NewEUC (End User Computing) Lab Systems Administrator | Pharma Lab Benchtop Support Macpower Digital Assets Edge Private LimitedEUC (End User Computing) Lab Systems Administrator | Pharma Lab Benchtop SupportCambridge, MA$57 / hourAbout the Role: We're looking for an experienced EUC Lab Systems Administrator to support lab computers and equipment. This is a fully onsite role where you'll be managing lab systems, supporting users, and ensuring smooth IT operations.
User Support Specialist SercoUser Support SpecialistBoston, MAThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Staff Software Engineer - User Systems SimplisafeStaff Software Engineer - User SystemsBoston, MA$146,600–$195,500 / yearThis role is key to accelerating technical initiatives, focusing on complex cross-team efforts, delivering high-impact technical work, and fostering continuous engineering excellence. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday - working together in person and choosing where they work for the remainder of the week.
User Support Associate EDENRED S.A.User Support AssociateWaltham, MAYou'll receive structured training, ongoing coaching, and clear pathways to advance into senior support, specialist, or leadership roles. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
Manager, End User Services & Lab Support bluebird bio, Inc.Manager, End User Services & Lab SupportSomerville, MA$135,000–$165,000 / yearThe ideal candidate is an experienced end user services or IT service desk leader who is equally comfortable resolving a break/fix ticket, administering key platforms such as Microsoft 365 and DocuSign, and building the processes and metrics that raise the bar on service delivery - all within a fast-paced, regulated biotech environment. The Manager, End User Services & Lab Support will own the end-to-end experience that keeps Genetix employees and laboratories productive - from front-line break/fix support and service ticket management to the day-to-day administration of the core platforms our workforce relies on.
User Support Associate Edenred SAUser Support AssociateWaltham, MAYou'll receive structured training, ongoing coaching, and clear pathways to advance into senior support, specialist, or leadership roles. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
User Services Assistant, Special Collections & Academic Engagement Boston UniversityUser Services Assistant, Special Collections & Academic EngagementBoston, MA$19.72–$27.12Full timeThe BU Libraries are active members within the Boston Library Consortium (BLC), the Association of Research Libraries (ARL), the Northeast Research Libraries Consortium (NERL), HathiTrust, ArchivesSpace, and the Coalition for Networked Information (CNI), and library staff at BU serve as engaged thought-leaders on a wide breadth of library management and service areas across diverse communities. Providing access to library services, resources, collections, and equipment at one or more of the Libraries’ service points, the User Services Assistant actively listens to questions and requests from the user community, interprets policies and procedures, and provides referrals to the Libraries' services and resources to address patron needs.
User Services Assistant Special Collections & Academic Engagement Boston UniversityUser Services Assistant Special Collections & Academic EngagementBoston, MAThe BU Libraries are active members within the Boston Library Consortium (BLC), the Association of Research Libraries (ARL), the Northeast Research Libraries Consortium (NERL), HathiTrust, ArchivesSpace, and the Coalition for Networked Information (CNI), and library staff at BU serve as engaged thought-leaders on a wide breadth of library management and service areas across diverse communities. Providing access to library services, resources, collections, and equipment at one or more of the Libraries' service points, the User Services Assistant actively listens to questions and requests from the user community, interprets policies and procedures, and provides referrals to the Libraries'' services and resources to address patron needs.
Codex User Expert - Remote YO AI LabsCodex User Expert - RemoteBoston, MARemoteWe are seeking experienced AI Coding Agent Users to support a project focused on improving real-world AI coding capabilities. Experience with tools such as Codex, GitHub Copilot, Claude Code , or similar AI coding agents.
Manager, End User Services & Lab Support Genetix Biotherapeutics IncManager, End User Services & Lab SupportSomerville, MA$135,000–$165,000 / yearThe ideal candidate is an experienced end user services or IT service desk leader who is equally comfortable resolving a break/fix ticket, administering key platforms such as Microsoft 365 and DocuSign, and building the processes and metrics that raise the bar on service delivery - all within a fast-paced, regulated biotech environment. The Manager, End User Services & Lab Support will own the end-to-end experience that keeps Genetix employees and laboratories productive - from front-line break/fix support and service ticket management to the day-to-day administration of the core platforms our workforce relies on.
