NewTechnical Support Excelraise, LLCTechnical SupportRaleigh, NC$50–$55 / hourContractorClient Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.).
NewEngineer Product I - Product Safety Compliance and Standards - Contract TalentBurst, Inc.Engineer Product I - Product Safety Compliance and Standards - ContractFuquay-Varina, NC$44.82 / hourCarry out a range of activities under the guidance of more senior colleagues to support the analysis of information and the specification of the methods and process steps, as well as the plant, machinery, and equipment, required to design and continuously improve manufacturing or materials processes and process systems. Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential.
NewCustomer Support Specialist Mitchell MartinCustomer Support SpecialistCharlotte, NC$25–$28 / hourBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. • This role involves providing exceptional support for key products and services, managing complex customer issues, and collaborating with cross-functional teams.
NewTechnical Product Manager Mitchell MartinTechnical Product ManagerCharlotte, NC$62.72–$89.60 / hourBased in Charlotte, NC, this contract role requires expertise in product management and technology, with responsibilities including strategy development, team leadership, and product lifecycle management. Cloud-native technologies | APIs | Microservices | Machine Learning | Big Data | Mobile/Web Applications | Security Best Practices.
Product Manager - Tech Delivery Bank Of America Merrill LynchProduct Manager - Tech DeliveryCharlotte, NCThe product manager role is responsible for maximizing the value for our overall enterprise Database as a Service capabilities required to support the various database environments required by the Bank of America applications incorporating our hybrid cloud strategy. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
NewProduct Specialist - Sales Queen City HomestoreProduct Specialist - SalesCharlotte, NC$50,000–$65,000 / yearOur ownership and management team believe that great companies are built by great people, which is why they invest in employee development, recognize hard work, and foster a culture where everyone can thrive. This rewarding product specialist sales opportunity offers generous compensation while working for a well-known, family-owned, and operated company with a fabulous reputation and loyal customer base.
Treasury Product Manager I Bank Of America Merrill LynchTreasury Product Manager ICharlotte, NCWe are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. This role will manage metrics, roadmap, routines, liaison on escalations, invoicing, contracts, articulate priorities of fintech, manager internal risk items for B2B team inclusive of managing Single Process Inventory and GPS Risk Documentation.
NewProduct Specialist/Sales (Paid Training) Iron Oak ChevroletProduct Specialist/Sales (Paid Training)Creedmoor, NCIron Oak Chevrolet is a trusted and reputable dealership dedicated to providing exceptional customer service and a wide range of quality vehicles. We take pride in helping our customers find their perfect car and building long-term relationships with our community.
NewEngineering Support Specialist ELGi North AmericaEngineering Support SpecialistCharlotte, NCThe Design Engineer opportunity may be a match for you if you have the following qualifications:High school diploma or equivalent Associate degree, technical diploma, or equivalent professional training in engineering technology, database management, or supply chain0-2 years of data administration experience within a manufacturing environment using Infor LN (or equivalent heavy enterprise ERP software). Provide error-free BOMs and routings to avoid production halts or scheduling errorsProcess Engineering Change Orders (ECOs) quickly to keep operations synchronized with design updates.
NewYardi Voyager Support Specialist / Systems Administrator (Commercial) 33FloorsYardi Voyager Support Specialist / Systems Administrator (Commercial)Charlotte, NCIn addition to the technical skills and experience listed above, the ideal candidate for this position would be a self-motivated individual who demonstrates attention to detail, a passion for problem-solving and customer service, and is comfortable working in ambiguous situations and independently researching and resolving unfamiliar system issues. The right person has hands-on experience troubleshooting Yardi issues, supporting users, testing changes, helping with configuration, documenting fixes, and working across operations, accounting, property management, and technical teams.
NewColor Match Specialist TMG & Haartz SolutionsColor Match SpecialistBostic, NCThe successful candidate will work closely with R&D, Design, Quality, and Production teams while developing expertise in TMG & Haartz Solutions’ proprietary materials and manufacturing technologies, which differ significantly from traditional automotive surface materials and coating processes. \n The successful candidate will gain exposure to product development, manufacturing, quality systems, process optimization, and customer-driven color solutions while working alongside cross-functional teams throughout the organization.
Product Support Specialist Lucid Software Inc.Product Support SpecialistRaleigh, NCRepresent Lucid by growing and managing a Lucid product community, building healthy relationships with users to resolve issues, and driving community strategies to ensure forum health and users' questions/feedback receive quality, timely answers. Manage technical issues by investigating and troubleshooting problems, escalating user issues, managing issue workflows and proactively identifying consumer needs.
Product Support Specialist Qualified StaffingProduct Support SpecialistYoungsville, NC$19–$20 / hourIn this role, you'll assist customers by answering questions, recommending products, confirming product compatibility, processing orders, and creating support cases when needed. We're looking for a motivated Customer Experience & Product Support Specialist to join a growing team that prides itself on delivering outstanding service and support.
