NewRegional Sales Representative SEALBOSS CORPRegional Sales RepresentativeSanta Ana, CA$60,000–$100,000 / yearFull timeThe ideal candidate combines sales ability, technical credibility, field presence, strong communication skills, and disciplined follow-up to expand market share and support customer success. is seeking a proactive, driven, and self-motivated Regional Sales Representative to manage and grow a multi-state territory within the United States.
NewRegional Sales Manager - Protein/Beef JobotRegional Sales Manager - Protein/BeefLos Angeles, CA$130,000–$155,000 / yearIn this highly visible role, you'll drive new business, expand existing partnerships, and manage key redistribution partners serving regional grocery chains, independent retailers, Hispanic markets, and specialty grocery accounts. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewOutside Sales Representative JobotOutside Sales RepresentativeLos Angeles, CA$100,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will have exceptional negotiation and presentation skills, a keen eye for prospecting new opportunities, and a passion for building and maintaining client relationships.
NewSales Fuji Merchandise Corp.SalesChino, CA$50,000–$70,000 / yearFull timeWork Location: In person. Employee discount.
NewCommodity Sales Specialist (Protein) JobotCommodity Sales Specialist (Protein)Los Angeles, CA$125,000–$145,000 / yearIn this highly visible role, you'll work cross-functionally with procurement, operations, production planning, and commercial leadership to maximize inventory recovery, capitalize on market opportunities, and improve overall profitability. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Inside Sales & Service Representative Hajoca CorporationInside Sales & Service RepresentativeCompton, CA$25–$35 / hourBe able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.
Assistant Sales Manager Glendora ChevroletAssistant Sales ManagerGlendora, CADevelops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions. Closes their own individual sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
NewRetail Cosmetics Sales Associate - Clarins, Victoria Gardens - Part Time Macy’sRetail Cosmetics Sales Associate - Clarins, Victoria Gardens - Part TimeRancho Cucamonga, CA$17–$24.29 / hourWhether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.
NewMedical Device Sales - Paid Internship Medical Sales CollegeMedical Device Sales - Paid InternshipSignal Hill, CAProactively research and identify new opportunities via outbound efforts utilizing university relationships, word of mouth, LinkedIn, social media platforms, networking, direct referrals, etc. Shall not misrepresent the nature of the school, facility, programs, expected outcome of training, employment, salary expectations, etc. in any way, either directly or indirectly, implied or omitted.
NewReal Estate Sales Agent Weichert, RealtorsReal Estate Sales AgentLong Beach, CAWhether you’re new to real estate or a seasoned closer, we provide proven sales training, advanced technology, and ongoing support to help you grow your pipeline, close more deals, and maximize your income. Backed by the Weichert® brand, we combine local market expertise with national resources, proven systems, and powerful sales tools to help our agents close more deals and deliver exceptional client experiences.
NewManager, District Sales Anheuser-BuschManager, District SalesSanta Fe Springs, CA$84,800–$100,700From our longstanding efforts to support American farmers, military, veterans, and first responders, to emergency drinking water donations and responsible drinking programs, we are guided by our commitment to the communities we call home and the 65,000 hardworking Americans who bring our beer to life. We are home to the nation’s most iconic beer and beyond beer brands, including Michelob ULTRA – America’s #1 top-selling beer – as well as Busch Light, Budweiser, Bud Light, Stella Artois, Cutwater Spirits, and industry-leading craft brands.
Business Development Specialist (Sales) Kinetic Personnel GroupBusiness Development Specialist (Sales)Newport Beach, CA$55,000–$70,000 / yearKinetic Personnel Group [KPG] is looking for driven sales professionals who want to grow their careers, increase their earning potential, lead teams, and open new markets. What this role looks like: As a Client Relationship Manager, you will be responsible for driving business development and recruitment efforts across Orange County, California.
Sales Representative - Los Angeles, CA (Korean Requirement) System OneSales Representative - Los Angeles, CA (Korean Requirement)Los Angeles, CA$82,000 / yearIn this role, you will work closely with small and mid-sized businesses (SMBs), introducing them to Clover , an award-winning point-of-sale and business management platform. This is a high-impact, field-based opportunity for someone who thrives in a fast-paced, quota-driven environment and wants to make a meaningful difference in the way businesses operate and grow.
