Incentive Manager - Retail, Business Banking & Contact Center M&T Bank CorpIncentive Manager - Retail, Business Banking & Contact CenterBuffalo, NY$107,500–$179,100 / yearEducation and Experience Required: Bachelor's degree in a communications or business field, plus 3 years' relevant experience, OR in lieu of a degree, A combined 7 years' higher education and/or work experience, with a minimum of 3 years' relevant experience. Scope of Responsibilities: The position requires substantial interaction with both internal and external contacts in order to obtain pertinent information.
Lead Pricing Analyst (Retail Banking Deposit Products: Pricing Strategy, Profitability, and Growth) - Hybrid M&T Bank CorpLead Pricing Analyst (Retail Banking Deposit Products: Pricing Strategy, Profitability, and Growth) - HybridBuffalo, NY$74,600–$124,400 / yearOverview: Pricing Analysts sit at the center of consumer deposit pricing strategy, responsible for helping shape how checking, savings, and CD products are priced and forecasted across regions and customer segments. Success in this role requires the ability to translate complex data into clear insights, build structured decision frameworks, and tell a compelling story that supports strategic trade‑offs.
Relationship Banking Representative Community Bank, N.A.Relationship Banking RepresentativeBuffalo, NYThe Relationship Banking Representative serves as a frontline ambassador of the bank and plays a critical role in delivering a consistent, customer-centric, end-to-end banking experience. Open new accounts, close accounts, initiate wire transfers, and support service requests while educating customers on features, benefits, and tools.
Relationship Banking Representative Community Financial System, Inc.Relationship Banking RepresentativeBuffalo, New YorkFull timeResponsibilities: The Relationship Banking Representative serves as a frontline ambassador of the bank and plays a critical role in delivering a consistent, customer-centric, end-to-end banking experience. Open new accounts, close accounts, initiate wire transfers, and support service requests while educating customers on features, benefits, and tools.
Digital Banking Systems Analyst Five Star BankDigital Banking Systems AnalystBuffalo, NYImplementation and Configuration Support: Assist with intake and triage of digital banking requests, assess priority and complexity, route work appropriately, communicate expectations in alignment with established SLAs, and work with architects, developers, IT teams, vendors, and operational partners to support smooth system deployment. This role ensures platform stability, compliance, reliable performance, and continuous improvement by providing system support, monitoring integrations, executing structured testing, collaborating with cross functional teams, assisting with new feature implementation, and maintaining accurate documentation.
Internal Audit Manager - Consumer & Business Banking Technology and Operations M&T Bank CorpInternal Audit Manager - Consumer & Business Banking Technology and OperationsBuffalo, NY$107,500–$179,100 / yearLead a team of auditors in the identification, assessment, and testing of key business, operational, regulatory, and technology risks impacting assigned domains, including evaluation of the adequacy and effectiveness of business controls and supporting IT general controls (ITGCs) related to Consumer and Business Banking processes, financial reporting, credit risk management, regulatory compliance, and operational resilience. Demonstrate deep working knowledge of regulatory guidance and examination expectations across assigned Consumer and Business Banking domains, including Retail and Mortgage (e.g., consumer protection and fair lending requirements, UDAAP/UDAP, TILA, HMDA, and mortgage servicing expectations, as applicable), and provide oversight of operational, compliance, and technology audit procedures supporting those areas.
NewBanking Services Department Manager (Director, Enterprise Payment Operations) M&T Bank CorpBanking Services Department Manager (Director, Enterprise Payment Operations)Amherst, NY$154,700–$257,900 / yearEducation and Experience Preferred: Deep knowledge of: ACH, wire, real-time payments, & digital assets, payment lifecycle, settlement, and exception handling and regulatory and compliance requirements related to payments. This role ensures the safe, efficient, and compliant execution of payment operations across multiple rails, including ACH, wire transfers, real-time payments, Zelle and digital assets.
Personal Banker KeyCorpPersonal BankerLockport, NY$20.67–$31.25 / hourConsumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Developing strong partnerships with branch teammates and line of business partners - focusing on client acquisition and deepening the relationship of current clients; effectively managing internal and external centers of influence.
Senior Relationship Banker M&T Bank CorpSenior Relationship BankerBuffalo, NY$22.61–$37.67 / hourPlay key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre-call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP)). May be required to solicit new business banking relationships through outbound prospecting calling activities and develop new banking relationships through a consultative sales approach in some branches.
Collections Specialist Cawley & Bergmann, LLCCollections SpecialistCheektowaga, NY$18–$20 / hourFull timeWe work with major financial institutions and utilize industry-leading technology including Latitude by Genesys, LiveVox, digital collection tools, and advanced business intelligence systems. Whether you have experience in collections, sales, customer service, retail, banking, hospitality, or call centers - we provide the training and tools needed to succeed.
