1,594 Results for

Product Support Jobs in Waverly, MD

Jobs

Product Owner Leidos

Bethesda, Maryland

Leidos has an exciting opening for you, as our next TS/SCI cleared Product Owner , to play a critical role with design, engineering, development and deployment of software supporting DIA’s National Digital Exploit and OSINT Center (NDOC) (formerly NMEC) under our 10-year DOMEX Technology Platform (DTP) contract. The selected individual will work closely with the Lead Systems Engineer, Release Train Engineer, and government leads to decompose high-priority requirements from the product roadmap into valuable delivered solutions, executing on requirements analysis, design, system integration, and system testing.

14 days ago

Cleared - Audio/Video Support Specialist Noblis Inc

Bethesda, MD

$31.35–$49.01 / year

Experience in setting up, operating, and providing technical support for audio and video equipment including microphones, video screens, projectors, video monitors, recording equipment, and related electronic equipment for meetings, presentations, training, and teleconferences (phone and video) accurate support presentation data needs. Responsibilities include but are not limited to: Set up, operate, and provide technical support for audio and video equipment including microphones, video screens, projectors, video monitors, recording equipment, and related electronic equipment for meetings, presentations, training sessions, and teleconferences (phone and video).

30+ days ago

Purchasing Support and Asset Management Specialist Empower AI Inc.

Fort Meade, Maryland

Full time

All purchases run through the Government's Request to Initiate Purchase (RIP) process under a materials-only T&M CLIN with a not-to-exceed ceiling, so the specialist evaluates each request for completeness and eligibility, compares vendor quotes and determines the recommended source with price reasonableness documentation, decides when the expedited process applies, analyzes consumption data for bench stock replenishment, and identifies restrictive supplier terms for referral. Empower AI is seeking a motivated Purchasing Support and Asset Management Specialist to analyze requirements, evaluate vendors, and prepare compliant purchase actions for pre-approved IT materials on an enterprise IT Customer Support Services program supporting a Department of War agency.

3 days ago

Junior Support Specialist - Fraud Analytics Junior (Consultant) Guidehouse Inc

Lanham, MD

$65,000–$108,000 / year

Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. Bachelor's degree in Data Science, Computer Science, Cybersecurity, Information Systems, Statistics, Mathematics, Engineering, Operations Research, Information Science, Business, or a related field.

30+ days ago

Acquisition Specialist Support - PNT Credence

Aberdeen Proving Ground, MD

Provide updates, inputs, corrections, and schedule estimates at IPT meetings and working groups in support of Integrated Master Schedules (IMS), PM PNT reports and briefings for senior-level management, PM PNT program reviews, and PM PNT product reviews, including pre-review and post-review activities. Bachelor's degree in a specialized field with seven (7) years’ experience or a master's degree in a specialized field with five (5) years’ experience, or military service in a related MOS (or equivalent classification) with ten (10) years’ experience in DoW/DoD acquisition programs; and developing, reviewing and presenting briefings to senior management.

30+ days ago

Technical Support Analyst (Tier II) Revolutional, LLC

Silver Spring, MD

$75,000–$95,000 / year

We apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes. We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy.

30+ days ago

Technical Support Specialist I The Mil Corp

Washington, DC

$36,160–$45,000 / year

The Technical Support Specialist is the central point of contact for all IT-related incidents and service requests and is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.

6 days ago

Associate Director, AI Enablement Product Owner KPMG International Cooperative

Baltimore, MD

Albany, NY; Albuquerque, NM; Atlanta, GA; Austin, TX; Baltimore, MD; Baton Rouge, LA; Bentonville, AR; Birmingham, AL; Boise, ID; Boulder, CO; Buffalo, NY; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Columbus, OH; Dallas, TX; Denver, CO; Des Moines, IA; Detroit, MI; Fort Worth, TX; Ft Lauderdale, FL; Greenville, SC; Harrisburg, PA; Hartford, CT; Houston, TX; Indianapolis, IN; Jackson, MS; Jacksonville, FL; Kansas City, MO; Knoxville, TN; Lincoln, NE; Louisville, KY; Memphis, TN; Miami, FL; Milwaukee, WI; Minneapolis, MN; Montvale, NJ; Morristown, NJ; Nashville, TN; New Orleans, LA; Oklahoma City, OK; Omaha, NE; Orlando, FL; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Providence, RI; Raleigh, NC; Richmond, VA; Rochester, NY; Salt Lake City, UT; San Antonio, TX; Shreveport, LA; St Louis, MO; Tallahassee, FL; Tampa, FL; Tempe, AZ; Virginia Beach, VA; Winston-Salem, NC. Own end-to-end enablement strategy and execution for AI capabilities, collaborating with the Enterprise enablement team to prepare communications and campaigns, learning and training content, and adoption playbooks that drive awareness, readiness, and sustained usage; define and track adoption and enablement success metrics throughout the product and rollout lifecycle, and identify and resolve barriers to adoption.