Outside Sales Representative Santa Fe, NMOutside Sales RepresentativeCompton, CAWe are seeking sales professionals in the metro Santa Fe, NM region to join our team who can help us drive sales and achieve our planned growth through understanding our products and the needs of our customers. Research new opportunities to sell seafood products by visiting existing customers and prospecting new customers.
Business Development Manager | Sales Hunter RD Solutions INCBusiness Development Manager | Sales HunterLos Angeles, CA$140,000–$180,000 / yearFull timeThe ideal candidate is a proactive, results-driven sales professional with a proven track record of identifying, engaging, and closing new customers. The client is hiring a highly motivated Sales Hunter to drive net-new business acquisition for our US division.
NewOutside Sales Representative UlineOutside Sales RepresentativeOntario, CA$80,000–$110,000 / yearUline, a name millions of businesses across North America know and trust, is looking for an experienced Outside Sales Representative to build our growing Torrance, California market. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.
NewTerritory Sales Manager UlineTerritory Sales ManagerOntario, CA$80,000–$110,000 / yearUline, a name millions of businesses across North America know and trust, is looking for an experienced Territory Sales Manager to build our growing Torrance, California market. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.
NewSales Relief Representative Anheuser-BuschSales Relief RepresentativeCarson, CAFrom our longstanding efforts to support American farmers, military, veterans, and first responders, to emergency drinking water donations and responsible drinking programs, we are guided by our commitment to the communities we call home and the 65,000 hardworking Americans who bring our beer to life. We are home to the nation’s most iconic beer and beyond beer brands, including Michelob ULTRA – America’s #1 top-selling beer – as well as Busch Light, Budweiser, Bud Light, Stella Artois, Cutwater Spirits, and industry-leading craft brands.
Acute Care Specialty Sales Manager Medline IndustriesAcute Care Specialty Sales ManagerAnaheim, CA$134,000–$201,000 / yearFull timeThe Manager of Specialty Sales will be responsible for overseeing and managing the development and performance of all sales activities in the division, staff and direct an Acute Clinical Specialty sales team and provide leadership towards the achievement of maximum profitability and growth in line with company vision and values. Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.
NewAgency Sales Coordinator Combined InsuranceAgency Sales CoordinatorLos Angeles, CAThat includes building lasting Customer relationships, making sales presentations to new and current Customers, and supporting new agents in the field. The income range associated with this posting represents the potential earnings available to you as a sales leader through personal compensation and incentive bonuses on team production, it is not a guaranteed salary.
NewSales Account Manager UlineSales Account ManagerOntario, CA$80,000–$110,000 / yearUline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Torrance, California market. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.
Temp Sales Associate AtriumTemp Sales AssociateCosta Mesa, CA$24–$26 / hourThey are seeking a polished, client-focused Temp Sales Associate to assist their retail team at South Coast Plaza and support day-to-day sales-floor operations in a fast-paced, high-touch environment. The Temp Sales Associate will be responsible for delivering exceptional customer service while building strong client relationships and driving sales performance.
NewEvent Sales Agent (Part-time) LA/OC - $18.04/HR + Commission + Training Pay (*Up to $2,000 Sign-On Potential) Hyatt Vacations OwnershipEvent Sales Agent (Part-time) LA/OC - $18.04/HR + Commission + Training Pay (*Up to $2,000 Sign-On Potential)Newport Beach, CAWe are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests while attending events and at off-property locations such as MLB games, NBA games, NHL games, Concerts, Theme Parks, Malls, Fairs, and Trade Shows to promote the Hyatt Vacation Club® Program. The AMS Marketing Executive position pays a base wage of $18.04 per hour with production pay where the annual pay range (base wages + production pay) is reasonably expected to be between $12,000 and $113,000.
NewEvent Sales Agent (Full-time) LA/OC - $18.04/HR + Commission + Training Pay (*Up to $2,000 Sign-On Potential) Hyatt Vacations OwnershipEvent Sales Agent (Full-time) LA/OC - $18.04/HR + Commission + Training Pay (*Up to $2,000 Sign-On Potential)Newport Beach, CAWe are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests while attending events and at off-property locations such as MLB games, NBA games, NHL games, Concerts, Theme Parks, Malls, Fairs, and Trade Shows to promote the Hyatt Vacation Club® Program. The AMS Marketing Executive position pays a base wage of $18.04 per hour with production pay where the annual pay range (base wages + production pay) is reasonably expected to be between $12,000 and $113,000.
