p>Knowledge, Skills, and/or Abilities: • Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services • Ability to work independently and anticipate client and team needs • Effective time management and decision making skills • Diligent follow up skills • Ability to express ideas clearly in both written and oral communications • Strong Microsoft Excel and PowerPoint skills • Commanding presentation and public speaking abilities. Explain legislative guidelines including COBRA, HIPPA, ERISA, Section 125, and Health Care Reform to clients; Keep clients aware of updates on relevant • Interpret plan rules to ensure compliance with Plan Documents and Summary Plan Descriptions (SPDs) • Review the work of the Account Managers on the team and provide informal mentorship to them.