What You'll DoIn this role, you will:Install, troubleshoot, maintain, and repair beverage equipment at customer locationsTake the lead on escalated or complex service callsServe as the senior technical resource for technicians in your assigned marketTrain and mentor newer technicians on equipment, safety, processes, and customer interactionSupport technician onboarding, ride-alongs, and day-to-day field guidanceHelp coordinate local scheduling and service coverageMaintain accurate van and market parts inventoryBuild strong customer relationships and represent Ronnoco professionallyIdentify recurring equipment issues and communicate service trends and customer concernsComplete service documentation and serial-number transactions accurately and promptlySupport market installations and other service needs as assigned What You BringFive or more years of field service experience working with beverage, foodservice, or comparable commercial equipmentAdvanced troubleshooting and repair skillsThe ability to read and interpret complex wiring diagrams and technical instructionsExperience training or mentoring other techniciansStrong problem-solving, communication, and active-listening skillsA customer-focused approach built on honesty, integrity, and professionalismThe ability to handle sensitive customer concerns effectivelyA valid driver's license and clean driving recordA valid DOT medical card, if required for the routeThe ability to use smartphone technology for work purposesWillingness to travel within the assigned market and occasionally within the regionPhysical RequirementsThis position requires the ability to:Sit, stand, and bend for extended periodsLift and carry up to 50 poundsPush or pull up to 100 poundsClimb step ladders Why This Opportunity Stands OutYou will remain close to the equipment, customers, and technical work you enjoy while gaining meaningful experience in mentoring, field coordination, and service leadership. Ronnoco Beverage Solutions is looking for an experienced Senior Field Service Technician who is ready to combine hands-on technical work with mentoring, customer service, and field leadership.