Specifically, the manager will: Implement a case management model that ensures consistent, individualized outreach to alumni throughout the academic year; Conduct regular one-on-one check-ins (virtual and in-person) to assess academic, financial, and social-emotional needs; Connect alumni to critical resources, including academic advising, financial aid support, mental health services, and campus-based supports; Manage and deploy financial supports (e.g., persistence funds, textbook scholarships) strategically to remove barriers to college retention; Provide targeted support at key transition points (e.g., first-year persistence, transfer support, re-enrollment for stop-outs); Partner with the Associate Director of College and Career Pathways to refer and support alumni who transition out of college into alternative pathways. The manager will: Collect, analyze, and interpret alumni data (college enrollment, persistence, and completion) to inform program design and resource allocation; Maintain accurate, real-time alumni records within designated platforms (e.g., Beyond 12 or similar systems), ensuring consistent documentation of all alumni interactions; Develop and manage dashboards and reports that track key performance indicators, including persistence and completion rates; Establish systems for early identification of alumni at risk of stopping out and coordinate timely interventions; Use data to segment alumni populations and tailor supports based on need (e.g., first-year college students, near-completers).