WORK AT HOME, OH15 days ago
Job Description Summary: The Senior IT Engineer reports to the Program Advisor within a technology specialty area and works in collaboration with infrastructure architects, engineers, Enterprise Architects, application teams, operations teams, and vendor partners to support the engineering, implementation, optimization, and lifecycle management of enterprise infrastructure platforms. Works with internal customers and 3rd party vendors to communicate, coordinate, manage expectations, approve, and assist with operational processes such as crisis management, support escalation, change management, release management, capacity management, and other ITIL processes.