Managing print queues and Epic printing infrastructureMonitoring network and Web server activity for security breaches using intrusion detection techniquesPerforming file system managementInstalling and managing the application deployment platforms that serve production, reporting, disaster recovery, training, and non-production needsInstalling and maintaining administrative and monitoring tools necessary for high levels of availability and performance of your Epic systemUnderstanding performance metrics, monitoring system performance, and troubleshooting issuesAssisting in the configuration and troubleshooting of integrated third-party software and peripheralsApplying platform and Epic upgrades and updates to production and non-production Web server componentsResponding to emergency and after-hours issuesEngaging in capacity planning exercises to ensure adequate system resourcesCollaborating with your technical teams and Epic to ensure proactive support Epic Staffing Guide 41Writing and maintaining scripts to improve system management tasksParticipating in your change control process for all planned application and technical activitiesMaintaining and testing processes related to business continuityFollowing vendor and Epic best practices for hardware and software configurationQualifications: Required:Expertise in Microsoft Windows server administrationExpertise in virtualization platforms such as Citrix XenServer, VMware ESXi, or Microsoft Hyper-VExperience with hardware or software load balancing solutions such as F5 BIG-IP or NetScalerWorking knowledge of: Microsoft Internet Information Services (IIS) administration; Network protocols and functionality including TCP/IP, Active Directory, Domain Name Services, FTP/SCP, and HTTPPreferred:Experience with scripting languages such as PowerShell for system administration and automation. (Required)Technical Training or Professional Licensing:Epic Client Systems Administration - BLOB, Business Continuity Access, and PrintingEpic Client Systems Administration - MyChart, MyChart Mobile, and EpicCare LinkEpic Client Systems Administration Care EverywhereEpic Client Systems Administration Hyperspace Web, Interconnect, and System PulseTravel required: Less than 25%66663Quest Diagnostics honors our service members and encourages veterans to apply.