Ability to: interpret variety of instructions in written, oral, picture, or schedule form; deal with variables and determine specific action; apply management principles to solve agency problems; define problems, collect data, establish facts, and draw valid conclusions; understand most difficult classes of concepts; exercise independent judgment and discretion; understand, interpret, and apply laws, rules, or regulations to specific situations; select most qualified applicant according to specifications for referral; determine material and equipment needs; add, subtract, multiply, and divide whole numbers; complete routine forms; prepare routine correspondence; prepare maps, charts, graphs, or plans; compile and prepare reports; write and edit documents for publication; respond to routine inquiries from public and officials; prepare and deliver speeches and presentations; conduct effective interviews; communicate effectively; train or instruct others; understand a variety of written and/or verbal communications; maintain records according to established procedures; work alone on most tasks; cooperate with coworkers on group projects; answer routine telephone inquiries; handle sensitive inquiries from and contacts with officials and general public; develop and maintain effective working relationships; resolve complaints; work all types of hours. ESSENTIAL FUNCTIONS OF THE POSITION: For purposes of 42 USC 12101: 45%(1) Supervises assigned professional staff and provides guidance; schedules and assigns tasks; interviews job applicants; recommends hiring of job applicants; recommends discipline; recommends and adjusts pay assignments; evaluates performance; receives grievances or employee complaints; approves timesheets and recommends approval of leave requests; has access to employees personnel files; attends meetings in which policy questions are reviewed or discussed; develops policies/procedures and facility rules; recommends policy changes; reviews and analyzes effectiveness of department services and makes necessary improvements; directs daily operations of the department.