437 Results for

Senior Customer Service Jobs in Shadyside, PA

Jobs

Pittsburgh, Allegheny9 days ago

$230,000–$377,000
Full-time

Apply and oversee the use of language models, machine learning, data science, and AI-native techniques (including agent-based and retrieval-augmented approaches) to uncover insights not accessible through traditional reporting approaches and drive the firm's ability to identify patterns across complex datasets and generate scalable, decision-ready intelligence. While many law firms remain anchored in accounting-centric views of data, this role will further expand the firm's intelligence capabilities across a broader set of dimensions, including client behavior, market dynamics, talent allocation and planning, and matter value, ensuring that intelligence reflects how the firm actually operates and competes.

Pittsburgh, Allegheny9 days ago

$145,000–$170,000
Full-time

Responsibilities include designing and delivering sophisticated solutions, facilitating client workshops, leading global training programs, capturing client feedback, and supporting business development through technical sales enablement. The Senior Solutions Engineer in Client Development serves as a senior leader and trusted advisor, bridging client business needs, legal practice demands, and advanced technology solutions.

Pittsburgh, Pennsylvania9 days ago

Full-time

The Senior Manager of Data Discovery & Readiness leads the firm's business-aligned data readiness function within Strategic Intelligence, ensuring enterprise data is structured, governed, and delivered to support analytics, insights, and advanced modeling, and is fit for purpose for business use. The position evaluates internal and external data sources, including emerging and AI-driven data, to determine quality, relevance, and business value, and delivers curated, high-confidence datasets that enable advanced analytics.

Pittsburgh, PA8 days ago

$21–$36

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems. · Provide general repair work on refrigeration, heating and ventilation equipment such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors.

New!

South Hills, PA4 days ago

$70,000–$100,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This is a hybrid role that will allow you to leverage your expertise in GAAP, non-profit, private equity, Audit and Tax, and Federal & State Tax to make a significant impact on our firm and clients.

New!

Pittsburgh, PA4 days ago

$75,000–$95,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

New!

Pittsburgh, PA5 days ago

$20–$50 Per Hour

Oversees the transaction management of products within the relevant team associated with a moderately large portion of business unit revenue ($20-$50M) or deal flow of approximately 1,000 transactions annually in an environment of moderate complexity and high inherent risk. Provides consistent direction and guidance to the team where required, to ensure that negotiations with lawyers, advisors, clients, market participants on transactions are executed in a manner that manages risk while maximizing revenue in line with business strategic objectives.

New!

Pittsburgh, PA4 days ago

This includes maintenance of customer messages and contact information in Customer Master Data records, notifying plants of special customer requests and shipping arrangements verifying price and incoterms on purchase orders. System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.

New!

Pittsburgh, PA2 days ago

$31–$35 Per Hour

Report inventory shortages or issues to the Regional Supply Chain Manager and Inventory Planner. BS degree in Business, Logistics, or Supply Chain with 5 years related experience preferred.

New!

Pittsburgh, PA2 days ago

Strong experience working with Actimize tools (RCM Designer, ActOne configurations, AIS Modeler). Initiatives/Projects: Actimize system, communication to customers on Fraud alerts, Analysis on Fraud, onboarding other software.

New!

Pittsburgh, PA4 days ago

MUST HAVE SKILLS: Level 3 – 5+ years experience • Strong proficiency with Figma (or equivalent) for wireframing, high?fidelity designs, and prototyping • Experience designing for enterprise or platform?based products, including complex workflows and multi?user journeys • Hands?on experience working with or contributing to design systems, ensuring consistency and scalability • Proven ability to collaborate closely with Product Owners and Engineering throughout discovery, design, and deliver . ROLE/RESPONSIBILITIES: Focus early on understanding users, use cases, and end?to?end journeys, partnering with Product and Technology to shape the overall experience.

New!

Pittsburgh, PA5 days ago

$50,000–$90,000 Per Year

Our sales consultants are paid a base salary plus commission and bonuses and have the potential to make $110k+ after year one, are provided a company vehicle, and a company laptop. Deliver Exceptional Customer Experience – Strive to exceed expectations, ensuring every customer interaction fosters trust and long-term relationships.

New!

