Senior Medical Imaging & Testing Specialist (cathlabs or angiography) JouléSenior Medical Imaging & Testing Specialist (cathlabs or angiography)Fremont, CA$80–$88.40 / hourOperates and maintains advanced angiography imaging systems while supporting bench-top and simulated-use testing of neurovascular medical devices, laboratory operations, radiation safety, and imaging workflows throughout product development. Associate’s or Bachelor’s degree in Radiologic Technology, Cardiovascular Technology, Biomedical Engineering Technology, or a related technical discipline preferred.
New["Product Support Specialist","Product Support Specialist"] Anthropic["Product Support Specialist","Product Support Specialist"]San Francisco$131,040–$210,000 / yearThis research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Uplevel our team's technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products.
Product Support Specialist AnthropicProduct Support SpecialistSan Francisco, CAProvide high-touch support to our most strategic customers, communicating clearly and empathetically with a wide range of user personas, context-switching between guiding an executive through an incident and providing critical product knowledge to an admin in need of help within the same hour. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
NewProduct Support Specialist Cooley LLPProduct Support SpecialistSan Francisco, CA$93,000–$135,000 / yearWe offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. 4+ years direct applicable experience (e.g., engaging with end-users to provide support of online services, including troubleshooting, and capturing any feedback and observations about end-user behaviors that might inform future product development or support documentation and processes).
Product Support Specialist - Text Filter RobloxProduct Support Specialist - Text FilterSan Mateo, CAResolve Escalations: Investigate false positives and false negatives, addressing user concerns and resolving blocking issues as quickly as possible to maintain a positive user experience. Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
Automations & AI Specialist, Product Support Figma IncAutomations & AI Specialist, Product SupportSan Francisco, CAAs a member of our Product Support Operations and Strategy team, the Automations & AI Specialist will help us leverage the power of AI to continue driving excellent customer support at scale, including optimizing our Support AI chatbot performance, implementing internal AI tools that improve our teams productivity, and driving automation opportunities across our systems and processes. As someone passionate about technology and building a best-in-class customer experience, you will lead exciting initiatives, balancing strong technical understanding, strategic thinking and effective communication across multiple audiences.
Product Support Engineer Cooley LLPProduct Support EngineerSan Francisco, CA$120,000–$175,000 / year4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.
Product Support Manager Clay LabsProduct Support ManagerSan Francisco, CaliforniaSupport cross-functional needs and coordinate incidents: Collaborate with product and engineering teams to align support initiatives with product updates, while leading the team in responding to escalations and high-priority incidents. Hire, onboard and mentor an incredible team: Mentor and manage the product support team, with a focus on career growth and development, hiring great talent, and optimizing team capacity through effective workforce management.
Product Support Inspection Specialist Peterson Machinery Co.Product Support Inspection SpecialistSan Leandro, CAHigh School Diploma or General Education Degree (GED) and a minimum of three (3) years of directly related experience in the construction, heavy equipment industry, and/or automotive industries; or an equivalent combination of education and work experience. Collaborate and communicate directly with customers and internal Product Support, Service, and Sales teams to optimize efficiency and effectiveness of the inspection-to-quote process.
Senior Product Support Engineer - U.S. East DataVisorSenior Product Support Engineer - U.S. EastMountain View, CAGive clear explanation both internally and externally throughout the request handling process to ensure internal teams understand the issues and customer requests, and customers understand the technical explanation from internal teams about root cause and workaround suggestions. Work closely with various Engineering teams (Infrastructure, Platform, Frontend, QA, etc.) and Product team on the escalation of serious product bugs or system issues, and facilitate the issue investigation, root cause analysis, and progress updates internally and externally.
Product Support Engineer Stellic IncProduct Support EngineerSan Mateo, CAWhen an issue genuinely needs an engineer, you write the kind of escalation they can act on, quickly; when it shouldnt need one twice, you write the doc, build the macro, or script the fix to make sure it doesnt come back. As we scale to serve more universities worldwide, we remain deeply committed to this mission, driven by our values, and committed to building a high-performance team that's here to make a lasting difference on both students' lives and higher education.
Global Product Support Engineer 5 Lam Research CorpGlobal Product Support Engineer 5Fremont, CA$125,000–$270,000 / yearProcess/Productivity engineer who will provide technical support to field process engineers, and product support personnel who are troubleshooting Etch chambers for gaps in process capability, chamber matching, defect, and yield failure issues. Excellent organizational skills and demonstrated ability to manage multiple tasks simultaneously and ability to react to shifting priorities to meet business needs and deadlines.