30+ days ago

Senior Product Manager, Integrations & Technology Partner Program Dragos Inc

Remote

You will set and manage the roadmap for Dragos-developed integrations, govern the growing portfolio of partner-developed integrations, and run the partner program that makes both possible - from partner onboarding and agreements to development support, documentation, and go-to-market enablement. Drive the development and management of Dragos-developed integrations by translating priorities into clear requirements for in-house and outsourced development teams and partnering with Engineering on sequencing and delivery.

30+ days ago

Multi Asset Product Analyst T. Rowe Price

Baltimore, MD

$77,000–$131,000 / year

77,000.00 - $131,000.00 for the location of: Maryland, Colorado, Washington and remote workers $84,500.00 - $144,000.00 for the location of: Washington, D.C. $96,500.00 - $164,000.00 for the location of: New York, California Placement within the range provided above is based on the individual’s relevant experience and skills for the role. Featured employee benefits to enrich your life: Competitive compensation Annual bonus eligibility A generous retirement plan Hybrid work schedule Health and wellness benefits, including online therapy Paid time off for vacation, illness, medical appointments, and volunteering days Family care resources, including fertility and adoption benefits Learn more about our benefits.

30+ days ago

Field Support Specialist Columbia Technology Partners

Annapolis Junction, MD

$7,000–$20,000 / year
Full time
Quick Apply

With a proven track record in information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation; our employees have the experience, expertise, and innovative thinking our customers need for results that exceed expectations. About us:Founded in 2007, Columbia Technology Partners is Woman-Owned, Service-Disabled Veteran Owned Small Business with a specialization in technology and management consulting committed to solving intricate and sensitive technology issues facing corporations and federal agencies.

13 days ago

Senior Technical Product Owner Vdart Inc

Maryland, MD

Preferred Skills: Self-service kiosks, digital tablets, or customer-facing product experience. Required Skills: Experience as a Technical Product Owner or in a similar digital product role.

11 days ago

Associate Director, Product Management (Claude Enterprise) KPMG International Cooperative

Baltimore, MD

Albany, NY; Albuquerque, NM; Atlanta, GA; Austin, TX; Baltimore, MD; Baton Rouge, LA; Bentonville, AR; Birmingham, AL; Boise, ID; Boulder, CO; Buffalo, NY; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Columbus, OH; Dallas, TX; Denver, CO; Des Moines, IA; Detroit, MI; Fort Worth, TX; Ft Lauderdale, FL; Greenville, SC; Harrisburg, PA; Hartford, CT; Houston, TX; Indianapolis, IN; Jackson, MS; Jacksonville, FL; Kansas City, MO; Knoxville, TN; Lincoln, NE; Louisville, KY; Memphis, TN; Miami, FL; Milwaukee, WI; Minneapolis, MN; Montvale, NJ; Nashville, TN; New Orleans, LA; Oklahoma City, OK; Omaha, NE; Orlando, FL; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Providence, RI; Raleigh, NC; Richmond, VA; Rochester, NY; Salt Lake City, UT; San Antonio, TX; Short Hills, NJ; Shreveport, LA; St Louis, MO; Tallahassee, FL; Tampa, FL; Tempe, AZ; Virginia Beach, VA; Winston-Salem, NC. Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork; must be able to set goals and participate in strategic initiatives for a team; and foster the development of high-performance teams and interface with all levels of the organization; ability to participate in development of resource plans and structures and influence organizational priorities.

30+ days ago

Product Manager Censeo Consulting Group

Washington, DC

Remote

Full time

Working in collaboration with government clients, Censeo will serve as an independent third party that helps guide priorities, translate business and user needs into actionable requirements, and provide indirect oversight of the technical team’s work. Federal consulting leadership experience as an Engagement Manager, Program Manager, Product Manager, Project Manager, or similar role, with responsibility for client relationships, project delivery, communications, and staff performance.

