Ability to effectively present information and respond to questions from groups of managers, clients, customers, and employees; read, analyze, and interpret ship repair specifications, blue prints, general business periodicals, marine repair/shipyard professional journals, technical procedures, and government regulations; write reports, business correspondences and procedures; define problems, collect data, establish facts, and draw valid conclusions; accomplish tasks through influencing those not in the direct line of authority. Skill in operating a personal computer and various PC applications such as word processing and spreadsheets; interpreting an extensive variety of technical instructions in mathematical or diagram form; working with several abstract and concrete variables; effectively resolving conflict; providing positive customer service; using tools as required for accomplishing the work.