AI Product Support Lead WonderschoolAI Product Support LeadSan Francisco, CAYou will also build the workflows, deploy the AI, and partner with engineering and product to eliminate the root causes of tickets before they happen. We help providers manage operations, governments run large-scale childcare programs, and families find care.
NewProduct Support Analyst Benchling IncProduct Support AnalystSan Francisco, CAYou will help empower our customers by solving hundreds of interactions through our multi-channel platform (web form, chat or email), coordinating on customer requests with our internal teams (Build, Product, Technical Account Managers, Customer Success, Professional Services, and Sales), updating internal and external knowledge articles, provide occasional customer trainings/marketing events and by participating in and leading internal Support projects to elevate our customer's experience. If you are passionate about Life Sciences, looking for an opportunity to join a cutting edge software company who is enabling transformational changes in R&D processes, and willing to roll up your sleeves and do whatever it takes to make our customers and users successful, this is the role for you.
NewSenior Product Technology Manager, Cloud Support on Gemini Google LLCSenior Product Technology Manager, Cloud Support on GeminiSunnyvale, CAAs part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. Act as a subject matter expert on technical knowledge for the support organization, providing technical guidance and training, while identifying and advocating for new capabilities and improvements based on support needs and data analysis.
Product Support Engineer Intern Skydio IncProduct Support Engineer InternSan Mateo, CA$47–$58 / hourDuring this 8-10 week program, you'll utilize your knowledge of electrical/mechanical engineering along with basic software skills to assist in root cause failure investigations, triage technical customer failure escalation reports to various Skydio Engineering teams, and work with the manufacturing teams on quality improvement signals coming from customers. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond.
AI Product Support Lead Wonderschool IncAI Product Support LeadSan Francisco, CAYou will build autonomous systems that gets back to users quickly and solves their problems quickly and to do this - you will get into the weeds and display extreme ownership. You will also build the workflows, deploy the AI, and partner with engineering and product to eliminate the root causes of tickets before they happen.
Principal Product Manager - GBSG Support Experience Intuit IncPrincipal Product Manager - GBSG Support ExperienceMountain View, CA$243,000–$328,500 / yearTranslate opportunities into a roadmap of strategies and tactics, provide clear prioritization using appropriate quantitative and qualitative measures, and drive alignment across stakeholders, including defining a small set of critical KPIs that measure the right outcomes. The ideal candidate will have a proven track record of delivering AI and other breakthrough technology and experiences at scale in close partnership with data scientists, designers, engineers, program managers, and senior leadership.
Product Support Service Rep. (San Leandro) AB VolvoProduct Support Service Rep. (San Leandro)San Leandro, CAHere at Volvo Construction Equipment & Services (VCES), we are motivated by the idea that with imagination, hard work and innovation we will lead the way towards developing a world that is cleaner, smarter, and more connected. Additionally, you will provide information and training needed to properly utilize, maintain, and repair Volvo Construction Equipment, as well as all equipment types and brands represented by the dealership.
Founding Product Support Recruiting From ScratchFounding Product SupportSan Francisco, CaliforniaCollaborate directly with product and engineering teams to resolve user issues, reproduce bugs, and translate user feedback into actionable insights for the product roadmap. Own user support by responding to inquiries and troubleshooting issues across email and in-app channels, delivering a high-quality, human-centric experience.
Group Product Manager, Member Coverage & Support Platform Oscar Health InsuranceGroup Product Manager, Member Coverage & Support PlatformSan Francisco, CARemote$180,504–$236,911.50 / yearThis role will own a large and technically complex product area spanning coverage data integrations and APIs, billing and payment workflows, and the tools our support teams use to resolve member issues. You will need to understand the whole machine, translate complex systems for non-technical audiences, and make thoughtful tradeoffs across member experience, operational performance, platform reliability, and business needs.
Group Product Manager, Member Coverage & Support Platform Oscar HealthGroup Product Manager, Member Coverage & Support PlatformSan Francisco, CARemote$180,504–$236,911.50 / yearThis role will own a large and technically complex product area spanning coverage data integrations and APIs, billing and payment workflows, and the tools our support teams use to resolve member issues. You will need to understand the whole machine, translate complex systems for non-technical audiences, and make thoughtful tradeoffs across member experience, operational performance, platform reliability, and business needs.
NewProduct Manager, Community Support AirbnbProduct Manager, Community SupportSan Francisco, CARemoteA few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.
NewHead of Google Store Product and Support Excellence Google LLCHead of Google Store Product and Support ExcellenceSunnyvale, CAThe mission of the Platforms and Devices (P&D) team in gUP is to support users (end users, partners, small businesses, etc.) for Google's consumer products and services such as Pixel, Google Fi, Home and Health, Google Store, Google subscriptions as well as Google Store. You will act as a strategic consultant to the Google Store Product area, translating complex user feedback and friction points into actionable insights that shape the future of the Store portions of the Pixel ecosystem, Store product roadmaps and customer support strategies.
Senior Product Manager Technical, External Services, AgentCore Amazon.com IncSenior Product Manager Technical, External Services, AgentCoreSanta Clara, CAA successful candidate will bring a passion for technology services, strong business acumen and judgment, proven experience of launching products and building business around them, ability to define innovative, ground breaking products, desire to have an industry wide impact and ability to work within a fast moving environment in a large company to rapidly deliver services that have a broad business impact. This community plays a critical role in the broad business planning, working closely with senior management to develop business targets and resource requirements, influences our long-term technical and business strategy, helps us hire talented team of PMs and ultimately enables us to deliver innovative new solutions rapidly.
Product Manager, Support Meta Platforms IncProduct Manager, SupportMenlo Park, CADefine and run evaluations (evals) to interpret model outputs and adjust execution based on learnings-establishing evaluation as a first-class product practice across teams.8+ years of relevant industry experience with at least 3 years in Product Management Bachelor's degree (or relevant degree equivalent): STEM subject ideal but not essential (Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences) Experience in a consumer focused technology company Experience leading cross-functional product team(s) across a full product line: Crafting product mission and strategy, defining product requirements, coordinating resources from other groups (marketing, legal, etc.), and driving the team to achieve key milestones and goals Experience managing a product through the full product lifecycle Proven experience to drive a step change in the performance of a product and the effectiveness of the team that delivers that product Extensive understanding in analyzing large scale, complex data sets and making effective decisions based on data Demonstrated proficiency using AI-enabled tools to build product artifacts Experience developing and scaling AI-native strategies including evals and data strategies across teams Experience integrating a diverse set of requirements from a broad set of users as well as context into a single coherent product strategy Experience leading and motivating teams and influencing across an organisation Demonstrated experience in communication, bringing extreme clarity to complex and technical messages across all audience levels Experience identifying and hiring the right talent to build an AI-capable cross-functional team Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologiesMeta builds technologies that help people connect, find communities, and grow businesses. Work with a cross-functional team to define a product vision, develop a roadmap and drive progress against goals and milestones and resolve challenges and blockers, whilst improving team health and up-levelling the effectiveness of the team.
Technical Product Manager - Product Testing & Quality Specialized Bicycle Components, Inc.Technical Product Manager - Product Testing & QualityMorgan Hill, CAYou will modernize and scale lab and field-testing platforms, enable end‑to‑end quality traceability, reduce launch risk, and ensure testing systems accelerate-not block-innovation and time‑to‑market. Own the strategy, roadmap, and delivery of Specialized's Product Testing & Quality technology platforms, including LIMS, Field Test, and Quality Inspection systems.
Product Applications Engineer / Product Definer, Power Management Analog DevicesProduct Applications Engineer / Product Definer, Power ManagementSan Jose, CaliforniaAnalog Devices’ industry-leading µModule® regulators and DC-to-DC power products are complete system-in-package (SiP) power management solutions with integrated DC-to-DC controllers, power transistors, input and output capacitors, compensation components, and inductors within a compact, surface-mount package. If you are interested in working with cutting edge technology in power management / power electronics while helping customers solve some of their toughest problems, the µModule Business Team is a good place to look—even more so, if you have as much passion for helping customers and colleagues as others in the team do.
Fleet Support Specialist, Site Launch and Enablement Support IconmaFleet Support Specialist, Site Launch and Enablement SupportFoster City, CA$40.43–$45.43 / hourTemporary Site Stabilization: Provide high-level on-site support during the critical initial phases of a site launch, ensuring fleet uptime meets aggressive testing targets. System Configuration: Support in managing location-specific Slack channels and configure SAP Manufacturing Orders (MO) to ensure parts traceability from launch day.
Product Marketing Specialist - Product Led Growth (Plg) IllumioProduct Marketing Specialist - Product Led Growth (Plg)Sunnyvale, CAProduct Marketing at Illumio: The Product Marketing team at Illumio focuses on understanding the customer, technology, the ecosystem, market drivers, competition and customer needs with the responsibility of communicating product messaging and value to internal and external audiences. You will be part of a team responsible for developing positioning and differentiated messaging, defining go-to-market strategy, launching new solutions and driving thought leadership for the Illumio solutions.
Product Marketing Specialist - Product Led Growth (PLG) IllumioProduct Marketing Specialist - Product Led Growth (PLG)Sunnyvale, CaliforniaThe Product Marketing team at Illumio focuses on understanding the customer, technology, the ecosystem, market drivers, competition and customer needs with the responsibility of communicating product messaging and value to internal and external audiences. You will be part of a team responsible for developing positioning and differentiated messaging, defining go-to-market strategy, launching new solutions and driving thought leadership for the Illumio solutions.
Technical Product Manager - Product Information Management Specialized Bicycle Components, Inc.Technical Product Manager - Product Information ManagementMorgan Hill, CA$85,000–$140,000 / yearThis role enables faster and more predictable product launches, improves overall product‑data quality, reduces manual rework across teams, and strengthens alignment between product development, digital, and commercial functions. Product Information Management - The Technical Product Manager for PIM is responsible for ensuring that product data is created accurately at the source and made available consistently across downstream digital channels, including B2B and B2C experiences.