Technical Product Support (TPS) Engineer (Etch/ PVD) Applied Materials IncTechnical Product Support (TPS) Engineer (Etch/ PVD)Santa Clara, CA$92,000–$126,500 / yearDemonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines • Business Expertise: Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market • Leadership: Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements. • Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information • Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.
NewTechnical Product Support Engineer Applied Materials IncTechnical Product Support EngineerSanta Clara, CA$110,500–$152,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
Product Support Engineer StellicProduct Support EngineerSan Mateo, CaliforniaWhen an issue genuinely needs an engineer, you write the kind of escalation they can act on, quickly; when it shouldn't need one twice, you write the doc, build the macro, or script the fix to make sure it doesn't come back. As we scale to serve more universities worldwide, we remain deeply committed to this mission, driven by our values, and committed to building a high-performance team that’s here to make a lasting difference on both students’ lives and higher education.
Global Product Support Engineer 4 Lam Research CorpGlobal Product Support Engineer 4Fremont, CA$104,000–$231,000 / yearProvides onsite project management support for critical penetrations and escalations Chairs weekly meeting with key customer accounts to communicate progress on projects and collect information on issues effecting performance Customer focused but dedicated to a specific accountTravels as required to support projects and products in the field, estimated 50% annually. New product Introduction Primary resource for first in fab and first in region installs Shared responsibility for JDP and Beta install and support Participate in embedded training to gain knowledge.
NewProduct Support Engineer, Biopharma - Onsite DanaherProduct Support Engineer, Biopharma - OnsiteFremont, CA$105,000–$115,000 / yearThe Product Support Engineer, BioPharma is responsible for providing high-quality engineering support to meet Field Service and external customer needs on our QPix, ClonePix and CloneSelect Imaging Systems. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
NewProduct Support Engineer, BioPharma - ONSITE Danaher CorpProduct Support Engineer, BioPharma - ONSITENewark, CA$105,000–$115,000 / yearThe Product Support Engineer, BioPharma is responsible for providing high-quality engineering support to meet Field Service and external customer needs on our QPix, ClonePix and CloneSelect Imaging Systems. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Product Support Engineer Cartesia AI IncProduct Support EngineerSan Francisco, CAOur team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences. Deliver white-glove, hands-on support for our customers, diagnosing and resolving complex issues across APIs, SDKs, integrations, and deployment workflows.
Product Support Engineer CartesiaProduct Support EngineerSan Francisco, CaliforniaOur team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences. You’ll work directly with customers, partner closely with engineering and product teams at a cutting-edge AI company, and help shape the processes and tools that define our post-sales support.
Product Support Engineer PylonProduct Support EngineerSan Francisco, CaliforniaUnlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.
Technical Product Support Engineer IV Applied Materials IncTechnical Product Support Engineer IVSanta Clara, CA$116,000–$159,500 / yearSustaining Engineering Responsibilities: Provide lifecycle ownership for released products by implementing hardware changes required to resolve design issues or manage component obsolescence, and by diagnosing, fixing, and validating firmware bugs to ensure continued product stability, quality, and manufacturability. Participates in new product introductions and early learning shipments, resolution of critical long-term customer issues with upper management, and identifying special projects for successful implementation and completion.
Sr. Technical Analyst Data Products / Data Lakehouse Support SGA Inc.Sr. Technical Analyst Data Products / Data Lakehouse SupportSan Francisco, CA$100–$120 / hourProvide primary technical support to end users for issues related to software, data quality, data processing, or communication failures. Required Skills : Technical Hands-On Requirements Databricks — Lakehouse support, Data Quality Framework, dashboard development.
Sr. Manager Product Service And Support Dexterity.aiSr. Manager Product Service And SupportRedwood City, CA$150,000–$180,000 / yearNew Product Introduction: Ensure successful field deployment of new products by driving pilot execution, resolving early issues, and meeting customer KPIs. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
Senior Product Technology Manager, Cloud Support on Gemini Google LLCSenior Product Technology Manager, Cloud Support on GeminiSan Francisco, CAAs part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. Act as a subject matter expert on technical knowledge for the support organization, providing technical guidance and training, while identifying and advocating for new capabilities and improvements based on support needs and data analysis.
Product Support Manager, Google Fi Google LLCProduct Support Manager, Google FiSunnyvale, CACollaborate with the Product Area PMs and Eng (and Marketing, PR, Legal, etc.) and gUP cross-functional teams to develop and implement the support strategy for critical user journeys you own and address immediate support needs and develop systemic solutions for recurring issues. We partner with Product, Engineering, and gUP teams to provide high-quality support experiences, enhance the user experience through predictive modeling, resolve complex troubled user journeys, and ensure every support interaction contributes to Google Fi's success.
Internship, Supercharger Product Support Engineering (Fall 2026) Tesla IncInternship, Supercharger Product Support Engineering (Fall 2026)Palo Alto, CA$24–$35 / hourOur year-round program places the best students in positions where they will grow technically, professionally, and personally through their experience working closely with their Manager, Mentor, and team. Performing data analytics across several databases with the aim of identifying problems impacting fleet uptime, performance and availability for the Supercharger Fleet.
ALD Global Product Support (GPS) Engineer III senior - (E3) Applied Materials IncALD Global Product Support (GPS) Engineer III senior - (E3)Santa Clara, CA$124,000–$171,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Global Product Support - EPI Applied Materials IncGlobal Product Support - EPISanta Clara, CA$124,000–$171,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Global Product Support Engineer III - CMP Applied Materials IncGlobal Product Support Engineer III - CMPSanta Clara, CA$108,000–$148,500 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Global Product Support (GPS) Engineer II - (E2) Applied Materials IncGlobal Product Support (GPS) Engineer II - (E2)Santa Clara, CA$100,000–$136,500 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Global Product Support (GPS) Engineer III - (E3) Applied Materials IncGlobal Product Support (GPS) Engineer III - (E3)Santa Clara, CA$124,000–$171,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Global Product Support (GPS) Engineer III enior - (E3) Applied Materials IncGlobal Product Support (GPS) Engineer III enior - (E3)Santa Clara, CATime Type: Employee Type: Travel: Relocation Eligible: The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor.
Global Product Support Engineer Applied Materials IncGlobal Product Support EngineerSanta Clara, CA$124,000–$171,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Product Support Analyst Benchling IncProduct Support AnalystSan Francisco, CAYou will help empower our customers by solving hundreds of interactions through our multi-channel platform (web form, chat or email), coordinating on customer requests with our internal teams (Build, Product, Technical Account Managers, Customer Success, Professional Services, and Sales), updating internal and external knowledge articles, provide occasional customer trainings/marketing events and by participating in and leading internal Support projects to elevate our customer's experience. If you are passionate about Life Sciences, looking for an opportunity to join a cutting edge software company who is enabling transformational changes in R&D processes, and willing to roll up your sleeves and do whatever it takes to make our customers and users successful, this is the role for you.
NewProduct Support Engineer, Infotainment Tesla IncProduct Support Engineer, InfotainmentPalo Alto, CA$113,424–$248,880 / yearAt least two years of experience in software engineering, with expertise in the following areas: Linux system and tool development, shell scripting, high-level programming languages (Python, Ruby, Java, Go, or similar). Experience with over-the-air (OTA) software updates in vehicles or consumer electronics, vehicle infotainment UI development experience, and/or experience with vehicle communication protocols (CAN, LIN, etc.) are nice-to-haves.
AI Product Support Lead WonderschoolAI Product Support LeadSan Francisco, CAYou will build autonomous systems that gets back to users quickly and solves their problems quickly and to do this - you will get into the weeds and display extreme ownership. You will also build the workflows, deploy the AI, and partner with engineering and product to eliminate the root causes of tickets before they happen.
Product Support Engineer Intern Skydio IncProduct Support Engineer InternSan Mateo, CA$47–$58 / hourDuring this 8-10 week program, you'll utilize your knowledge of electrical/mechanical engineering along with basic software skills to assist in root cause failure investigations, triage technical customer failure escalation reports to various Skydio Engineering teams, and work with the manufacturing teams on quality improvement signals coming from customers. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond.
Sr. Technical Analyst – Data Products / Data Lakehouse Support Software Guidance & AssistanceSr. Technical Analyst – Data Products / Data Lakehouse SupportSan Francisco, CA$100–$120 / hourProvide primary technical support to end users for issues related to software, data quality, data processing, or communication failures. Required Skills : Technical Hands-On Requirements Databricks — Lakehouse support, Data Quality Framework, dashboard development.
