Medical Receptionist I Trinity HealthMedical Receptionist IChelsea, MassachusettsAssists in entering demographic data on cases new to the practice into intake database, prepares monthly-periodic reports of intake service requests/actions, and extracts and analyzes data related to impact of intake processes on patient care, customer satisfaction and related process and outcome variables. For non-English speaking patients, coordinates translation services to be provided only by qualified medical interpreters for high risk communication, including medical information, advice and patient plans from providers and clinical staff.
Contingent Medical Receptionist I Trinity HealthContingent Medical Receptionist IChelsea, MassachusettsAssists in entering demographic data on cases new to the practice into intake database, prepares monthly-periodic reports of intake service requests/actions, and extracts and analyzes data related to impact of intake processes on patient care, customer satisfaction and related process and outcome variables. For non-English speaking patients, coordinates translation services to be provided only by qualified medical interpreters for high risk communication, including medical information, advice and patient plans from providers and clinical staff.
Medical Receptionist ZAHEEN MEDICAL CENTER LLCMedical Receptionist231 Sutton Street Ste 1A, MATo be successful as a Medical Receptionist, you should have a pleasant personality, be able to handle difficult situations and work under pressure as this is also a customer service role. Answer the phone and schedule appointments or answer patient questions.
Medical Receptionist ConvenientMDMedical ReceptionistSaugus, MassachusettsWorking alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.
Patient Service Representative / Medical Receptionist Eye Care SpecialistsPatient Service Representative / Medical ReceptionistNorwood, MAKnowledge, Skills, and Abilities: Exceptional Customer Experience – Understands and anticipates customer needs, takes action to meet customer's needs, and strives to exceed their expectations. Focus on Efficiency – Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
NewClinical Research - Medical Receptionist Headlands Research IncClinical Research - Medical ReceptionistPlymouth, MAHeadlands Research - Eastern Massachusetts is seeking a full-time customer service-focused Medical Receptionist responsible for interacting with both clinic and study patients in a healthcare setting and managing administrative tasks for the clinical team. Headlands Research will never ask a candidate for personal identifiable information (date of birth, social security number, driver's license information, etc) via email or messenger tools, or for a financial deposit of any kind.
Medical Receptionist Optima DermatologyMedical ReceptionistSalem, NHWe foster a collaborative environment that is fun and hardworking and promise you will work alongside amazing colleagues you are proud to call your teammates. We are growing rapidly and looking for key team members who believe in our mission and want to make a difference in the lives of our patients.
Quality Technician OFIQuality TechnicianPhoenix, AZPosition Responsibilities • Performs production record review • Has a commitment to producing quality products • Raises any quality issues or non-conformances to supervision • Receive and release raw materials based on QC testing and document review • Conducts finished goods testing • Conducts HACCP related CCP testing • Conducts Product code verification • Collects samples from the Production lines • Verify daily/weekly sanitation • All assignments require team members to follow company policies and Good Manufacturing Practices to meet customers’ expectations and help maintain a safe and healthy work environment • Wear appropriate Personal Protective Equipment, PPE, and comply with all safety policies and requirements • Perform other duties as assigned Position Requirements • High School diploma or GED. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations.
Security Coordinator New SeasonSecurity CoordinatorMANCHESTER, NHFull timeFor over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD.
Intake Specialist/Medical Receptionist Alcanza Clinical Research LLCIntake Specialist/Medical ReceptionistMAUpdates CTMS with subject profile(demographics) and file/upload W9 form; Assign payment cards and issue stipend payments following visit completion; Coordinates / schedules transportation for volunteers; Maintain tracker of no-show volunteers until reschedule has been completed; Maintain tracker of screening volunteers without an upcoming scheduled appointment; Send weekly reports of appointment statuses to clinic staff to avoid missed appointments; Maintain a list of studies conducted at site and have general understanding of each; Submit medical records requests and track their progress; Sorting and distributing incoming mail; coordinating postage details & pick ups as needed for all outbound mail; Placing supply orders; Compiling office correspondence, filing, copying, collating, scanning as needed; Assist with preparing materials for study startup / SIVs; May assist with special projects as needed; Performs all other duties that may be requested or assigned. Provide answers, information, and conversation to the volunteers making them feel comfortable and confident in their decision to participate in a trial; Answer inbound calls and emails with a high level of customer service; Place reminder calls to confirm scheduled appointment (according to guidelines); Assist with appointment rescheduling as needed; Call volunteers who are 15 minutes or more late to arrive for their appointment; Notify appropriate staff of volunteer's arrival and ensure they promptly come to greet them; Complete visits in the CTMS with strong attention to detail to ensure the maximum revenue is captured for billing.
