Completes the patient check-in process; obtains and accurately loads demographic and insurance information and verifies accuracy at each visit, provides necessary forms to patients for completion and signature, reviews, and verifies the forms for accuracy, arrives patient in both the practice management and electronic medical record systems, and monitors patient waiting times in the lobby. The ideal candidate will excel in customer service, warmly welcoming patients and guests, managing check-ins efficiently, handling phone inquiries promptly, coordinating appointments, managing physician referrals, maintaining office relationships, and overseeing appointment reminders.