29 days ago

Informatics Product Lead, RWD Inovalon Holdings Inc

Bowie, MD

Client Services Escalation Support: Act as the Informatics support for client-reported data concerns, partnering with Client Services, Product, and Engineering to clarify issues, assess severity, determine likely root cause, and route work to relevant teams as appropriate. Preferred Experience: Experience supporting RWD products, clinical analytics products, data quality programs, client-facing healthcare platforms, identity management workflows, or data governance operating models preferred.

30+ days ago

Product Specialist - Porsche Bethesda Sonic Automotive, Inc.

North Bethesda, MD

Duties also could include: Service support: Visits the customer lounge to introduce services and share valuable vehicle technology insights with customers. Additional customer and in-dealership support: Trains the sales and service staff on key technologies and how to best explain and demonstrate them to a customer.

25 days ago

IT Helpdesk Analyst (Level 1 / L1 Support) AHU Technologies

Washington, District of Columbia

$21–$24 / hour

Maintain computers, systems, and printers in a professional setting · Expertise in supporting desktop operating systems (Windows 10, 11, and Mac OSX 10.10.x) · Install and troubleshoot computer operating systems (Windows 10, 11, and Mac OSX 10.10.x) · Experience providing technical support in a call center environment where the candidate received multiple calls at once. Adhere to all Enterprise-wide security policies related to security and integrity of District-owned Resources Skills Matrix · Bachelor’s degree in IT or related field or equivalent experience · Customer service support experience in either a face to face or phone support role.

30+ days ago

Computer Support Specialist, Jr. MARYLAND AUTOMOBILE INS FUND

Baltimore, MD

Full time

The position operates under general supervision and offers the opportunity to develop technical knowledge and experience while assisting with executive technology support, equipment deployment, account administration, and day-to-day IT operations. Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

14 days ago

Technical Support Analyst II (Hardware & Field Service) Alertus Technologies

Baltimore, MD

Reporting to the Technical Support Manager, the Technical Support Analyst II role combines remote technical assistance with on-site deployment and hardware troubleshooting, serving as a key resource for customer project startups, field diagnostics, and hardware replacement. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.

29 days ago

Ai-Powered Cyber Defense Product Sales Engineer Booz Allen Hamilton Inc.

Annapolis Junction, MD

$77,600–$176,000 / year

Experience supporting enterprise SOCs, Network Operations Centers (NOCs), or Cyber Defense Centers, and with cybersecurity technologies, including SIEM, SOAR, XDR, EDR, NDR, threat intelligence, attack surface management, or security analytics platforms. Ability to communicate complex technical concepts to SOC analysts, security engineers, architects, CISOs, and executive leadership, and partner closely with product management and engineering teams to communicate customer requirements, competitive intelligence, and product feedback.

30+ days ago

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Product Support Jobs in Waverly, MD

Product Owner Leidos

Cleared - Audio/Video Support Specialist Noblis Inc

Purchasing Support and Asset Management Specialist Empower AI Inc.

Junior Support Specialist - Fraud Analytics Junior (Consultant) Guidehouse Inc

Acquisition Specialist Support - PNT Credence

Technical Support Analyst (Tier II) Revolutional, LLC

Technical Support Specialist I The Mil Corp

Associate Director, AI Enablement Product Owner KPMG International Cooperative

Senior Product Manager, Integrations & Technology Partner Program Dragos Inc

Multi Asset Product Analyst T. Rowe Price

Field Support Specialist Columbia Technology Partners

Senior Technical Product Owner Vdart Inc

Associate Director, Product Management (Claude Enterprise) KPMG International Cooperative

Product Manager Censeo Consulting Group

Informatics Product Lead, RWD Inovalon Holdings Inc

Product Specialist - Porsche Bethesda Sonic Automotive, Inc.

IT Helpdesk Analyst (Level 1 / L1 Support) AHU Technologies

Computer Support Specialist, Jr. MARYLAND AUTOMOBILE INS FUND

Technical Support Analyst II (Hardware & Field Service) Alertus Technologies

Ai-Powered Cyber Defense Product Sales Engineer Booz Allen Hamilton Inc.

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