NewRetail Sales Associate Macy’sRetail Sales AssociateTorrance, CA$17–$21.46 / hourWhether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. See Macys Privacy Policy at https://ebwh.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/pages/12005 and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Strategic Account Rep I B. BRAUN MEDICAL (US) INCStrategic Account Rep ILos Angeles, CA$85,000–$95,000 / yearTo gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers’ required process, and undergo a series of clearances. Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers’ clinical settings.
NewSales Consultant - Santa Monica, Marina Del Rey SyscoSales Consultant - Santa Monica, Marina Del ReyMarina del Rey, CABachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.
NewMandarin/Hindi Sales Consultant SyscoMandarin/Hindi Sales ConsultantWalnut, CABachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.
Sales and Operations Management Trainee PenskeSales and Operations Management TraineeSun Valley, CA$3–$4 / hourFull timeWillingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more.
NewInside Sales Engineer - Level II (Data Center) Air Treatment CorporationInside Sales Engineer - Level II (Data Center)Brea, CA$85,000–$110,000 / yearConstant communication is required to provide general information, service, maintenance, and repair updates related to the different stages of the product/project. • Proficient with Microsoft Office Suite (Outlook, Word, Excel), Internet Browser (Chrome), and related Microsoft CRM software.
Psychiatry Area Sales Manager - Los Angeles LundbeckPsychiatry Area Sales Manager - Los AngelesHawthorne, CA$180,000–$210,000Internal Candidates must have a minimum of 1 year of Commercial experience in areas such as: Sales Management, Training, Market Access, Sales Operations, or Marketing or a minimum of 2 years consistent sales success within Lundbeck. Set and lead the development of area strategic direction and tactical sales plans using robust analytical skills to identify strengths and opportunities, while minimizing weaknesses and threats to execute those plans and meet or exceed sales goals.
NewSales Account Manager JobotSales Account ManagerLos Angeles, CA$125,000–$165,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will have a proven track record in the grocery or retail sector and will be responsible for identifying new business opportunities, developing strategic partnerships, and driving revenue growth.
Regional Sales Manager (Canada) JobotRegional Sales Manager (Canada)Ontario, CARemote$145,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. o As a Regional Sales Manager, you will work closely with our incumbent partners to generate new opportunities and close deals consistently.
Regional Sales Manager (West Coast) JobotRegional Sales Manager (West Coast)Los Angeles, CARemote$145,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. o As a Regional Sales Manager, you will work closely with our incumbent partners to generate new opportunities and close deals consistently.
Senior Sales Executive - Apparel - Wholesale JobotSenior Sales Executive - Apparel - WholesaleCommerce, CA$60,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Founded in the early 2000s by entrepreneurs who wanted to change the game of handbags by finding a way to be both animal-friendly and completely vegan, while still focusing on fashion trends.
Sales Account Manager (Food Manufacturing) JobotSales Account Manager (Food Manufacturing)Rancho Cucamonga, CA$95,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our client, a well-established player in the food manufacturing/processing industry, is seeking an experienced Sales Account Manager to join their growing team.
Director, Freight Forwarding Sales JobotDirector, Freight Forwarding SalesLos Angeles, CA$150,000–$200,000 / yearThe Director, Freight Forwarding Sales is a hands-on player/coach responsible for leading a regional sales team, driving new business development, growing strategic accounts, and expanding market share across the U.S. This role partners closely with leadership to execute growth strategies, increase revenue, and develop a high-performing sales organization. Company Overview: Our client is a global leader in end-to-end supply chain and logistics solutions, connecting businesses worldwide through integrated transportation, freight forwarding, terminal operations, and technology-driven services.
Inside Sales Representative JobotInside Sales RepresentativeRancho Cucamonga, CA$28–$30 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. What began with importing authentic Italian extra virgin olive oil has grown into a trusted, second-generation company offering a full line of specialty oils to customers across the industry.
Outside Sales Rep United RentalsOutside Sales RepLong Beach, CA$70,000–$110,000 / yearThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.
