* At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You’ll Do** As a Junior Product Support Planner, you will assist with automating report analysis and creation, creating support process documentation, building form templates and automation. You perform data analysis and Software and Hardware lifecycle management. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution. You are required to have both strong technical and interpersonal skills. + Build forms and workflows in SharePoint for multiple level approval processes. + Automate pareto charts from data analysis + Create standard templates and checklists in AHA, confluence and SharePoint. + Build Reports from JIRA projects with cross reference to customer cases + Process and manage SW availability + Ability to maintain and prioritize based on business value and ongoing list of requirements + Process service extensions and identify and track risks + Create support process, product knowledge and technical specs and design documentation + Shadow Senior Product Support Managers to learn the release cycle with the goal to self-drive supportability requirements for Teradata various products and programs within a year of onboarding **Who you will work with** The Product Support Planning teamJunior Product Support Planner * At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You’ll Do** As a Junior Product Support Planner, you will assist with automating report analysis and creation, creating support process documentation, building form templates and automation. You perform data analysis and Software and Hardware lifecycle management. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution. You are required to have both strong technical and interpersonal skills. + Build forms and workflows in SharePoint for multiple level approval processes. + Automate pareto charts from data analysis + Create standard templates and checklists in AHA, confluence and SharePoint. + Build Reports from JIRA projects with cross reference to customer cases + Process and manage SW availability + Ability to maintain and prioritize based on business value and ongoing list of requirements + Process service extensions and identify and track risks + Create support process, product knowledge and technical specs and design documentation + Shadow Senior Product Support Managers to learn the release cycle with the goal to self-drive supportability requirements for Teradata various products and programs within a year of onboarding **Who you will work with** The Product Support Planning teamJunior Product Support PlannerCharleston, WVBy delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution.
MaximusJira and Jama Product Delivery Specialist MaximusJira and Jama Product Delivery SpecialistCharleston, WVRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Dale Workforce SolutionsIT Support Specialist Dale Workforce SolutionsIT Support SpecialistWheeling, WVResolve as many incidents as possible while meeting monthly metric objectives for the following categories: Phone availability and percent answered, chat availability and percent answered, ticketed calls and chat percentages, customer service ratings, unexcused absence\tardiness, and shift coverage availability. Excellent customer service skills, have the capacity to deescalate situations using a friendly demeaner and allow people the opportunity to describe problems or requests for service, while obtaining a sense of the priority and setting an appropriate time frame within the departments service level agreements if something cannot be resolved on first contact.
EntarianField Support Technician Journeyman EntarianField Support Technician JourneymanKearneysville, West VirginiaProvides guidance and support to lower tier support personnel and responds to telephone and e-mail problem reports by working to identify, duplicate for knowledge base development and resolve hardware and/or software-related problems. Demonstrates Proficiencies gained from specialized training in supporting the help desk topics of a more technical nature that require a complete understanding of the technologies supported by the call center.
Rocket SoftwareTechnical Support Engineer II Rocket SoftwareTechnical Support Engineer IICharleston, WVRemote$57,500–$77,625 / yearThe Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a fast-paced support organization with the primary mission to provide world class support to Rocket’s customers and partners. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.
Public Consulting GroupNewSenior Enterprise Product Leader Remote ROI & Strategy Public Consulting GroupSenior Enterprise Product Leader Remote ROI & StrategyCharleston, WVRemote$130,200–$143,900 / yearA public sector solutions firm is seeking a seasoned Product Manager to lead and support a team of Product Managers in defining product strategies and managing vendor relations. Applicants should have over 10 years of product management experience, including a proven track record of handling enterprise-level products.
GE AerospaceNewSr Staff Technical Product Manager - Outbound Logistics GE AerospaceSr Staff Technical Product Manager - Outbound LogisticsCharleston, WVRemote$131,000–$174,000 / yearPartners closely with Product Management to translate vision into clear requirements, align stakeholders (Product Managers, Technical Anchors, Product Owners, Developers, Operations, IT, and vendors), and guide delivery by balancing new features, defect resolution, and technical debt. 8+ years of experience in implementing WMS functionalities such as Oracle Shipping, Wave Planning, Pick-pack-and-ship, Load Planning, Shipping documentation, Replenishment, Product Receiving (PO/IB Shipments), Putaway, Slotting, Cross docking, Labeling etc.
Canon USA & AffiliatesNational Support Eng Canon USA & AffiliatesNational Support EngCharleston, WVRemoteCollaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU).
