Medical Receptionist I Trinity HealthMedical Receptionist IChelsea, MassachusettsAssists in entering demographic data on cases new to the practice into intake database, prepares monthly-periodic reports of intake service requests/actions, and extracts and analyzes data related to impact of intake processes on patient care, customer satisfaction and related process and outcome variables. For non-English speaking patients, coordinates translation services to be provided only by qualified medical interpreters for high risk communication, including medical information, advice and patient plans from providers and clinical staff.
Contingent Medical Receptionist I Trinity HealthContingent Medical Receptionist IChelsea, MassachusettsAssists in entering demographic data on cases new to the practice into intake database, prepares monthly-periodic reports of intake service requests/actions, and extracts and analyzes data related to impact of intake processes on patient care, customer satisfaction and related process and outcome variables. For non-English speaking patients, coordinates translation services to be provided only by qualified medical interpreters for high risk communication, including medical information, advice and patient plans from providers and clinical staff.
Medical Receptionist ConvenientMDMedical ReceptionistBellingham, MassachusettsWorking alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.
Patient Service Representative / Medical Receptionist Eye Care SpecialistsPatient Service Representative / Medical ReceptionistNorwood, MAKnowledge, Skills, and Abilities: Exceptional Customer Experience – Understands and anticipates customer needs, takes action to meet customer's needs, and strives to exceed their expectations. Focus on Efficiency – Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Medical Receptionist IR CentersMedical ReceptionistPlymouth, MassachusettsAs a Medical Receptionist / Surgical Scheduler at GBU , you’ll play a key role in welcoming patients, checking them in for their appointments, and managing referral calls. Strong verbal and written communication skills, with the ability to effectively interact with patients and clinicians regarding scheduling.
NewMedical Receptionist - w/hiring incentive Northeast Health ServicesMedical Receptionist - w/hiring incentiveWoburn, MA$18–$20 / hourFull timeAs a Patient Care and Site Coordinator (Front Office Medical Receptionist) you will be the bright first face our clients see as they begin their mental health journey, setting the stage for a positive and welcoming experience. As the heart of our clinics, your role as a motivated administrative professional is key to our mission, offering you the opportunity to make a significant impact from the moment our clients walk through the door.
NewMedical Receptionist - PCSC Northeast Health ServicesMedical Receptionist - PCSCBoston, MA$18–$20 / hourFull timeAs a Patient Care and Site Coordinator (Front Office Medical Receptionist) you will be the bright first face our clients see as they begin their mental health journey, setting the stage for a positive and welcoming experience. As the heart of our clinics, your role as a motivated administrative professional is key to our mission, offering you the opportunity to make a significant impact from the moment our clients walk through the door.
Intake Specialist/Medical Receptionist Alcanza Clinical Research LLCIntake Specialist/Medical ReceptionistMAUpdates CTMS with subject profile(demographics) and file/upload W9 form; Assign payment cards and issue stipend payments following visit completion; Coordinates / schedules transportation for volunteers; Maintain tracker of no-show volunteers until reschedule has been completed; Maintain tracker of screening volunteers without an upcoming scheduled appointment; Send weekly reports of appointment statuses to clinic staff to avoid missed appointments; Maintain a list of studies conducted at site and have general understanding of each; Submit medical records requests and track their progress; Sorting and distributing incoming mail; coordinating postage details & pick ups as needed for all outbound mail; Placing supply orders; Compiling office correspondence, filing, copying, collating, scanning as needed; Assist with preparing materials for study startup / SIVs; May assist with special projects as needed; Performs all other duties that may be requested or assigned. Provide answers, information, and conversation to the volunteers making them feel comfortable and confident in their decision to participate in a trial; Answer inbound calls and emails with a high level of customer service; Place reminder calls to confirm scheduled appointment (according to guidelines); Assist with appointment rescheduling as needed; Call volunteers who are 15 minutes or more late to arrive for their appointment; Notify appropriate staff of volunteer's arrival and ensure they promptly come to greet them; Complete visits in the CTMS with strong attention to detail to ensure the maximum revenue is captured for billing.
