SupportRedwood City, CA$150,000–$180,000 / yearNew Product Introduction: Ensure successful field deployment of new products by driving pilot execution, resolving early issues, and meeting customer KPIs. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
Product Support Engineer Noah Medical CorpProduct Support EngineerSan Jose, CA$80,000–$100,000 / yearOur incredibly talented team of engineers, innovators, and industry leaders bring years of experience from the top healthcare companies in the world, including: Intuitive, Auris, Stryker, Johnson & Johnson, Boston Scientific, Verb Surgical, Mako, Think Surgical, Medrobotics, and Hansen. The Product Support Engineer serves as a primary liaison between Noah's internal technical groups (Engineering, Quality, Manufacturing) and the various internal and external departments supporting Service (Field and Customer Service, Clinical Sales, and Marketing).
Senior Product Technology Manager, Cloud Support on Gemini Google LLCSenior Product Technology Manager, Cloud Support on GeminiSunnyvale, CAAs part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. Act as a subject matter expert on technical knowledge for the support organization, providing technical guidance and training, while identifying and advocating for new capabilities and improvements based on support needs and data analysis.
Senior Product Support Engineer Veeco Instruments IncSenior Product Support EngineerSan Jose, CAVeeco is seeking a Senior Product Support Engineer to provide engineering-level support to customers, customer support personnel, and field support teams responsible for diagnosing, troubleshooting, repairing, and debugging Lithography and Laser Annealing products. From the smartphones in our pockets that access the world's collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us.
Product Support Manager, Google Fi Google LLCProduct Support Manager, Google FiSunnyvale, CACollaborate with the Product Area PMs and Eng (and Marketing, PR, Legal, etc.) and gUP cross-functional teams to develop and implement the support strategy for critical user journeys you own and address immediate support needs and develop systemic solutions for recurring issues. We partner with Product, Engineering, and gUP teams to provide high-quality support experiences, enhance the user experience through predictive modeling, resolve complex troubled user journeys, and ensure every support interaction contributes to Google Fi's success.
Sr. Technical Analyst Data Products / Data Lakehouse Support SGA Inc.Sr. Technical Analyst Data Products / Data Lakehouse SupportSan Francisco, CA$100–$120 / hourProvide primary technical support to end users for issues related to software, data quality, data processing, or communication failures. Required Skills : Technical Hands-On Requirements Databricks — Lakehouse support, Data Quality Framework, dashboard development.
Product Support Analyst Benchling IncProduct Support AnalystSan Francisco, CAYou will help empower our customers by solving hundreds of interactions through our multi-channel platform (web form, chat or email), coordinating on customer requests with our internal teams (Build, Product, Technical Account Managers, Customer Success, Professional Services, and Sales), updating internal and external knowledge articles, provide occasional customer trainings/marketing events and by participating in and leading internal Support projects to elevate our customer's experience. If you are passionate about Life Sciences, looking for an opportunity to join a cutting edge software company who is enabling transformational changes in R&D processes, and willing to roll up your sleeves and do whatever it takes to make our customers and users successful, this is the role for you.
Sr. Technical Analyst – Data Products / Data Lakehouse Support Software Guidance & AssistanceSr. Technical Analyst – Data Products / Data Lakehouse SupportSan Francisco, CA$100–$120 / hourProvide primary technical support to end users for issues related to software, data quality, data processing, or communication failures. Required Skills : Technical Hands-On Requirements Databricks — Lakehouse support, Data Quality Framework, dashboard development.
Global Product Support Engineer III - CMP Applied Materials IncGlobal Product Support Engineer III - CMPSanta Clara, CA$108,000–$148,500 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
ALD Global Product Support (GPS) Engineer III senior - (E3) Applied Materials IncALD Global Product Support (GPS) Engineer III senior - (E3)Santa Clara, CA$124,000–$171,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Global Product Support (GPS) Engineer II - (E2) Applied Materials IncGlobal Product Support (GPS) Engineer II - (E2)Santa Clara, CA$100,000–$136,500 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Global Product Support - EPI Applied Materials IncGlobal Product Support - EPISanta Clara, CA$124,000–$171,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Global Product Support (GPS) Engineer III - (E3) Applied Materials IncGlobal Product Support (GPS) Engineer III - (E3)Santa Clara, CA$124,000–$171,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Global Product Support (Gps) Engineer III Enior - (E3) Applied MaterialsGlobal Product Support (Gps) Engineer III Enior - (E3)Santa Clara, CA$124,000–$171,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Global Product Support Engineer Applied MaterialsGlobal Product Support EngineerSanta Clara, CA$124,000–$171,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Global Product Support (Gps) Engineer III - (E3) Applied MaterialsGlobal Product Support (Gps) Engineer III - (E3)Santa Clara, CA$124,000–$171,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Global Product Support (Gps) Engineer II - (E2) Applied MaterialsGlobal Product Support (Gps) Engineer II - (E2)Santa Clara, CA$100,000–$136,500 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Global Product Support (Gps) Engineer III Applied MaterialsGlobal Product Support (Gps) Engineer IIISanta Clara, CA$124,000–$171,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
ALD Global Product Support (Gps) Engineer III Senior - (E3) Applied MaterialsALD Global Product Support (Gps) Engineer III Senior - (E3)Santa Clara, CA$124,000–$171,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.