Essential duties include: Answer and respond to incoming telephone calls promptly and in a pleasant, courteous and clear manner; Direct calls to the appropriate party Represent the hospital and deliver high quality customer service to visitors in the lobby Provide and collect registration paperwork and conduct quality checks every 15 minutes for all potential patients Prepare families for visitation including tagging belongings, verifying identification, screening visitors for contraband, etc. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.