Mortgage Loan Consultant Community Bank, N.A.Mortgage Loan ConsultantBuffalo, NYGrow Your Pipeline - Proactively generate mortgage loan opportunities through networking, outreach, and a structured sales approach targeting realtors, builders, financial planners, and other referral sources. The Mortgage Loan Consultant is responsible for establishing and maintaining strong professional ties to area business generators by executing a sales call program to service realtors and other referral sources to develop new mortgage business.
Customer Experience Agent Tompkins Financial CorporationCustomer Experience AgentBatavia, New York$18–$19.50 / hourFull timeReceive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Promotes and cross-sells bank products and services to customers and prospects; actively participates in department digital referral program.
On-Call Customer Experience Agent Tompkins Financial CorporationOn-Call Customer Experience AgentBatavia, New York$18–$19.50 / hourReceive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Promotes and cross-sells bank products and services to customers and prospects; actively participates in department digital referral program.
Sales & Service Associate Five Star BankSales & Service AssociateBuffalo, NYPromote Digital Tools: Educate customers on self-service and digital banking channels including online banking, mobile apps, and Interactive Teller Machines (ITMs). As a Sales & Service Associate, you'll do more than handle transactions - you'll be a trusted advisor, helping customers achieve their financial goals through personalized service and smart solutions.
Small Business Lending Manager Northwest Savings BankSmall Business Lending ManagerNY$115,000–$145,000 / yearThe role partners closely with internal stakeholders, including Retail Banking, Loan Operations, and Small Business Loan teams, to ensure alignment, transparency, and continuous improvement across the small business lending ecosystem. Additionally, the Small Business Lending Manager maintains a proactive portfolio management mindset, monitoring credit quality, concentration risks, and performance trends to support sustainable growth and early risk identification.
Senior Branch Manager M&T Bank CorpSenior Branch ManagerNY$74,600–$124,400 / yearBranch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Scope of Responsibilities: This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.
Program Manager - 3622807 Lighthouse Technology ServicesProgram Manager - 3622807Buffalo, NY$60–$65 / hourDevelop and maintain comprehensive project plans including work breakdown structures, budgets, risk management, and communication strategies using requirement-gathering techniques and stakeholder collaboration. Lead multiple related projects and ongoing operations supporting insider threat programs with cross-functional workstreams impacting retail banking systems, financial crimes, and analytics platforms.
Financial Consultant M&T Bank CorpFinancial ConsultantBuffalo, NY$26–$43.34 / hourEducation and Experience Required: Associate degree and a minimum of 3 years' previous sales, sales administration, or retail banking experience, or in lieu of a degree a combined minimum of 5 years' higher education and/or work experience, including a minimum of 3 years' previous sales, sales administration, or retail banking experience. Maintain and build referral channel and strong partnerships with Retail branch partners and Business Banking to ensure investment needs of current and potential customers in assigned Market and branches are met or exceeded.
Mainframe Developer 3612660 Lighthouse Technology ServicesMainframe Developer 3612660Buffalo, NY$55–$70 / hourDirect and monitor less experienced resources and coordinate development tasks on small to large scope projects. Prepare and review test data, execute detailed test plans, and perform debugging as needed.
Assistant Branch Manager NBT Bancorp IncAssistant Branch ManagerWest Seneca, NY$22.63–$30.17 / hourHas a working knowledge of both consumer and small business products and services; delivers solutions to customers through interactive, needs based conversations to assess and address their needs. At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community - because your success drives our success.
Mortgage Loan Consultant (Base Pay + Commission) Community Financial System, Inc.Mortgage Loan Consultant (Base Pay + Commission)Buffalo, New YorkFull timeGrow Your Pipeline – Proactively generate mortgage loan opportunities through networking, outreach, and a structured sales approach targeting realtors, builders, financial planners, and other referral sources. The Mortgage Loan Consultant is responsible for establishing and maintaining strong professional ties to area business generators by executing a sales call program to service realtors and other referral sources to develop new mortgage business.
Branch Manager M&T Bank CorpBranch ManagerAmherst, NY$62,200–$103,600 / yearBranch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Scope of Responsibilities: This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.
Indirect Business Developer 1 (or higher with required experience) Community Bank, N.A.Indirect Business Developer 1 (or higher with required experience)Buffalo, NYThe person in this position will attend dealer shows and special events; resolve dealer problems and complaints in person; brief the Indirect Business Development Manager as to the competitive environment and dealer relationships; as well as provide a smooth work flow of credit applications, (i.e. approvals, conditions, declines or pendings). Essential Duties: Activate new dealerships - serves as the primary developer of new indirect business for an assigned/designated territory through frequent sales calls on automobile, RV, marine and sport utility dealerships.
