Coordinate vendor engagements and service provider relationships as part of program delivery, including evaluation, onboarding and performance tracking across business partners Other duties as assigned Minimum Experience and Qualifications: Bachelor’s Degree in Computer Science, Network Engineering, Information Technology, or in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience Five (5) years of experience in network engineering, systems engineering, or technical program/product management Demonstrated experience delivering complex technical programs from inception through to production delivery, with clear ownership of scope, schedule, and outcomes Demonstrate experience leading large-scale, cross functional infrastructure programs (network, cloud, or data center) Strong understanding of network infrastructure concepts Strong understanding of WAN technologies including SD-WAN, MPLS, routing and enterprise network concepts Experience gathering and translating technical requirements from engineering teams and business stakeholders into actionable program plans Experience managing complex programs involving multiple stakeholders including engineering, operations, support teams, and external vendors Proven ability to operate independently across multiple concurrent workstreams, demonstrating critical thinking and sound judgment in ambiguous situations Proven ability to manage program scope, timelines, risks, and dependencies across multiple concurrent workstreams Strong organizational, coordination, and multi-tasking skills; comfortable managing competing priorities across a dynamic environment Strong communication skills with experience presenting to both technical team and executive stakeholders Experience building effective working relationships across multi-disciplinary teams, including stakeholders in different time zones and functional areas Analytical and structured problem-solving approach with experience operating across large-scale infrastructure environments Available for occasional overnight travel (40%) Currently in possession of a valid passport or equivalent travel in and out of the United States Must pass a ten (10) year background check and pre-employment drug test Must pass a pre-employment drug test. Collaborate with Network Engineering leadership and business stakeholders to define program requirements, establish scope, set priorities, and develop long-term technology roadmaps aligned to JetBlue’s strategic objectives Define program scope, milestones, and success criteria of network deployment across enterprise locations (airports, datacenters, corporate sites) Partner with Network Engineering, Customer Support, and Operations teams to ensure seamless integration of network transformation into production and support models Work with cross-functional teams including IT Architecture, Security, Airport Operations, Finance, and vendor partners to drive technical analysis, design, implementation, and post-deployment phases of network infrastructure programs Build and align program teams to deliver on shared goals, fostering accountability, clarity of ownership, and efficient execution across engineering and non-engineering stakeholders Manage vendor and service provider engagements including implementation partners, carriers; track performance, SLAs, deliverables, cross-functional dependencies, risks, and scope changes proactively; optimize schedules and resources to keep programs on track without compromising quality Develop and maintain detailed program plans, schedules, roadmaps aligned to business and technical priorities; own communication plans to keep stakeholders at all levels from engineers to senior leadership informed on program status, issues, risks, and decisions in a timely and structured manner Lead communications across all levels, providing clear and structured updates to engineering teams, stakeholders, and leadership.