Go the extra mile with customer service for the member/guest via Second Mile ServiceWrite and mail thank you cards to all new members dailySet Tanning beds and Massage ChairsPromote and sell memberships, merchandise, and supplementsPromote Personal Training and Group ExerciseEnsure that all employees are aware of appropriate workplace conduct and are held accountable for their actions and behaviorEnsure equipment and/or facilities are working properly; submit a maintenance ticket for any questionable items and ensure they are fixed in a timely manner------Club Cleanliness and Safety:Maintain a neat, well-organized work area which will include ensuring each employee has cleaned and organized their assigned zonePerform routine safety checks during assigned shift; follow up with maintenance or upper management if there are any concernsCommitment to Excellence:Champion company values with prideChampion the health and safety of all staff, members,, and guestsCommit to providing the highest quality of products and servicesCommunicate with excellence at all timesFoster a positive work environmentDevelop those you work with to be the bestEnsure accountability at all levelsMake sound decisions at all timesQualifications / Experience:Must have 6-12 months experience in sales/customer serviceBasic computer skillsCertifications / Educational Level:High School Diploma or GED requiredBachelor's Degree in Business Administration or Exercise Science is preferredPersonal Training Certification is preferredPhysical Requirements:This job duty often requires the employee to regularly stand for up to 8 hours, walk, kneel, reach with hands and arms, and effectively communicate. The team member will strive to ensure a safe, fun, and interactive environment in a positive and professional manner.--Management:Communicate daily with the General Manager on all things related to staff, members, and salesWork with the General Manager to ensure the club has adequate staffing at all times, including assisting in the hiring and firing of employees and recruiting of potential employees Provide a consistent line of communication to all employees through daily/weekly/monthly meetings that go over the following but not limited to: policy and procedure changes, sales updates, coaching & development, disciplinary reasons (under the direction of the GM), etc.