Position Summary: The Billing Inquiry Analyst is a highly visible, customer-facing role that serves as a key liaison between customers and internal business partners, including Billing Operations, Sales, Customer Success, Finance, Revenue Operations, Service Operations, Product, and Engineering teams. The ideal candidate possesses strong analytical, communication, and problem-solving skills, with the ability to investigate and resolve medium- to high-complexity billing scenarios across multiple systems, products, contracts, and monetization models.