NewMedical Receptionist - Nashua, NH Merrimack Valley Physical TherapyMedical Receptionist - Nashua, NHNashua, NHExperience Needed: Education: High school diploma or equivalent required; associate or bachelor''s degree in healthcare administration or related field preferred. MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Medical Receptionist to join our team.
Medical receptionist Concord Foot and Ankle CenterMedical receptionistConcord, MApart time or full time medical receptionist for a busy podiatry practice. great pay, above average and bonuses .
Medical Receptionist Continuity Care Clinic Prime Healthcare Services IncMedical Receptionist Continuity Care ClinicWoonsocket, RIThe Medical Office Receptionist position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. Six (6) month''s experience in an outpatient setting as a Medical Office Receptionist/Representative preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or six (6) months experience as a phone receptionist, health information associate or equivalent.
Medical Receptionist - Continuity Care Clinic Landmark Physician Office ServicesMedical Receptionist - Continuity Care ClinicWoonsocket, Rhode IslandTemporaryResponsibilities: The Medical Office Receptionist position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. Six (6) month's experience in an outpatient setting as a Medical Office Receptionist/Representative preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or six (6) months experience as a phone receptionist, health information associate or equivalent.
NewClinical Research - Medical Receptionist Headlands ResearchClinical Research - Medical ReceptionistPlymouth, MassachusettsHeadlands Research - Eastern Massachusetts is seeking a full-time customer service-focused Medical Receptionist responsible for interacting with both clinic and study patients in a healthcare setting and managing administrative tasks for the clinical team. Headlands Research will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind.
Medical Receptionist/Medical Assistant Greater Lowell Psychiatric Associates, LLCMedical Receptionist/Medical AssistantNorth Chelmsford, MASeeking an energetic, service-oriented individual with excellent interpersonal skills, a friendly and positive attitude, and ability to multi-task in a fast-paced setting. Transcranial Magnetic Stimulation (TMS) is an alternative treatment method for patients with treatment resistant depression.
Medical Receptionist - Anticoagulation Management Services, Tewksbury Lowell General HospitalMedical Receptionist - Anticoagulation Management Services, TewksburyTewksbury, MA$17.57–$21.96 / hourIn addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment.
Medical Receptionist - Merrimack Family Medicine Lowell General HospitalMedical Receptionist - Merrimack Family MedicineTewksbury, MA$17.57–$21.96 / hourIn addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment.
Receptionist Encompass Health Rehabilitation Hospital of New EnglandReceptionistWoburn, MAOur achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing. Operating the switchboard, managing front desk reception, and providing crucial clerical support across departments, your contributions ensure effective communication and operational efficiency.
Front Desk Receptionist (Floating in Massachusetts) Boston Neurobehavioral AssociatesFront Desk Receptionist (Floating in Massachusetts)Brockton, MAFull timeLed by Mohammad Munir, MD, the team of psychiatrists, nurse practitioners, physician assistants, psychologists, therapists, neuropsychologists, and other medical professionals collaborate to provide well-rounded care individualized for each patient. The practice regularly cares for patients who are dealing with depression, bipolar, anxiety, insomnia, attention-deficit hyperactivity disorder (ADHD), and OCD, among other conditions.
NewVeterinary Receptionist (Care Coordinator) - Woburn Animal Hospital PetVet Care CentersVeterinary Receptionist (Care Coordinator) - Woburn Animal HospitalWoburn, MA$20–$24 / hourClassification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. Race Please select Decline To Self Identify Two or More Races Native Hawaiian or Other Pacific Islander White Hispanic or Latino Black or African American Asian American Indian or Alaskan Native Gender Please select Decline To Self Identify Female Male.
Administrative Assistant / Receptionist Bank of New EnglandAdministrative Assistant / ReceptionistSalem, New HampshireFull timeNow Hiring: Administrative Assistant / Receptionist Full-Time | Onsite Location: Salem, NH Industry: Banking & Financial Services Join a Community-Focused Financial Institution Bank of New England is committed to delivering personalized banking solutions while building lasting relationships with individuals, businesses, and communities throughout Southern New Hampshire. We’re currently looking for a professional, organized, and customer-focused Administrative Assistant / Receptionist to support daily office operations and provide administrative assistance to executive leadership.
Veterinary Receptionist National Veterinary AssociatesVeterinary ReceptionistCanton, MA$18–$20 / hourCompletes client check-ins and check-outs, preparing all required forms such as in-house patient and client forms, health certificates, euthanasia forms, vaccination certificates, handouts, rabies tags and certificates, consent and release forms, pre-surgery instruction sheets, etc. Follows established policy and procedures in scheduling clients for prompt treatment of ill and/or injured patients, as well as proper scheduling of patients in need of vaccinations, rechecks, surgeries, in hospital procedures, and other services that require the doctors and technicians' time.