GE AerospaceNewPrincipal - Technical Product Manager, Demand Planning GE AerospacePrincipal - Technical Product Manager, Demand PlanningCharleston, WVRemote$152,000–$253,000 / yearResponsible for operating in lock-step with Supply Chain Demand Planning product management teams to create a clear strategic direction for development needs and conveys that vision to the build and/or operations team. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
Fujifilm CorporationNewSr Project Team Support Engineer Fujifilm CorporationSr Project Team Support EngineerCharleston, WVWork with sales and other internal teams to provide the passing of profitable opportunities that come into TAC.Assess hardware, software and network related issues on customer systems and provide solutions for repairs by performing remote troubleshooting, diagnostic evaluations and routine inspections on medical imaging systems, equipment and components sold or serviced by the company. Advanced knowledge of medical informatics hardware (VMWare and storage solutions).Experience with clinical data transfer protocols and interfaces (HL7 and DICOM).Industry‑specific certifications in relevant technical background (Microsoft, VMWare, Cisco certifications).Security certifications (Security+ or equivalent).QualificationsMinimum of 7 years of industry‑related professional experience.
SEV1TECH INCField Support Technician Journeyman SEV1TECH INCField Support Technician JourneymanKearneysville, WVProvides guidance and support to lower tier support personnel and responds to telephone and e-mail problem reports by working to identify, duplicate for knowledge base development and resolve hardware and/or software-related problems. Demonstrates Proficiencies gained from specialized training in supporting the help desk topics of a more technical nature that require a complete understanding of the technologies supported by the call center.
Herr Foods Inc.Sales Support Specialist Herr Foods Inc.Sales Support SpecialistMartinsburg, West Virginia$20–$20 / hourElective benefits include medical, dental, vision and hearing insurance; long term disability, life insurance, accident, hospital and critical illness indemnity plans, critical illness indemnity plans, identity theft coverage, and legal plans. KEY DUTIES & RESPONSIBILITES: (Other duties may be assigned)Communicates with RSP’s or management team regarding necessary route execution plans to provide for continuous and uninterrupted quality service to customer base, per route assignment.
Ergon, Inc - Refining & MarketingInformation Systems Specialist Ergon, Inc - Refining & MarketingInformation Systems SpecialistNewell, WVExperience with Microsoft Active Directory/Windows/Azure environment administration and a basic understanding of Ethernet/Wi-Fi networks preferred. Administer Microsoft Active Directory, including, users, groups, permissions, and access to network shares.
Insurance Office of AmericaOperations Technical Specialist (Commercial/Personal Insurance) Insurance Office of AmericaOperations Technical Specialist (Commercial/Personal Insurance)Charleston, WVRemote$60,000–$85,000 / yearFull timeAbout the Role: Collaborate with the Training & Development team to execute quality assurance and corporate training activities, including quality audits, compliance, technical training, policy updates, best practices, and process improvements. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs.
SPECTRUMRetail Sales Specialist - Part-Time SPECTRUMRetail Sales Specialist - Part-TimeClarksburg, WVBeyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.
SPECTRUMRetail Sales Specialist SPECTRUMRetail Sales SpecialistClarksburg, WVBeyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.
Orrick Herrington & Sutcliffe LLPService Operations Specialist I Orrick Herrington & Sutcliffe LLPService Operations Specialist IWheeling, West Virginia$49,000–$61,000 / yearResolve as many incidents as possible while meeting monthly metric objectives for the following categories: Phone availability and percent answered, chat availability and percent answered, ticketed calls and chat percentages, customer service ratings, unexcused absence\tardiness, and shift coverage availability. Excellent customer service skills, have the capacity to deescalate situations using a friendly demeaner and allow people the opportunity to describe problems or requests for service, while obtaining a sense of the priority and setting an appropriate time frame within the departments service level agreements if something cannot be resolved on first contact.
Klockner Pentaplast GmbH & Co. KGApplications Engineer Klockner Pentaplast GmbH & Co. KGApplications EngineerBeaver, WVQualifications: • University Degree in Engineering or Science, specifically Polymer Engineering, Material Science, Chemical Engineering, or 5+ year of field experience • Background in OEM equipment: ProSeal, Mulitvac, Ross, Reiser, Mondini, Ossid, Omori • Technical problem solving and critical thinking skills • Strong verbal and written communication skills • Project management skills • Language proficiency - English required • Ability to travel up to 50%. The Applications (Technical) Field Engineer - Provides on-site technical support, testing, qualifying, troubleshooting, and optimization of kp food products to include Trays, Rigid films and Flexible lidding films.
CalyxoCharleston, WV based Clinical Specialist - Remote, USA CalyxoCharleston, WV based Clinical Specialist - Remote, USACharleston, WVRemote$100,000–$140,000 / yearThe Clinical Specialist works closely with the surgical team members to provide clinical product assistance to the surgeon by being familiar with the surgical procedure, instruments, supplies, and equipment. Industry experience: 3+ years of full-time employment by a medical device company as a clinical specialist (or comparable position) focused on case coverage and patient outcomes (not equipment/service provider).