The Incentives Manager partners closely with Consumer Banking leaders, Finance, Human Resources, Risk, Compliance, Product, Analytics, and Operations teams to maintain incentive plan documentation, validate results, investigate discrepancies, conduct audits, oversee payout processes, develop reporting and dashboards, and recommend plan enhancements that support strategic business objectives. This position combines incentive administration expertise, analytics, control management, and stakeholder partnership to ensure incentive programs drive the desired customer, sales, service, and risk outcomes while maintaining strong governance and operational integrity.