Information Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)Brockton, MAKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
IT Professional U.S. NavyIT ProfessionalQuincy, MAKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Help Desk Manager InfoPeople CorporationHelp Desk ManagerNeedham, MAThis role ensures timely resolution of support requests, maintains high service levels, and oversees the deployment, maintenance, and troubleshooting of POS hardware and software across multiple restaurant locations. Support restaurant technology including Windows workstations, network equipment, Wi-Fi, VPN connectivity, mobile devices, receipt and kitchen printers, and payment terminals.
HPL Help Desk Temp MindlanceHPL Help Desk TempBoston, MAThe specialist will guide customers through proper use of the system, help in troubleshooting and resolving issues and tracking help desk requests. The eLicensing Help Desk Specialist will be responsible for assisting customers of the HPL eLicensing platform.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIBoston, MASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianBoston, MASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
NewJunior Systems Administrator (00597) PMA ConsultantsJunior Systems Administrator (00597)Boston, MA$70,954–$83,371 / yearPMA Consultants is seeking a skilled, proactive, and client-focused Junior Systems Administrator to support Project Controls for capital programs through the administration, optimization, and continuous improvement of project management information systems. Working under the direction of the PMWeb Senior Administrator, this role plays a key part in supporting project teams by ensuring PMWeb operates efficiently and effectively across multiple projects.
Information Systems Technician U.S. NavyInformation Systems TechnicianBrockton, MAKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
NewJunior Systems Administrator (00597) PMA Consultants CareersJunior Systems Administrator (00597)Boston, MA$70,954–$83,371 / yearPMA Consultants is seeking a skilled, proactive, and client-focused Junior Systems Administrator to support Project Controls for capital programs through the administration, optimization, and continuous improvement of project management information systems. Working under the direction of the PMWeb Senior Administrator, this role plays a key part in supporting project teams by ensuring PMWeb operates efficiently and effectively across multiple projects.
Help Desk Technician (Level 1/2) BMIT LLCHelp Desk Technician (Level 1/2)Waltham, MA$58,000–$72,000 / yearYou'll resolve issues quickly, communicate clearly, and escalate intelligently - all while building relationships that keep clients confident in our service. Respond to and resolve help desk tickets via phone, email, and chat (hardware, software, networking, M365).
The Help Desk Specialist Jose MercilineThe Help Desk SpecialistBoston, Massachusetts1.Manage Help Desk requests.2.Provide frontline computer trouble shooting / problem resolution.3.Process System Access requests.4.Coordinate hardware repair.5.Install and configure desktop computers and printers.6.Perform administrative duties(ordering supplies, receiving of equipment, and performing inventories)7.An ability to prioritize and organize work effectively.8.An ability to work under pressure and tight deadlines.9.Excellent investigative and problem solving abilities.10.Assist in process and documentation improvements.11.Perform other duties as assigned. 1.Associate?s degree or 2 years of college in IT related field.2.1 year of technical experience supporting hardware and software in multi-user networked environment.3.Must be personable, have a customer-friendly attitude and have the ability to work in a team environment.4.Strong knowledge of Microsoft Office client applications5.Strong communication skills are required.6.Must be self-motivated and able to work without supervision.
NewSr. Help Desk Analyst Veolia Environnement SASr. Help Desk AnalystBoston, MA$85,000–$100,000 / yearPrimary Duties/Responsibilities: Responsible for delivering white glove IT support by promptly responding to all Service Requests and Incidents across multiple channels - including telephone, walk-ups, chats, and self-service queue - while providing a personalized, high-touch experience with a target of an 80% first-contact closure rate. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.
Remote Help Desk Specialist CareerscapeRemote Help Desk SpecialistBoston, MARemote$62,000–$88,000 / yearFull timeThis is a great opportunity for a tech-savvy problem solver who is early in their career to gain hands-on experience troubleshooting hardware, software, and network issues while working alongside experienced IT professionals in a fully remote setting. People who thrive in this role are patient, curious, and calm under pressure, enjoy explaining technical concepts in plain language, and take pride in turning a frustrated user into a satisfied one by the end of the call.