Claude Code User Expert - Remote YO AI LabsClaude Code User Expert - RemoteBoston, MassachusettsRemoteYou will share real-world experience using AI coding tools for complex software development, debugging, feature development, and architectural changes. We are seeking experienced Claude Code Users to support a project focused on advancing AI coding agents.
macOS Sonoma Expert - Power User - AI Trainer MercormacOS Sonoma Expert - Power User - AI TrainerBoston, MassachusettsRemote$60–$70 / hourCapture high-resolution screenshots with more than 2.5 megapixels using a single high monitor or a dual-monitor setup. Collaborate with Mac power users , Apple-platform administrators , and creative professionals to enhance application usage.
NewEnd User Computing Analyst UMass Memorial HealthEnd User Computing AnalystWorcester, MassachusettsProvides configuration, deployment, and operational support of various end user devices and software/systems, including but not limited to, hardware devices, operating systems, workstations, mobile devices and operating systems, printers, scanners, barcode and document scanners, peripherals, and software applications throughout the organization. Serves as critical front line technical role responsible for problem resolution for the host of enterprise end user equipment and systems including, but not limited to, PCs, laptops, thin clients, peripherals, printers, scanners, tablets, mobile phones and email/application configuration on approved smart phones.
Sr. End User Support Specialist Billerica, MA Phantom StaffingSr. End User Support Specialist Billerica, MABillerica, MassachusettsExperience administrating and supporting Windows 10 Enterprise, Bitlocker, Office 365 (OneDrive, Teams, Outlook)/Office Suite, Active Directory, SCCM, Microsoft Edge/IE, Single Sign On, MFA, troubleshooting group policy. Hands-on using helpdesk ticketing systems (ManageEngine, ServiceNow, JIRA, etc.) to manage customer requests.
AI Trainer – GNU Image Manipulation Program Users (Remote) Prolific Academic LtdAI Trainer – GNU Image Manipulation Program Users (Remote)Boston, MARemoteWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We are seeking professional Graphic and Visual Designers with experience using GNU Image Manipulation Program (GIMP) to act as Domain Experts for a high-level AI evaluation project.
Staff Software Engineer - User Systems SimpliSafe IncStaff Software Engineer - User SystemsBoston, MA$146,600–$215,100 / yearThis role is key to accelerating technical initiatives, focusing on complex cross-team efforts, delivering high-impact technical work, and fostering continuous engineering excellence. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday - working together in person and choosing where they work for the remainder of the week.
Director of AI Experience Design Edelman Financial Engines LLCDirector of AI Experience DesignBoston, MA$154,200–$205,600 / yearIf you are passionate about designing the future of human-AI interaction, thrive in rapidly evolving environments, and believe exceptional experiences should be measured not only by usability but by the outcomes they create, this is an opportunity to make a lasting impact on the future of AI at Edelman Financial Engines. This role is responsible for defining and driving a human-centered AI experience strategy that combines behavioral science, design thinking, and data-driven decision making to create intuitive, trusted, and outcome-oriented AI solutions.
Digital Experience Lead Mitre CorpDigital Experience LeadBedford, MA$127,200–$159,000 / yearWorking with content, design, technology, research, and communications colleagues, the Lead translates audience and stakeholder needs into accessible, well-maintained digital properties; identifies practical opportunities for AI-enabled improvement; and helps establish reusable, human-centered ways of working. Basic Qualifications: Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3years' experience; or equivalent combination of related education and work experience.
Digital Experience Solutions, Assistant Vice President State StreetDigital Experience Solutions, Assistant Vice PresidentQuincy, Massachusetts$80,000–$140,000 / yearThe successful candidate will leverage a self-service and proprietary report/visualization tool to rapidly create dashboard widgets, visualizations, and end-to-end user experiences that demonstrate business value across custody, investment operations, analytics, reporting, and data solutions. The ideal candidate combines technical proficiency, design thinking, and strong communication skills to transform complex business concepts into compelling client-ready digital experiences.
Tenure Track Assistant Professor, Experience Design Bentley UniversityTenure Track Assistant Professor, Experience DesignWaltham, MassachusettsThe Teaching Statement should address: (1) areas the candidate is prepared to teach or develop, especially design-focused and practice-oriented research courses; (2) evidence of teaching potential or effectiveness, which may include independent teaching, teaching assistant experience, curriculum development, applied research mentoring, studio or project based learning, industry-engaged teaching, or mentoring of professional or graduate students; and (3) prior or planned approaches to inclusive, accessible, and ethical design education. The Research Statement should address: (1) key research questions, methods, and contributions; (2) evidence of research productivity, which may include scholarly publications, work under review, conference papers, abstracts, posters, proceedings, design or research artifacts, or other research outputs; and (3) connections between the candidate’s work and experience design, UX, human-centered design, HCI, human factors, or related areas.