Senior Banker II - North Park Financial Center Bank of AmericaSenior Banker II - North Park Financial CenterBuffalo, New YorkPartners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities. Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws).
Small Business Credit Manager Northwest BankSmall Business Credit ManagerBuffalo, New YorkThe role partners closely with internal stakeholders, including Retail Banking, Loan Operations, and Small Business Loan teams, to ensure alignment, transparency, and continuous improvement across the small business lending ecosystem. Additionally, the Small Business Credit Manager maintains a proactive portfolio management mindset, monitoring credit quality, concentration risks, and performance trends to support sustainable growth and early risk identification.
Part-time Teller Northwest Savings BankPart-time TellerDepew, NY$15.50–$17.05 / hourNorthwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business. Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed.
NewFinancial Center Banker Northwest Savings BankFinancial Center BankerBuffalo, NY$16–$22 / hourThe Financial Center Banker connects customers with Northwest products and services, through opening accounts; as well as identifying customer financial needs while connecting customers to other Northwest financial experts who can help with their needs while ensuring an exceptional customer experience. As part of the Branch Banking team, Financial Center Banker will have or acquire an in-depth knowledge of Northwest products and services to provide financial options to clients through a consultative approach while expanding the banking relationship.
Financial Center Manager Northwest Savings BankFinancial Center ManagerBuffalo, NY$55,000–$80,000 / yearAs a Financial Center Manager, you will be responsible for overseeing the daily operations of the financial center while ensuring exceptional customer service, achieving sales goals, fostering employee development, and maintaining operational soundness. Sales Goal Achievements: Develop and implement strategies to meet or exceed sales targets for various banking products and services, that may include loans, deposits, and/or investments.
Head of Customer Complaints Intake (People Leadership & Process Reengineering) - Hybrid M&T Bank CorpHead of Customer Complaints Intake (People Leadership & Process Reengineering) - HybridNY$74,600–$124,400 / yearThe position focuses on documenting and improving intake workflows, supporting system enhancements, and ensuring complaints are accurately captured and routed in line with established procedures and regulatory requirements. Support the day‑to‑day operation of the complaint intake process, helping ensure complaints are received, reviewed, prioritized, and routed consistently to the appropriate Complaint Handling Areas.
Fraud Investigation, Manager Community Bank, N.A.Fraud Investigation, ManagerBuffalo, NYThis role is responsible for the operational leadership, quality, effectiveness, and strategic development of the Bank's fraud investigations structure and ensures elevated fraud matters are handled consistently, thoroughly, and in alignment with the Bank's risk management expectations. Skills: Deep knowledge of fraud typologies, investigative practices, payment risk, and complex fraud trends affecting deposit, payment, card, digital banking, and account access channels within a financial institution.
Fraud Investigation, Analyst Community Bank, N.A.Fraud Investigation, AnalystBuffalo, NYHandle complex fraud cases involving higher loss exposure, linked accounts, repeat fraud, ATO indicators, check fraud, scam activity, or unusual customer behavior. Skills: Strong understanding of deposit and payment fraud, including check fraud, debit card fraud, digital banking fraud, scam typologies, account takeover, and suspicious account behavior.
Fraud Prevention Manager Community Bank, N.A.Fraud Prevention ManagerBuffalo, NYThe Manager, Fraud Prevention is responsible for leading the Bank's front-line fraud prevention function, including daily fraud alert management, transaction monitoring activities, customer fraud response, and prevention staff oversight. The Manager, Fraud Prevention is accountable for the performance of the fraud prevention team, the quality and timeliness of alert and case handling, and the coordination of fraud prevention activities the bank.
Private Client Banker KeyCorpPrivate Client BankerTonawanda, NYConsumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Keys clients and Key.
NewPrivate Client Banker - Delaware Hertel KeyCorpPrivate Client Banker - Delaware HertelBuffalo, NY$25–$38.46 / hourConsumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Developing strong partnerships with branch teammates and line of business partners through in-person meetings- focusing on client acquisition and deepening the relationship of current clients; effectively managing internal and external centers of influence.
Senior Banker II - Elmwood Financial Center Bank of AmericaSenior Banker II - Elmwood Financial CenterBuffalo, New YorkResponsibilities: • Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities. • In lieu of one year of sales experience, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I) or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months.