NewCare Coordinator (Medical Receptionist/PSR) Pappas PT LLCCare Coordinator (Medical Receptionist/PSR)East Providence, Rhode IslandFull timeAnswering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment. Verifying insurance coverage , processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
Medical Receptionist Headlands Research IncMedical ReceptionistPlymouth, MAHeadlands Research - Eastern Massachusetts is seeking a full-time customer service-focused medical receptionist responsible for interacting with both clinic and study patients in a healthcare setting and managing administrative tasks for the clinical team. Headlands Research will never ask a candidate for personal identifiable information (date of birth, social security number, driver's license information, etc) via email or messenger tools, or for a financial deposit of any kind.
Care Coordinator (Medical Receptionist/PSR) Confluent Health LLCCare Coordinator (Medical Receptionist/PSR)North Providence, RI$18–$18.50 / hourYou'll Achieve Success By: Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service. Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Medical receptionist Concord Foot and Ankle CenterMedical receptionistConcord, MApart time or full time medical receptionist for a busy podiatry practice. great pay, above average and bonuses .
NewMedical Receptionist - Continuity Care Clinic Landmark Physician Office ServicesMedical Receptionist - Continuity Care ClinicWoonsocket, Rhode IslandTemporaryResponsibilities: The Medical Office Receptionist position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. Six (6) month's experience in an outpatient setting as a Medical Office Receptionist/Representative preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or six (6) months experience as a phone receptionist, health information associate or equivalent.
Medical Receptionist Headlands ResearchMedical ReceptionistPlymouth, MassachusettsHeadlands Research - Eastern Massachusetts is seeking a full-time customer service-focused medical receptionist responsible for interacting with both clinic and study patients in a healthcare setting and managing administrative tasks for the clinical team. Headlands Research will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind.
Medical Receptionist/Medical Assistant Greater Lowell Psychiatric Associates, LLCMedical Receptionist/Medical AssistantNorth Chelmsford, MASeeking an energetic, service-oriented individual with excellent interpersonal skills, a friendly and positive attitude, and ability to multi-task in a fast-paced setting. Transcranial Magnetic Stimulation (TMS) is an alternative treatment method for patients with treatment resistant depression.
Receptionist Encompass Health Rehabilitation Hospital of New EnglandReceptionistWoburn, MAOur achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing. Operating the switchboard, managing front desk reception, and providing crucial clerical support across departments, your contributions ensure effective communication and operational efficiency.
Medical Receptionist - Anticoagulation Management Services, Tewksbury Lowell General HospitalMedical Receptionist - Anticoagulation Management Services, TewksburyTewksbury, MA$17.57–$21.96 / hourIn addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment.
Medical Receptionist - Merrimack Family Medicine Lowell General HospitalMedical Receptionist - Merrimack Family MedicineTewksbury, MA$17.57–$21.96 / hourIn addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment.
Front Desk Receptionist (Floating in Massachusetts) Boston Neurobehavioral AssociatesFront Desk Receptionist (Floating in Massachusetts)Brockton, MassachusettsLed by Mohammad Munir, MD, the team of psychiatrists, nurse practitioners, physician assistants, psychologists, therapists, neuropsychologists, and other medical professionals collaborate to provide well-rounded care individualized for each patient. The practice regularly cares for patients who are dealing with depression, bipolar, anxiety, insomnia, attention-deficit hyperactivity disorder (ADHD), and OCD, among other conditions.
Receptionist Bayside Endoscopy CenterReceptionistProvidence, RIFull timeResponsible for performing daily tasks such as sorting mail, answering phone and routing incoming calls, filing, copying, data entry, and other similar duties, using a computer terminal. GENERAL SUMMARY OF DUTIES: Provides support to administrative office staff assuring a smooth departmental workflow.
Receptionist Lahey Hospital and Medical CenterReceptionistGloucester, MA$20–$28.14 / hourActual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Skills and Knowledge: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask.
NewReceptionist - Part-Time 7Am-3Pm Every Other Weekend North Hill Retirement CommunityReceptionist - Part-Time 7Am-3Pm Every Other WeekendNeedham, MassachusettsAttends and participates in in-service educational classes, memory care training, Healthcare Academy and staff meetings as directed. North Hill embraces diversity and believes that our community is enriched when people from varied cultures, backgrounds and attitudes come together in shared interests.
