Conceptual Knowledge on AWS/Azure and Azure Services such as AKS, IoT, VMs, Azure DevOps, CDN, Storage, Traffic Manager, NSGs, Load Balancers, WAF, Ingress/Egress. • Regular review with customers on SLAs and business requirements and help analyse Incidents, Problems, Alerts Data and drive internal and client Service Review Meetings covering performance, service improvements, quality, and processes.