South Bend, IN16 days ago
Prior restaurant hospitality experience, • Attention to Detail: Proven ability accomplish a task with concern for accuracy in all the areas involved, monitoring, and checking work or information and plans, organizing time and resources efficiently, and following up with others to ensure commitments have been fulfilled, • Beverage Service Aptitude: advanced knowledge of wide variety of craft cocktails, spirits, and wine, with the ability to apply such knowledge to craft a cocktail; present, open and pour wine; and guide a guest in the decision making process based on a guest’s likes, dislikes and price point while applying upselling techniques, as well as familiarity with responsible serving requirements, point-of-sale systems, tracking of inventory and ordering to maintain a fully stocked bar and wine reserves. The ability to deliver information in person, in writing, and in a digital world, • Customer Focus: Proven ability to gain insight into customer needs, identifying opportunities that benefit the customer, building and delivering solutions to meet customer expectations and establishing and maintaining loyal customer relationships, • Problem Solver: Proven ability to solve problems by analyzing situations and apply critical thinking in order to resolve problems and decide on courses of action and implement the solutions developed in order to overcome problems and constraints, • Must successfully complete restaurant training program.