Customer Care Technical Analyst Workoo TechnologiesCustomer Care Technical AnalystChicago, IllinoisRemoteThe Customer Care Technical Analyst will be responsible for front-line customer care technical support of the Northpointe Suite, troubleshooting, and first-stage investigative work required to progress customer issues to resolution. Utilize published resources and established escalation paths to solve routine software and hardware issues of limited scope and complexity.
Customer Care Agent - AmTrav PerkCustomer Care Agent - AmTravChicago, Illinois$22–$25 / hourWe're trusted by more than 12,000 companies worldwide, including On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem .Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes.
Director, Salesforce B2B Service Governance TransUnionDirector, Salesforce B2B Service GovernanceChicago, IllinoisDefine and execute the B2B service platform strategy across Salesforce Service Cloud, Case Management, Experience Cloud, Customer and Partner Portals, and related service technologies, ensuring the roadmap is rooted in business metrics, customer outcomes, and operational priorities. The TruOps Digital Experience team is responsible for modernizing TruOps as TransUnion’s global operational platform, with B2B Service focused on transforming how customer service, case management, and digital support experiences are delivered across the enterprise.
Customer Service Representative - State Farm Agent Team Member Rob Apostolakis - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberSkokie, ILFull timePlease submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role to [email address below] with the subject line “Customer Service Representative Application.”. As a Customer Service Representative, you will be the first point of contact for our clients, providing excellent customer service and supporting insurance sales efforts.
VP of Customer Experience & Support VomelaVP of Customer Experience & SupportElk Grove Village, ILEstablish a proactive support team (s) that will strengthen the sales team’s effectiveness by providing comprehensive sales administration support, project management and installation coordination. This role drives profitable growth by elevating customer experience, strengthening the sales team's effectiveness, and ensuring customers receive exceptional support throughout their journey.
Customer Care Manager - State Farm Agent Team Member Ryan Williams - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberChicago, ILFull timeThis opening is especially well suited for a motivated, coachable person who is ready to learn the business and contribute to team goals, within a local agency setting where coachability, communication, and follow-through can turn into a long-term career. As a Customer Service Representative with Ryan Williams State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Restaurant Call Center Agent Paisans PizzeriaRestaurant Call Center AgentBerwyn, IllinoisThe successful candidate will be responsible for answering incoming calls from customers, taking orders, and providing excellent customer service. We are seeking highly motivated and customer-oriented individuals to join our team as a Restaurant Call Center Agent.
Senior Product Manager, B2B Service Customer & Partner Portals TransUnionSenior Product Manager, B2B Service Customer & Partner PortalsChicago, IllinoisThis individual contributor role will report to Director of Salesforce B2B Service Governance and will partner closely with Care and Servicing, Sales Support, Product, Client Success, Technology, Analytics, and partner-facing teams to define and deliver portal experiences that reduce service friction, improve transparency, increase self-service adoption, and drive measurable business outcomes. Manage roadmap priorities, backlog enrichment, sprint planning, release readiness, stakeholder demos, adoption planning, and post-release measurement in partnership with Salesforce administrators, developers, architects, UX/design, analytics, security, and delivery teams.
Customer Services Support Operator Ampcus IncorporatedCustomer Services Support OperatorBuffalo Grove, ILRemoteAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. Research and resolve customer issues through collaboration with internal teams.
Inside Sales Representative Glass AmericaInside Sales RepresentativeElmhurst, ILAt the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. Job Description: As an Inside Sales Representative, you’ll be the friendly voice and steady guide for customers seeking auto glass repair and replacement services.
Customer Care CSI Specialist Ed Napleton Automotive GroupCustomer Care CSI SpecialistOakbrook Terrace, IL$41,600–$52,000 / yearFollowing the visit, this role will call the customer to check-in on how the visit went, how the vehicle is treating them, talk through the customer survey and assist with resolving customer concerns. This role is responsible to help prepare the customer for the Appointment, through the Appointment reminder process- verifying customer needs, confirming appointment date/time and details.
Service Operations Manager Alma LasersService Operations ManagerBuffalo Grove, IL$115,000–$150,000 / yearManage day-to-day service operations, including call center management, escalations and repair related activities associated with field or depot service (repairs, preventative maintenance, inspection, etc.). Lead continuous improvement initiatives by analyzing operational data, identifying root causes, and implementing process improvements that enhance productivity, service quality, and operational performance.
Supervisor, Contact Center - Sales American Water Resources LLCSupervisor, Contact Center - SalesNaperville, IL$61,030–$92,500 / yearPart timeBuilds Effective Teams : Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Developing Direct Reports : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder.
Supervisor, Contact Center - Sales Oncourse Home SolutionsSupervisor, Contact Center - SalesNaperville, IllinoisBuilds Effective Teams : Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Developing Direct Reports : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder.
Patient Access Representative I- Skokie, IL Endeavor HealthPatient Access Representative I- Skokie, ILSkokie, IllinoisOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.
NewCustomer Service Specialist (Remote) Vantive Health LLCCustomer Service Specialist (Remote)Deerfield, ILRemote$44,000–$60,000 / yearThis role balances service quality and cost while meeting or exceeding key performance indicators, collaborating with Product Information, Distribution Centers, Planning & Deployment, Credit & Collections, Customer Master, Sales Representatives, and other departments. The Customer Specialist provides superior service to external customers and internal Vantive team members, handling exceptions, general inquiries, correspondence, and documenting service failures.
Call Center Representative A ANDI MEDICAL TRANSPORTATION INC.Call Center Representativepalos hills, ILFull timeIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Veterinary Receptionist/Customer Service Representative Becker Animal HospitalVeterinary Receptionist/Customer Service RepresentativeNorthfield, Illinois$19–$23Schedule: Our veterinary receptionist position offers an excellent schedule that accommodates a healthy work/life balance. Cross training as a veterinary technician considered for right candidate.
Customer Care Desk Associate Blain's Farm & FleetCustomer Care Desk AssociateRomeoville, IllinoisJob Duties: The Customer Care Desk Associate would run the store phone/switchboard and assist customers with returns, questions, complaints, and directions around the store, along with other assigned duties that would ensure that the customer has an efficient, pleasant shopping experience. Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
Customer Service Representative (Flexible Working Hours) Destination PetCustomer Service Representative (Flexible Working Hours)Chicago, IllinoisSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.