Veterinary Receptionist Veterinary Practice Partners LLCVeterinary ReceptionistLittleton, MA$18–$21 / hourOur services and facilities are designed to assist in routine preventive care for young, healthy pets; early detection and treatment of disease as your pet ages; and complete medical, dental, and surgical care as necessary during his or her lifetime. Key Responsibilities: Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
Receptionist - Full-Time 40 Hours North Hill Retirement CommunityReceptionist - Full-Time 40 HoursNeedham, MassachusettsRECEPTIONIST - FULL-TIME 40 HOURS Position Summary For over 40 years, North Hill, a not-for-profit senior living community located in Needham, Massachusetts, has provided vibrant living opportunities to people 65+ by offering a host of hospitality, wellness and health care services. Greets all Residents, Team Members, and guests in a professional manner and directs to the appropriate location, serving as the initial contact and resource for the community.
NewReceptionist - Part-Time 3Pm-11Pm Every Other Weekend North Hill Retirement CommunityReceptionist - Part-Time 3Pm-11Pm Every Other WeekendNeedham, MassachusettsAttends and participates in in-service educational classes, memory care training, Healthcare Academy and staff meetings as directed. North Hill embraces diversity and believes that our community is enriched when people from varied cultures, backgrounds and attitudes come together in shared interests.
Receptionist FRANK J DIMAURO DMD PCReceptionistMiddleton, MAYou will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the needs of customers throughout their office visits. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Front Desk Receptionist Benchmark Senior LivingFront Desk ReceptionistPlymouth, MAAs the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
Receptionist - Part Time - Memory Care Assisted Living Benchmark Senior LivingReceptionist - Part Time - Memory Care Assisted LivingMA$17.50–$18.75 / hourAs the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
Receptionist Benchmark Senior LivingReceptionistDanvers, MAAs the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.).
Receptionist Jones Lang LaSalle IncReceptionistBoston, MAYou'll manage visitor registration, coordinate meeting room logistics, provide office support services, and collaborate closely with facilities management, technology, and building services teams to create seamless experiences. What your day-to-day will look like: Enthusiastically welcome all visitors to the client site, walking them through the registration process, keeping them updated about their host's arrival, and ensuring their needs are met throughout their visit.
Receptionist - Part Time, Sunday 3pm-11pm Benchmark Senior LivingReceptionist - Part Time, Sunday 3pm-11pmNewton, MA$16–$17.25 / hourAs the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
Receptionist Morgan & Morgan, P.A.ReceptionistBoston, MAThis employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights.
Intake Specialist/Medical Receptionist Alcanza Clinical ResearchIntake Specialist/Medical ReceptionistRoslindale, MassachusettsUpdates CTMS with subject profile(demographics) and file/upload W9 form; Assign payment cards and issue stipend payments following visit completion; Coordinates / schedules transportation for volunteers; Maintain tracker of no-show volunteers until reschedule has been completed; Maintain tracker of screening volunteers without an upcoming scheduled appointment; Send weekly reports of appointment statuses to clinic staff to avoid missed appointments; Maintain a list of studies conducted at site and have general understanding of each; Submit medical records requests and track their progress; Sorting and distributing incoming mail; coordinating postage details & pick ups as needed for all outbound mail; Placing supply orders; Compiling office correspondence, filing, copying, collating, scanning as needed; Assist with preparing materials for study startup / SIVs; May assist with special projects as needed; Performs all other duties that may be requested or assigned. Provide answers, information, and conversation to the volunteers making them feel comfortable and confident in their decision to participate in a trial; Answer inbound calls and emails with a high level of customer service; Place reminder calls to confirm scheduled appointment (according to guidelines); Assist with appointment rescheduling as needed; Call volunteers who are 15 minutes or more late to arrive for their appointment; Notify appropriate staff of volunteer’s arrival and ensure they promptly come to greet them; Complete visits in the CTMS with strong attention to detail to ensure the maximum revenue is captured for billing.
NewVeterinary Receptionist Burlington, MA VetCor Group Holdings CorpVeterinary Receptionist Burlington, MABurlington, MA$17–$21 / hourWe are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential. Burlington Veterinary Hospital is a small animal practice located in Burlington, Massachusetts, known for our exceptional client service, high-quality medicine, and supportive team culture.
Dental Office Receptionist Westford Smiles Dental CenterDental Office ReceptionistWestford, MAOur patients love us for our compassionate team and state-of-the-art facilities, while our employees appreciate a supportive work environment and opportunities for professional growth. Westford Smiles Dental Center has been serving the Westford, MA community for two decades, providing exceptional dental care with a personal touch.