Internship, Product Support Engineer, Service Engineering (Fall 2026) Tesla IncInternship, Product Support Engineer, Service Engineering (Fall 2026)Palo Alto, CA$34.08–$47.71 / hourService Engineering, part of Vehicle Software Engineering, is responsible for real-time diagnostic support for the service network (the field), development and improvement of diagnostic tools and procedures, and feedback of top field issues to our development teams to improve current and future products. Currently pursuing a degree in Electrical Engineering, Mechanical Engineering, Embedded Systems, Automotive Engineering, Mechatronics Engineering or a related field with a graduation date between December 2026 - December 2027.
Global Product Support (Early in Career) Applied Materials IncGlobal Product Support (Early in Career)Santa Clara, CA$100,000–$136,500 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
AI Product Support Lead Wonderschool IncAI Product Support LeadSan Francisco, CAYou will build autonomous systems that gets back to users quickly and solves their problems quickly and to do this - you will get into the weeds and display extreme ownership. You will also build the workflows, deploy the AI, and partner with engineering and product to eliminate the root causes of tickets before they happen.
Product Expert, Customer Support (San Francisco, CA) OmniProduct Expert, Customer Support (San Francisco, CA)San Francisco, CaliforniaAs a Product Expert at Omni, you will use your knowledge of SQL, data analytics, and the Omni product to help customers solve data problems, learn best practices, and navigate the platform. Headquartered in San Francisco with hubs in EMEA and APAC, Omni has raised $97M from top-tier investors including Google Ventures, Snowflake, Databricks, ICONIQ and more.
Product Support Engineer, Optimus Diagnostics Tesla IncProduct Support Engineer, Optimus DiagnosticsPalo Alto, CA$113,424–$248,880 / yearHands-on experience with robots (industrial, humanoid, academic, or competition and familiarity with robotics protocols (CAN, EtherCAT, Ethernet) preferred. Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction.
Product Support Analyst BenchlingProduct Support AnalystSan Francisco, CAYou will help empower our customers by solving hundreds of interactions through our multi-channel platform (web form, chat or email), coordinating on customer requests with our internal teams (Build, Product, Technical Account Managers, Customer Success, Professional Services, and Sales), updating internal and external knowledge articles, provide occasional customer trainings/marketing events and by participating in and leading internal Support projects to elevate our customer's experience. If you are passionate about Life Sciences, looking for an opportunity to join a cutting edge software company who is enabling transformational changes in R&D processes, and willing to roll up your sleeves and do whatever it takes to make our customers and users successful, this is the role for you.
Sr. Technical Analyst – Data Products / Data Lakehouse Support SGA Inc.Sr. Technical Analyst – Data Products / Data Lakehouse SupportSan Francisco, CA$100–$120 / hourProvide primary technical support to end users for issues related to software, data quality, data processing, or communication failures. Required Skills : Technical Hands-On Requirements Databricks — Lakehouse support, Data Quality Framework, dashboard development.
Solutions Lead, Product Support Solutions Google LLCSolutions Lead, Product Support SolutionsSunnyvale, CAWe advocate for users through partnerships with product areas at Google (and some Alphabet businesses), supporting Google's consumer products ecosystem and enabling numerous launches for Google's consumer products each year. Evaluate incoming project requests and manage a unified, priority-based backlog for specific product areas, blending initiatives across AI-first self-service, premium human support, and scaled knowledge centers.
Sr. Support Tools Product Manager Samsara Inc.Sr. Support Tools Product ManagerSan Francisco, CAMinimum Requirements for the Role: • 5-8 years of Customer Support tooling experience in a fast-paced SaaS environment • Bachelors degree in a technical or business field, or equivalent practical work experience • AI Platform Experience: Proven experience managing AI support tools or LLM-based platforms (e.g., Decagon, Happy Robot, Intercom Fin, or similar) • Established subject matter expert in GTM tooling, with a history of delivering substantial impact across multiple tools • Ability to translate complex customer and business problems into clear requirements and solutions • Experience with leveraging AI to solve high-impact business problems • Analytical Skills: Ability to look at large datasets of conversation logs to identify patterns and root causes of technical failures. Champion, Role Model, and Embed Samsara's Cultural Principles: As we scale globally and across new offices, you will champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team).
Founding Product Support Recruiting From ScratchFounding Product SupportSan Francisco, CaliforniaCollaborate directly with product and engineering teams to resolve user issues, reproduce bugs, and translate user feedback into actionable insights for the product roadmap. Own user support by responding to inquiries and troubleshooting issues across email and in-app channels, delivering a high-quality, human-centric experience.
Global Product Support (GPS) Applied Materials IncGlobal Product Support (GPS)Santa Clara, CA$147,000–$202,500 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.