Sends booking requests to shipping lines, and processes UPS, Fed Ex, and DHL shipmentsProblem-solving for customers and suppliers about shipping routes, delayed items, and rush ordersPerforms administrative duties like answering phones, updating records, and providing excellent customer serviceLiaises with warehouse overseers and managers about product ordering and storageMaintains good customer relationships and answers any customer questionsKeeps organized shipping records, including statements of origin, shipping costs, products shipped, and receipt datesTroubleshoots shipping issues and customer issues that pop up regularly; works to solve these administrative or organizational problems to increase warehouse and dispatch efficiencyDevelop knowledge about freight, export papers, and sea shipping regulations and practicesWork with the shipping team to complete orders on time. Education and Experience: High school diploma or HSED/GED equivalent preferredMust possess good computer skills and be able to learn new skills as neededPrevious experience is not required but is a plusAbility to read and write English.