Ability to communicate clearly and concisely, orally and in writing using correct grammar, spelling, and punctuation; maintain documents; comprehend, interpret, and explain rules and regulations; take initiative; work within a team; deal with people in a manner which shows sensitivity, tact and professionalism. Required Knowledge, Skills, and Abilities: Knowledge of secretarial and office practices and procedures; business English usage, spelling, grammar, and punctuation; organization, procedures, and operating details of the City; City government organization, functions, policies, principles, rules, and regulations.