Key Responsibilities Support Sales Managers in the day‑to‑day management of key retail accountsOversee post‑purchase order execution to ensure projects remain on schedule and customer expectations are metServe as a point of contact for customer communication related to product updates, timelines, approvals, and issue resolutionAttend and contribute to customer‑facing meetings, product kickoff meetings, and internal strategy discussionsCoordinate cross‑functionally with Purchasing, Product Development, and other internal teams to ensure timely execution of projectsManage and track pre‑production samples, approvals, and customer‑driven product revisionsMonitor timelines, product development milestones, and reporting tools to maintain accurate forecasting and operational visibilityAssist with sales reporting, profitability tracking, and forecast reconciliationHelp identify opportunities for product expansion, new item development, and account growthEnsure accurate maintenance of product setup documentation and internal systemsSupport operational troubleshooting related to product delivery, quality concerns, and customer requestsMaintain strong relationships with customers, buyers, and internal stakeholders through consistent communication and follow‑throughQualifications 2+ years of experience in sales support, account management, retail sales, retail buying, merchandising, product development, consumer goods experience, or a related fieldStrong organizational skills with the ability to manage multiple projects and deadlines simultaneouslyExcellent verbal and written communication skillsStrong attention to detail and follow‑throughAbility to work collaboratively in a fast‑paced, team‑oriented environmentProficiency in Microsoft Office, particularly ExcelComfortable participating in customer‑facing meetings and presentationsPreferred Qualifications Experience working with major retail accountsExperience managing product timelines, forecasting, or reportingBackground in consumer products, toy, gift, or retail industriesFamiliarity with cross‑functional product development processesSuccess in This Role Looks Like Accurate and timely project executionStrong customer responsiveness and relationship managementConsistent follow‑through on timelines and deliverablesForecasting and reporting accuracyEffective cross‑functional communication and collaborationContribution to account growth and operational efficiencyWhat We Offer: Competitive salary and bonus structure. The Assistant Sales Manager will play a hands‑on role in managing timelines, coordinating product launches, supporting customer meetings, troubleshooting issues, and ensuring smooth communication between internal departments and retail partners.