Head of Sales US West JobotHead of Sales US WestLos Angeles, CARemote$155,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Join the team and become part of this venture-backed robotics scaleup with a global and international team of 125+ dedicated members who want to see their actions have a positive and lasting impact on the world.
NewProSales Associate (Early Career Sales Program) Herc Rentals IncProSales Associate (Early Career Sales Program)Anaheim, CA$31–$33 / hourFounded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI."
NewProSolutions Sales Representative Herc Rentals IncProSolutions Sales RepresentativeLa Mirada, CA$75,000–$85,000 / yearProSolutions Sales Representatives drive revenue within their designated territory by developing business relationships and providing customer focused solutions to our customers toughest Power and Climate Control challenges in industries including: Environmental and Restoration, Refineries and Petrochemical, Electrical, Mechanical, Sewer/Water/Municipal, Underground and General Contractors, Pipelines, Utilities and Industrial Facilities, Mining/Quarries, Entertainment and Special Events. They are subject matter experts and consultants for internal and external customers in the application of our fleet of pumps, generators, power distribution, and HVAC including Heat, AC, Chillers, and Desiccant Dehumidifiers.
NewCRC Sales Representative Herc Rentals IncCRC Sales RepresentativeLa Mirada, CA$75,000–$85,000 / yearA Herc Portable Climate Solutions Sales Representative will drive revenue within their designated territory by developing business relationships and providing customer focused solutions to our customers to resolve their climate and remediation challenges. This role is a subject matter expert and consults for internal and external customers in the application of our fleet of portable generators, portable HVAC and heating units, desiccant dehumidifiers, industrial fans and air scrubbers.
NewProSolutions Pump Sales Representative Herc Rentals IncProSolutions Pump Sales RepresentativeCarson, CA$75,000–$85,000 / yearProSolutions Sales Representatives drive revenue within their designated territory by developing business relationships and providing customer focused solutions to our customers toughest Power and Climate Control challenges in industries including: Environmental and Restoration, Refineries and Petrochemical, Electrical, Mechanical, Sewer/Water/Municipal, Underground and General Contractors, Pipelines, Utilities and Industrial Facilities, Mining/Quarries, Entertainment and Special Events. They are subject matter experts and consultants for internal and external customers in the application of our fleet of pumps, generators, power distribution, and HVAC including Heat, AC, Chillers, and Desiccant Dehumidifiers.
NewFloor Care Sales Representative Herc Rentals IncFloor Care Sales RepresentativeAnaheim, CA$75,000–$85,000 / yearFounded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
NewSales Manager - Commercial Roofing JobotSales Manager - Commercial RoofingLos Angeles, CA$100,000–$160,000 / yearThis is a high-impact role for someone who thrives in the Southern California commercial market, knows how to build relationships with GCs, PMs, Property Managers, and Owners, and can scale a book of business while coaching a sales team. You will be the face of the company in the LA region—owning territory strategy, expanding key accounts, and developing a high-performing team to increase revenue across reroofing, service/maintenance, coatings, and waterproofing scope.
NewResidential Real Estate Sales Agent The Berns TeamResidential Real Estate Sales AgentPasadena, CA$127,000–$219,000 / yearOur mission is: to influence the lives of others and assist them in their life decisions with honest, fair, and ethical dealings; to assist them in reaching and exceeding their personal and financial goals; to make a positive daily impact on our fellow team members, associates, clients, and passions; to influence the lives of others, especially children, locally and internationally through education and mentorship. We are a business following a model that is all about relationships, making our main sources of business our past clients, referrals, and those we meet through our 6-Day Blitz Marketing of our listings.
Inside Sales Rep United RentalsInside Sales RepMontclair, CA$22.90–$34.35 / hourAs an Inside Sales Rep, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.
NewTerritory Sales Representative Herc Rentals IncTerritory Sales RepresentativeFontana, CA$75,000–$85,000 / yearFounded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
NewLife Sales Agent Auto Club Of Southern CalifLife Sales AgentAlhambra, CARemoteSee Auto Club Of Southern Calif Privacy Policy at https://careers.ace.aaa.com/us/en/privacy-policy and Terms & Conditions at https://www.ace.aaa.com/legal/terms-of-use.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Develop robust working relationships with Property and Casualty Sales Partners, offering life sales support and training on lead development and identification to staff who interact with our members and insureds, whether in person or over the phone.