Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. This role focuses on securing high-value group segments including corporate, tech, creative industries, association, and upscale social groups, while positioning the hotel’s boutique, luxury experience, curated design, and personalized service as key differentiators.