Receptionist Lahey Hospital and Medical CenterReceptionistGloucester, MA$20–$28.14 / hourActual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Skills and Knowledge: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask.
Receptionist - Front Office Coordinator Medi-WeightlossReceptionist - Front Office CoordinatorNorth Andover, MassachusettsAs a Front Office Coordinator working under the direct supervision of the Office Manager, you will: • Utilize a multi-line phone system to answer and route incoming calls efficiently, including scheduling of patients, and filing medical records. If you are passionate about fostering a healthy lifestyle, improving the quality of life, and seeking a fulfilling career with work-life balance, apply now for the Front Office Coordinator position at Medi-Weightloss.
Part Time Veterinary Receptionist (Care Coordinator) - Weekend Only Shifts - Animal Medical Center of New England PetVet Care CentersPart Time Veterinary Receptionist (Care Coordinator) - Weekend Only Shifts - Animal Medical Center of New EnglandNashua, NHAnimal Medical Center of New England in Nashua, New Hampshire, is a premier emergency and specialty hospital providing advanced care across multiple disciplines, supported by a highly skilled and collaborative team. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals , including 1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Full-time Veterinary Receptionist (Care Coordinator) - Day Shift - Animal Medical Center of New England PetVet Care CentersFull-time Veterinary Receptionist (Care Coordinator) - Day Shift - Animal Medical Center of New EnglandNashua, NHAnimal Medical Center of New England in Nashua, New Hampshire, is a premier emergency and specialty hospital providing advanced care across multiple disciplines, supported by a highly skilled and collaborative team. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals , including 1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Dental Office Receptionist Westford Smiles Dental CenterDental Office ReceptionistWestford, MAOur patients love us for our compassionate team and state-of-the-art facilities, while our employees appreciate a supportive work environment and opportunities for professional growth. Westford Smiles Dental Center has been serving the Westford, MA community for two decades, providing exceptional dental care with a personal touch.
NewReceptionist Hunt CommunityReceptionistNashua, New HampshireSilverstone Living is a non-profit organization supporting Hunt Community, The Huntington at Nashua, At Home by Hunt and Webster at Rye. Experience with computers systems: electronic mail and word processing including creating tables, sorting lists, and electronic filing.
Receptionist - Leader Bank Pavilion Live Nation WorldwideReceptionist - Leader Bank PavilionBoston, MassachusettsLive Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Front Desk Receptionist EisnerAmper HR Advisory ServicesFront Desk ReceptionistDanvers, MA$23–$28Reporting to the Nurse Manager, this position is responsible for delivering exceptional customer service while managing patient scheduling, communications, and administrative functions to support the efficient daily operations of the practice. About the Company: Complete Primary Care is a concierge primary care practice dedicated to providing high-quality, compassionate healthcare.
Veterinary Receptionist Veterinary Practice Partners LLCVeterinary ReceptionistLittleton, MA$18–$21 / hourOur services and facilities are designed to assist in routine preventive care for young, healthy pets; early detection and treatment of disease as your pet ages; and complete medical, dental, and surgical care as necessary during his or her lifetime. Key Responsibilities: Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
Receptionist - Part-Time 7Am-3Pm Every Other Weekend North Hill Retirement CommunityReceptionist - Part-Time 7Am-3Pm Every Other WeekendNeedham, MassachusettsAttends and participates in in-service educational classes, memory care training, Healthcare Academy and staff meetings as directed. North Hill embraces diversity and believes that our community is enriched when people from varied cultures, backgrounds and attitudes come together in shared interests.
Receptionist - Part-Time 3Pm-11Pm Every Other Weekend North Hill Retirement CommunityReceptionist - Part-Time 3Pm-11Pm Every Other WeekendNeedham, MassachusettsAttends and participates in in-service educational classes, memory care training, Healthcare Academy and staff meetings as directed. North Hill embraces diversity and believes that our community is enriched when people from varied cultures, backgrounds and attitudes come together in shared interests.
Receptionist - Full-Time 40 Hours North Hill Retirement CommunityReceptionist - Full-Time 40 HoursNeedham, MassachusettsRECEPTIONIST - FULL-TIME 40 HOURS Position Summary For over 40 years, North Hill, a not-for-profit senior living community located in Needham, Massachusetts, has provided vibrant living opportunities to people 65+ by offering a host of hospitality, wellness and health care services. Greets all Residents, Team Members, and guests in a professional manner and directs to the appropriate location, serving as the initial contact and resource for the community.
Receptionist, Per Diem Brigham and Women's HospitalReceptionist, Per DiemMA$17.71–$24.28 / hourPhysical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%). The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
NewSecurity Officer Lobby Receptionist Allied UniversalSecurity Officer Lobby ReceptionistBoston, MAJoin Allied Universal at a professional healthcare location as a Front Desk Officer, where you will greet visitors, manage access, monitor activity, and support security-related operations through strong communication and customer service. Support healthcare location operations by maintaining accurate logs, answering phones, providing directions, and reporting security-related concerns, maintenance issues, and/or policy violations to the appropriate personnel.
Receptionist FRANK J DIMAURO DMD PCReceptionistMiddleton, MAYou will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the needs of customers throughout their office visits. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Front Desk Receptionist Benchmark Senior LivingFront Desk ReceptionistPlymouth, MAAs the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
Receptionist - Part Time - Memory Care Assisted Living Benchmark Senior LivingReceptionist - Part Time - Memory Care Assisted LivingMA$17.50–$18.75 / hourAs the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
Receptionist - Part Time, Sunday 3pm-11pm Benchmark Senior LivingReceptionist - Part Time, Sunday 3pm-11pmNewton, MA$16–$17.25 / hourAs the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
NewReceptionist Part - Time Evenings Benchmark Senior LivingReceptionist Part - Time EveningsActon, MA$16–$17.25 / hourAs the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
Receptionist Morgan & Morgan, P.A.ReceptionistBoston, MAThis employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights.
Receptionist Full Time Benchmark Senior LivingReceptionist Full TimeActon, MAAs the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
Receptionist Jones Lang LaSalle IncReceptionistBoston, MAYou'll manage visitor registration, coordinate meeting room logistics, provide office support services, and collaborate closely with facilities management, technology, and building services teams to create seamless experiences. What your day-to-day will look like: Enthusiastically welcome all visitors to the client site, walking them through the registration process, keeping them updated about their host's arrival, and ensuring their needs are met throughout their visit.
Receptionist Benchmark Senior LivingReceptionistMarlborough, MA$18–$20 / hourAs the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.).
NewVeterinary Receptionist PT Southern Veterinary Partners LLCVeterinary Receptionist PTWellesley, MAacceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. Known as RVA, the area is celebrated for its thriving food scene, expansive riverfront parks along the James River, and easy access to both mountain trails and coastal destinations.
Veterinary Urgent Care Receptionist Part-Time Southern Veterinary Partners LLCVeterinary Urgent Care Receptionist Part-TimeDedham, MAacceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. For all teammates, we have robust programs in place to help you achieve your career goals, whether that means expanding your clinical knowledge in urgent medicine, becoming a credentialed technician, or advancing into a leadership role.
Veterinary Receptionist Burlington, MA VetCor Group Holdings CorpVeterinary Receptionist Burlington, MABurlington, MA$17–$21 / hourWe are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential. Burlington Veterinary Hospital is a small animal practice located in Burlington, Massachusetts, known for our exceptional client service, high-quality medicine, and supportive team culture.
Intake Specialist/Medical Receptionist Alcanza Clinical ResearchIntake Specialist/Medical ReceptionistRoslindale, MassachusettsUpdates CTMS with subject profile(demographics) and file/upload W9 form; Assign payment cards and issue stipend payments following visit completion; Coordinates / schedules transportation for volunteers; Maintain tracker of no-show volunteers until reschedule has been completed; Maintain tracker of screening volunteers without an upcoming scheduled appointment; Send weekly reports of appointment statuses to clinic staff to avoid missed appointments; Maintain a list of studies conducted at site and have general understanding of each; Submit medical records requests and track their progress; Sorting and distributing incoming mail; coordinating postage details & pick ups as needed for all outbound mail; Placing supply orders; Compiling office correspondence, filing, copying, collating, scanning as needed; Assist with preparing materials for study startup / SIVs; May assist with special projects as needed; Performs all other duties that may be requested or assigned. Provide answers, information, and conversation to the volunteers making them feel comfortable and confident in their decision to participate in a trial; Answer inbound calls and emails with a high level of customer service; Place reminder calls to confirm scheduled appointment (according to guidelines); Assist with appointment rescheduling as needed; Call volunteers who are 15 minutes or more late to arrive for their appointment; Notify appropriate staff of volunteer’s arrival and ensure they promptly come to greet them; Complete visits in the CTMS with strong attention to detail to ensure the maximum revenue is captured for billing.