Receptionist - Leader Bank Pavilion Live Nation WorldwideReceptionist - Leader Bank PavilionBoston, MassachusettsLive Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Veterinary Receptionist PT Southern Veterinary Partners LLCVeterinary Receptionist PTWellesley, MAacceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. Known as RVA, the area is celebrated for its thriving food scene, expansive riverfront parks along the James River, and easy access to both mountain trails and coastal destinations.
Veterinary Urgent Care Receptionist Part-Time Southern Veterinary Partners LLCVeterinary Urgent Care Receptionist Part-TimeDedham, MAacceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. For all teammates, we have robust programs in place to help you achieve your career goals, whether that means expanding your clinical knowledge in urgent medicine, becoming a credentialed technician, or advancing into a leadership role.
Receptionist Roth Staffing CompaniesReceptionistBoston, Massachusetts$27–$29 / hourThe Receptionist plays a pivotal role in supporting the day-to-day operations of Servier and ensures efficiency and productivity in a collaborative team environment. Reporting to the Director, Office Management this position will be responsible for a wide range of administrative tasks, contributing to the success of our team and overall company goals.
NewLIHEAP Eligibility Technician/Receptionist EAST BAY COMMUNITY ACTION PROGRAMLIHEAP Eligibility Technician/ReceptionistEast Providence, RIAs a LIHEAP Eligibility Technician / Receptionist, you'll be a vital first point of contact-helping individuals access critical energy assistance services while keeping daily operations running smoothly. You'll work closely with internal programs and community partners to deliver meaningful, timely support to individuals and families from diverse backgrounds.
Receptionist (North Reading) SPS-North AmericaReceptionist (North Reading)Boston, MassachusettsIn North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. In North America, our services include office services such as reception/lobby concierge, mail center, and conference room management in addition to document processing services utilizing leading edge technologies.
Veterinary Receptionist Middlesex Veterinary CenterVeterinary ReceptionistLittleton, MassachusettsOur services and facilities are designed to assist in routine preventive care for young, healthy pets; early detection and treatment of disease as your pet ages; and complete medical, dental, and surgical care as necessary during his or her lifetime. Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
Receptionist Security Officer | Part Time | $21/hr Securitas Security Services USA IncReceptionist Security Officer | Part Time | $21/hrNorton, MASecuritas is a global leader in advanced, sustainable security solutions, operating in 47 countries with 355,000 employees and more than 150,000 clients worldwide. Receptionist Officers frequently serve as the first point of contact, providing information and exceptional customer service to employees, guests, and vendors.
NewReceptionist - Per Diem-6 Sturdy Memorial HospitalReceptionist - Per Diem-6Attleboro, MA$17.64–$26.58 / hourA successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. Ability to work effectively with the internal and external customers while maintaining a composed, professional demeanor as the hospital/department's initial representative.
NewReceptionist - Per Diem-4 Sturdy Memorial HospitalReceptionist - Per Diem-4Plainville, MA$17.64–$26.58 / hourA successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. Ability to work effectively with the internal and external customers while maintaining a composed, professional demeanor as the hospital/department's initial representative.
NewFront Desk Receptionist EisnerAmper HR Advisory ServicesFront Desk ReceptionistDanvers, MA$23–$28Reporting to the Nurse Manager, this position is responsible for delivering exceptional customer service while managing patient scheduling, communications, and administrative functions to support the efficient daily operations of the practice. About the Company: Complete Primary Care is a concierge primary care practice dedicated to providing high-quality, compassionate healthcare.
Receptionist, Per Diem Brigham and Women's HospitalReceptionist, Per DiemMA$17.71–$24.28 / hourPhysical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%). The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
NewReceptionist - Mercedes of Sudbury Asbury Automotive Group IncReceptionist - Mercedes of SudburySudbury, MA$18–$22 / hourAt Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect.
NewPart-Time Security: Receptionist Officer Securitas Security Services USA IncPart-Time Security: Receptionist OfficerWaltham, MAThe Receptionist Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control, and patrolling a variety of locations. Some responsibilities of a receptionist officer include: Surveillance: Monitor security cameras and patrol assigned premises to detect any suspicious activity, unauthorized access, or safety hazards.
Receptionist - Kia Burlington Asbury Automotive Group IncReceptionist - Kia BurlingtonBurlington, MA$16–$18 / hourAt Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years and experience within the industry, education, etc.