This role plays an important part in driving sales objectives; onboarding and supporting customers and accounts, providing quality assurance on outbound shipments, reviewing and responding exemplary customer service on emails and phone calls, coordinating with warehouse and sales account managers that bulk shipments are shipped on schedule, when needed uploading customer orders directly accurately without supervision, executing and delivering requested reports within stated deadlines, maintaining and supporting projects to improve key customer success metrics, identifying any errors and escalating to the appropriate parties. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity.