Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews Qualifications At least 2+ years of senior level management experience in an upscale / fine dining establishment Extensive front of house knowledge; Advanced knowledge of financial aspects Strong interpersonal and conflict resolution skills Stable and progressive work history; Strong work ethic EOE #LI-AW1 Pay Range USD $85,000.00 - USD $90,000.00 /Yr. Set against our signature siren-red interiors and timeless black-and-white photography, this leadership role is perfect for a passionate hospitality professional who thrives on creating memorable guest experiences, developing teams, and driving beverage sales in a high-energy, upscale environment.