Branch Manager - Niagara Falls Military Rd (New Build) - Niagara Falls, NY JPMorgan Chase & CoBranch Manager - Niagara Falls Military Rd (New Build) - Niagara Falls, NYNiagara Falls, NYYou will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients. As such, an employment offer for this position is contingent on JPMCs review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.
Part-time Teller Northwest BankPart-time TellerDepew, New YorkNorthwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business. Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed.
Financial Center Manager Northwest BankFinancial Center ManagerBuffalo, New YorkAs a Financial Center Manager, you will be responsible for overseeing the daily operations of the financial center while ensuring exceptional customer service, achieving sales goals, fostering employee development, and maintaining operational soundness. • Sales Goal Achievements: Develop and implement strategies to meet or exceed sales targets for various banking products and services, that may include loans, deposits, and/or investments.
Financial Center Banker Northwest BankFinancial Center BankerBuffalo, New YorkThe Financial Center Banker connects customers with Northwest products and services, through opening accounts; as well as identifying customer financial needs while connecting customers to other Northwest financial experts who can help with their needs while ensuring an exceptional customer experience. As part of the Branch Banking team, Financial Center Banker will have or acquire an in-depth knowledge of Northwest products and services to provide financial options to clients through a consultative approach while expanding the banking relationship.
Senior Internal Auditor Community Bank, N.A.Senior Internal AuditorNYExperience: Five or more years of relevant audit and/or experience in financial services including banking, wealth management, investment management, insurance, and/or benefit plan administration (including collective investment fund administration) preferred. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
NewPortfolio Manager Community Bank, N.A.Portfolio ManagerBuffalo, NYMaintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all training requirements in a timely manner. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Relationship Banker M&T Bank CorpRelationship BankerBuffalo, NY$20.55–$34.25 / hourPrimary Responsibilities: Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre-call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP)). Overview: Identifies customers' needs through the bank's retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs to the appropriate team member/partner.
Branch Manager - Niagara Falls Military Rd (New Build) - Niagara Falls, NY JPMorgan Chase Bank, N.A.Branch Manager - Niagara Falls Military Rd (New Build) - Niagara Falls, NYBuffalo, NYFull timeYou will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients. You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
Audit Consultant - Core Technology Wilmington TrustAudit Consultant - Core TechnologyBuffalo, New YorkSpecific subject matter expertise regarding internal audit disciplines or in one or more of the following Lines of Businesses (LOBs) such as Commercial Banking, Retail Banking, Mortgage, Consumer Banking, Wealth Advisory, Institutional Client Services, or support functions such as Treasury, Finance, Compliance, Technology, Operations, Risk Management, or Credit Administration. This role operates independently within a matrix reporting environment and is responsible for the timely delivery of high quality, value-added audit reports for a variety of business activities (complex in nature), which meet the requirements of the Audit Committee and regulatory expectations.
Relationship Banker- Niagara Falls Military Road (New Build) - Niagara Falls, NY JPMorgan Chase Bank, N.A.Relationship Banker- Niagara Falls Military Road (New Build) - Niagara Falls, NYBuffalo, NYFull timeYou will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Relationship Banker - Broadway & Depew - Depew, NY JPMorgan Chase Bank, N.A.Relationship Banker - Broadway & Depew - Depew, NYDepew, NYFull timeYou will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Relationship Banker - North Amherst - Amherst, NY JPMorgan Chase Bank, N.A.Relationship Banker - North Amherst - Amherst, NYAmherst, NYFull timeYou will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
2027 Summer Executive Associate Program - General Interest Manufacturers and Traders Trust2027 Summer Executive Associate Program - General InterestBuffalo, New YorkPerform project and/or management related assignments in such functional areas as Treasury, Trust and Investment Services, Credit, Finance, Retail Banking, Commercial Banking, and Technology and Banking Operations. The Summer Executive Associate (SEA) Program is designed for 1st year MBAs 10 weeks of impactful project-based assignments, with significant access to senior management and the bank’s previous Executive Associates (EA).
NewPortfolio Manager Community Financial System, Inc.Portfolio ManagerBuffalo, New YorkFull timeBeyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all training requirements in a timely manner.
NewAssociate Portfolio Manager (various locations to be considered within footprint) Community Financial System, Inc.Associate Portfolio Manager (various locations to be considered within footprint)Buffalo, New YorkFull timeResponsibilities include conducting research into mutual funds, exchange-traded funds, fixed-income securities and individual stocks; building and maintaining financial models in Excel; tracking investment statistics; managing data; portfolio analysis; RFP and general presentation preparation; ad hoc projects. Strong verbal and written communication skills; excellent analytical and quantitative skills; proficiency in spreadsheet modeling, graphing, and presentations; Familiarity with the Bloomberg Terminal; must be able to work independently under minimal supervision.