Role Summary: The Manager, Technical Operations will lead the provisioning, administration, operation, support, and continuous improvement of Staples' enterprise IBM i platform environment, including IBM Power server hardware, operating systems, storage, backup, disaster recovery, security, and related infrastructure technologies. This role provides both technical and people leadership for a team of senior IBM i platform engineers, with accountability for the reliability, availability, performance, and security of highly available systems that support mission-critical business applications.