Product Support Specialist Lucid Software IncProduct Support SpecialistRaleigh, NCRepresent Lucid by growing and managing a Lucid product community, building healthy relationships with users to resolve issues, and driving community strategies to ensure forum health and users' questions/feedback receive quality, timely answers. Manage technical issues by investigating and troubleshooting problems, escalating user issues, managing issue workflows and proactively identifying consumer needs.
Product Support Specialist I RailincProduct Support Specialist ICary, North CarolinaEnvironment : Because the requirements of this position require frequent, often informal collaboration with other Railinc colleagues and external stakeholders, and to maximize the development of the skills and responsibilities essential for this position, Railinc expects that the work required of this role be performed predominantly in the office consistent with Railinc’s in-the-office work policies, as communicated by Human Resources and/or Senior Management. Working at the intersection of support, product, and engineering, you diagnose problems, fulfill data requests, and identify trends that drive product improvements and customer outcomes.
NewSenior Manager, Technical Product Support Engineering Onto InnovationSenior Manager, Technical Product Support EngineeringWilmington, NCOnto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. This position partners closely with R&D, Sustaining Engineering, Product Management, Manufacturing, Global Service, Sales, and key customers to enable successful product ramps, sustain fleet performance, and continuously improve reliability, serviceability, and total cost of ownership.
Product Support Specialist State Street CorporationProduct Support SpecialistBurlington, NC$90,000–$157,500 / yearServe as a liaison between clients, Product Management, and Engineering teams by providing client feedback, identifying product defects, validating solutions, and contributing to the prioritization of system enhancements. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds.
RMTC Product Support Team Leader Cummins IncRMTC Product Support Team LeaderNorth Carolina, NCTo be successful in this role you will need the following: Product Development Execution, Monitoring and Control: Planning, coordinating, and delivering product development activities aligned to requirements and technical profiles while monitoring progress across functional teams; ensuring product capability meets expectations, addressing risks early, and understanding the full lifecycle and stakeholder needs. Product Problem Solving: Applying disciplined, data‑driven problem‑solving methods that protect the customer; identifying assignable and systemic root causes, implementing effective solutions, and ensuring long‑term prevention of reoccurrence.
Product Support Analyst 11am - 8pm EST Bandwidth IncProduct Support Analyst 11am - 8pm ESTRaleigh, NCMahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. What We Are Looking For: A Product Support Analyst will be the first point of contact for customers experiencing technical issues with SMS/MMS services, focusing on basic troubleshooting and query resolution.
Product Support Technician Niox Group PlcProduct Support TechnicianMorrisville, NCThe Product Support Technician shall as a Technical Lead help NIOX maintain the highest level of quality regarding the following main tasks: Act as SME (Subject Matter Expert) on NIOX products Logging cases, and all their communication, for all incoming support requests Handle all incoming support requests Decide on product warranty actions (replacements and returns) Responsible for root-cause analysis & evaluations of returned products Perform product changes and produce their required documentation Perform sensor testing and produce their required documentation Perform data reporting for product instrumentation and their cases Manage US equipment calibration Coordinate and perform procedural (support process) and technical product training (functionality & troubleshooting) Perform testing of competitor devices Maintain an up-to-date product Knowledge Base Specific / Other responsibilities will include: Ensure and maintain Customer satisfaction and company reputation Perform all tasks in a timely manner Act in compliance with Regulatory & Company guidelines Ensure compliance to Quality System reporting requirements In all aspects assist NIOX in promoting an increase in sales Ensure and maintain efficient internal cooperation Report and follow-up on actions and produce reports as needed Establish and maintain systems and procedures to support business effort Participate in developing and updating supporting documentation (SOPs, Work Instructions, Requirements and Policies) As SME support Global Teams with product expertise Execute and maintain designated activities within their deadlines Perform activities in accordance with budget limitations Coordinate expenses with Manager in accordance with NIOX authorization limits Together with QA prioritize and execute CAPA activities Perform other duties as assigned Qualifications and/or experience required to perform the role: Minimum 3 years' experience with Technical Support Minimum 2-3 years' experience as Service/Technical Engineer or Electronic Technician Minimum 2-3 years' experience with Technical Writing Extensive experience with MS Office and Office 365 is essential Experience working with Quality Systems is a merit Excellent English communication both verbally and in writing Direct and honest in all communication and feedback Highly self-motivated and proactive Strong analytical and troubleshooting skills Able to multi-task under pressure Ability to efficiently transition between different areas of responsibility Able to perform well in a consultative and collaborative environment Excellent ability to build strong relationships to facilitate work effort Team oriented, open to new ideas; shares own knowledge Collaborates well with others and is willing to seek help when needed Process and detail oriented - "By the Book/By the Numbers" Office Location This position is based in Morrisville, NC, situated near the Research Triangle Park (RTP) and close to the RDU Airport. Our market-leading NIOX products are used in clinical settings by physicians around the world to improve asthma diagnosis and management and by leading research organisations conducting clinical studies on behalf of pharmaceutical companies.