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIBoston, MA$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianBoston, MA$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
NewService Desk Technician Wolf & Company, P.C.Service Desk TechnicianBoston, Massachusetts$55,000–$65,000 / yearFull timeThe Service Desk Technician will troubleshoot hardware, software, and access issues, support end users across multiple office locations, assist with device deployments through Microsoft Intune and Autopilot, and work with a variety of enterprise technologies including Microsoft 365, Entra ID, ServiceNow, Mimecast, CrowdStrike, CyberArk, Arctic Wolf, and Microsoft Teams. Responsibilities: Utilize approved AI tools such as Microsoft Copilot and other AI-assisted technologies to improve troubleshooting, knowledge discovery, documentation, communication, and service request fulfillment while adhering to firm security and AI usage guidelines.
Assistant Registrar Curriculum and Student Information Systems Catalog University Registrar 1 Boston UniversityAssistant Registrar Curriculum and Student Information Systems Catalog University Registrar 1Boston, MARecommended Skills: Ability to maintain a high level of data entry accuracy, consistency, and attention to detail; Be a methodical business process or systems thinker and problem solver; Ability to understand and analyze data; recognize anomalies and apply updates methodically; Familiarity with data entry, data integrity, and information auditing; Excellent verbal and written communication skills, including ability to effectively communicate; with internal and external customers; Ability to compose clear documentation; Ability to work independently, multi-task, establish priorities, and perform well under pressure; Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. The Assistant Registrar's primary duties include: Providing operational support of the Curriculum process and data updates in the Student Information System's course catalog at Boston University; Managing and performing the daily Curriculum Management change and add requests; Performing ongoing quality control checks on their own work and the departmental curriculum initiators; Providing periodic re-education on process and procedures with academic departments in the schools and colleges; Communicating regularly and accurately with internal and external clients.
Tableau Systems Administrator Massachusetts Bay Transportation AuthorityTableau Systems AdministratorBoston, MAWork closely with the data stewards, data analysts, developers, and business stakeholders and other internal stakeholders to deliver functional solutions that meet the needs of the business, support complex visualizations, and ensure consistent data quality and maximize existing data resources to best meet those needs. The Tableau Systems Administrator collaborates with cross-functional teams to support data initiatives, data visualization needs, assists in deploying and maintaining Tableau dashboards, and leads efforts in monitoring, troubleshooting, instilling best practices within Tableau Server/Cloud and optimizing the overall Tableau ecosystem.
Assistant Registrar, Curriculum and Student Information Systems, Catalog University Registrar 1 Boston UniversityAssistant Registrar, Curriculum and Student Information Systems, Catalog University Registrar 1Boston, MA$65,000–$69,500Full timeAbility to maintain a high level of data entry accuracy, consistency, and attention to detail; Be a methodical business process or systems thinker and problem solver; Ability to understand and analyze data; recognize anomalies and apply updates methodically; Familiarity with data entry, data integrity, and information auditing; Excellent verbal and written communication skills, including ability to effectively communicate; with internal and external customers; Ability to compose clear documentation; Ability to work independently, multi-task, establish priorities, and perform well under pressure; Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Providing operational support of the Curriculum process and data updates in the Student Information System’s course catalog at Boston University; Managing and performing the daily Curriculum Management change and add requests; Performing ongoing quality control checks on their own work and the departmental curriculum initiators; Providing periodic re-education on process and procedures with academic departments in the schools and colleges; Communicating regularly and accurately with internal and external clients.
Service Desk Tech ManpowerService Desk TechFairhaven, MAIf you like solving problems, helping people, and staying busy - this is a great opportunity to jump in and make an impact right away. We’re looking for someone who enjoys troubleshooting, helping others, and keeping things running smoothly behind the scenes.