Customer Support Specialist (Technical) PeratonCustomer Support Specialist (Technical)Sterling, Virginia$51,000–$82,000 / yearFull timeThe CSS provides technical support and service management functions across the enterprise, requiring the ability to independently assess user-reported issues, analyze available information, determine appropriate resolution or escalation paths, and coordinate with technical support organizations to restore services and fulfill customer requirements. The CAEIO Program provides global IT Operations and Maintenance services supporting the modernization, availability, reliability, and security of legacy networks, applications, databases, and enterprise services supporting Consular Affairs operations.
Customer Support Specialist - ERP & Order Operations Ultimate Staffing ServicesCustomer Support Specialist - ERP & Order OperationsTimonium, Maryland$23 / hourThe ideal candidate has experience working in a customer service or sales support environment, is comfortable navigating CRM and ERP systems, and can effectively manage multiple tasks while maintaining accuracy and responsiveness. This position will play a key role in supporting customers, processing transactions, managing CRM inquiries, and ensuring business continuity throughout a high-volume operational transition.
Customer Support Engineer I Full Time Maryland Live! Casino & Hotel MarylandCustomer Support Engineer I Full Time MarylandHanover, MDUnderstanding of ITIL IT support methodologies preferred - especially support for support of processes involving ticket creation/prioritization, documentation of problem resolutions and closing of tickets per SOP and leadership guidance. Perform basic to occasionally moderately complex troubleshooting and repair activities typically associated in an end-user environment, including but not limited to PCs, desktops, laptops, tablets, mobile phones, kiosks and printers.
Customer Support Reps - AI Training - Washington DC, US Prolific Academic LtdCustomer Support Reps - AI Training - Washington DC, USWashington, DCWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
Customer Support Engineer Supervisor Full Time Maryland Live! Casino & Hotel MarylandCustomer Support Engineer Supervisor Full Time MarylandHanover, MDThrough your commitment to delivering "white glove" service, fostering collaboration, and driving continuous improvement, you help maintain a seamless, high‑performing technology experience that supports both team members and the overall success of the Live! brand. As a key leader within the IT support function, you guide and support a team of Customer Support Engineers while serving as a central point of coordination between technical teams, business units, and external vendors.
Administrative and Customer Support Specialist (Part-Time/On-Call) BETAH AssociatesAdministrative and Customer Support Specialist (Part-Time/On-Call)Washington, District of ColumbiaThe ideal candidate will demonstrate professionalism, discretion, and exceptional organizational and communication skills, ensuring consistent and high-quality support across both customer-facing and administrative functions. The Administrative and Customer Support Specialist provides on-call, part-time support to Treasury Department offices to ensure continuity of operations during times of staff absences.
Customer Service & Sales Support Parker FlavorsCustomer Service & Sales SupportBaltimore, MDFull timeCritical thinking, organizational, and time management skills with ability to efficiently prioritize tasks, resolve issues, and meet customer requests. Basic Excel functions such as using formulas, performing calculations, creating reports, and using conditional formatting.
Customer Service, Sales Floor Support and Stock - Pentagon Center Rack Nordstrom IncCustomer Service, Sales Floor Support and Stock - Pentagon Center RackArlington, VA$18.65–$19.40 / hourAssist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.
Customer Support Manager MRO North America Airbus SECustomer Support Manager MRO North AmericaHerndon, VA$90,000–$106,000 / yearPersonal Protective Equipment required: If visiting a factory - Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site. Equipment Operation: daily use of personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors.
NewData Operations Customer Support Specialist Avalore, LLCData Operations Customer Support SpecialistArlington, VAThis person will establish support procedures and escalation paths, implement proactive monitoring to identify potential issues before they impact users, and maintain awareness of the data platform roadmap to prepare for supporting new features. This person will participate in change management processes for data services, communicate service disruptions and maintenance activities to users, and collaborate with data engineering teams to enhance service reliability.
Customer Support Manager IntelliDyneCustomer Support ManagerWashington, DC$110,000–$160,000 / yearOversee daily operations of the Help Desk (remote/phone/email/ticketing support), Deskside Support (on-site troubleshooting and deployment), Asset Management (hardware/software lifecycle, inventory, procurement tracking), Audio-Visual services (meeting room support, conferencing systems, event AV setup), and Copy/Print Center (print production, scanning, mail services, equipment maintenance). Possess a broad technical skillset that encompasses multiple technical domains such as Microsoft Servers, Linux Servers, Networking, Virtualization, Storage, Datacenter customer support, Microsoft 365 Services, Databases and AWS or Azure cloud computing. .
Customer Service Coordinator – Travel Support Enchanted Horizons TravelCustomer Service Coordinator – Travel SupportMarylandThis role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process. We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience.
Customer & Technical Support Specialist EntarianCustomer & Technical Support SpecialistSilver Spring, Maryland$26–$28 / hourOverview/ Job Responsibilities: Entarian is seeking a Customer & Technical Support Specialist to support the NOAA National Marine Fisheries Service (NMFS) Office of Law Enforcement (OLE) Vessel Monitoring System (VMS). This role provides direct assistance for VMS vTrack software users, supports operational needs, and helps maintain compliance with legal, security, and program requirements.
SATCOM Customer Support Engineering Manager, Amazon Leo Government Amazon.com IncSATCOM Customer Support Engineering Manager, Amazon Leo GovernmentArlington, VAThis role will oversee a team of technical support engineers who work with satcom distribution partners to provide expert customer support through phone and email channels while performing deep technical troubleshooting of broadband network and customer devices to perform root cause analysis. The mission of Amazon Leo for Government (ALG) is to leverage Leo and provide high speed, low latency, and secure satellite broadband services to United States and allied government customers.
Customer Support Specialist Trane Technologies PlcCustomer Support Specialisttimonium, MD$41,000–$82,809.99 / yearThis role focuses on processing quotes and orders, responding to customer inquiries by phone and email, and supporting Account Managers and multiple store locations. As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first.
Seasonal Customer Service, Retail Sales Floor Support & Seasonal Fulfillment - Dulles Town Crossing Rack Nordstrom Inc.Seasonal Customer Service, Retail Sales Floor Support & Seasonal Fulfillment - Dulles Town Crossing RackSterling, VA$18.65–$19.40 / hourFor Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. A day in the life for Sales and Cashier: Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor.
Customer Service, Retail Sales Floor Support & Seasonal Retail Stock - Columbia Crossing Rack NordstromCustomer Service, Retail Sales Floor Support & Seasonal Retail Stock - Columbia Crossing RackColumbia, MarylandFor Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf .
Information Technology Specialist (Customer Support) United States ArmyInformation Technology Specialist (Customer Support)Washington, DC$77,983–$101,383 / yearExamples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise; (3) Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Inventory Management Specialist (Customer Support Spec) U.S. Department of DefenseInventory Management Specialist (Customer Support Spec)Fort Belvoir, VA$74,678–$97,087 / yearFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-11 and may be computed by first determining the applicants total qualifying experience as a percentage of the experience required for the grade level; then determining the applicants education as a percentage of the education required for the grade level; and then adding the two percentages.
Temporary HR Customer Support Specialist American UniversityTemporary HR Customer Support SpecialistWashington, DCUses the Workday and the legacy systems to lookup, research and gather information and pertinent facts pertaining to the inquiry or problem; Provides first call resolution for a variety of inquiries or issues reported by the customer and escalates the more complicated problems through the appropriate channels. The Specialist manages the full lifecycle of employee inquiries from answering initial calls and routing ServiceNow tickets regarding new hires, personnel changes, payroll, benefits, and HR policy, to providing in-person assistance for walk-in customers.