Pittsburgh, PAToday

$100,000–$150,000 Per Year

Our client, a leading mechanical contracting organization, is seeking an experienced Director of Service to oversee all commercial and industrial HVAC and Plumbing service operations, including maintenance, warranty, repair, and service-related projects in the Pittsburgh, PA market. Required Qualifications:Bachelor’s degree in Construction Management, Engineering, Business, or related field — or equivalent experience.

New!

Pittsburgh, PA6 days ago

$215,000–$270,000 Per Year

A Tax Managing Director, Private Client Services (PCS) is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. Introduces and develops new or improved ideas to improve the position of clients, the Firm, or Firm personnel, e.g., by reducing taxes or expenses or providing non-tax benefits; May be required to present complex strategies to clients and prospective clients.

New!

Pittsburgh, PA6 days ago

$21.38–$25.38 Per Hour

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. Equipment Rental Specialist is an experienced inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.

Pittsburgh, PA16 days ago

Remote

$16.50–$16.50 Per Hour

Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message. · Read and understand clients plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the future needs of the member.

Pittsburgh, PA11 days ago

$16.50–$16.50 Per Hour

Outbound Calls, Claims, CSR, Call Center, Inbound Calls, Customer Service Representative, Healthcare, Inbound, Outbound, Benefits, Medical Terminology, Patients, Healthcare Call Center, Calling, Medical Benefits, Health Services, Provider Services, Patient Services, Medical CSR, HIPAA, Spanish Speaking, French Speaking, English Speaking, Bilingual, Confidential Data, Customer Services, Translation, Compliance, Build R. Benefits Customer Service Rep Responsibilities: Quickly build rapport and respond to speaking customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful accurate timely manner.

Pittsburgh, PA23 days ago

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. Nice to Have Skills:Knowledge of API gateways, service mesh, or messaging systems (Kafka, RabbitMQ).

Pittsburgh, PA12 days ago

$16.50–$18 Per Hour

Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way. Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging.

Pittsburgh, PA30+ days ago

Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. We compete in an industry where minutes matter, and are looking for an experienced, gritty, hands-on leader to drive conversion, improve patient engagement, and lead a growing team of 70+.

New Stanton, PA30+ days ago

$85,200–$106,500 Per Year

You may also serve as a Technical Inputs Lead for the medium to high complexity project proposals as assigned and as a supervisor, Project Manager, or individual contributor on larger more complex projects. As a Senior Field Service Engineer with our Instrumentation and Controls team, you will be responsible for all project management processes on medium to high complexity projects.

Pittsburgh, PA30+ days ago

Qualifications: • Associates Degree Required • Associates Degree Required • Strong oral and written communication skills • Strong oral and written communication skills • Strong problem-solving and reasoning skills • Strong problem-solving and reasoning skills • 1-3 years of relevant work experience • 1-3 years of relevant work experience • A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered. • Configure and setup Shure wireless microphones, gooseneck microphones, Soundcraft and Presonus mixers, Epson portable projectors, large portable displays, and QSC sound projection speakers for events.

New!

Pittsburgh, Pennsylvania5 days ago

Electric Power Systems (EPS) is a NETA-accredited independent electrical testing and engineering organization specializing in electrical acceptance testing, commissioning, and maintenance for clients across Data Centers, Utility, Generation, Renewables, Transit, Industrial and Commercial Facilities throughout North America. Technicians will work with electrical equipment, such as SF6 & vacuum circuit breakers, pad mount transformers/GSU transformers, grounding, instrument transformers, and variance of switches both manual and motor operated.

Moon Township, Pennsylvania30+ days ago

Responsible to the Manager of the Senior Citizen Center (Walden) and Assistant Executive Director of Community and Employment Support Services for the successful implementation of individualized plans for services and supports for people who attend the Senior Citizen Center (Walden) including: Citizen Care Inc., a subsidiary of Partners For Quality Inc., provides residential, day program, habilitation, supported employment opportunities and behavioral support services to adults with intellectual and developmental disabilities.

Pittsburgh, PA30+ days ago

Key Responsibilities: • Works in a highly client-facing role to develop and deploy end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & GECX CCaaS solution. You Are A hands-on Senior Engineer with strong experience in Google's Gemini Enterprise for Customer Experience (GECX) Contact Center as a Service Solutions - now building deep expertise in Google Cloud Platform (GCP).

New!

Pittsburgh, Pennsylvania5 days ago

Pittsburgh, Pennsylvania23 days ago

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.

Pittsburgh, PA30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

NEW GALILEE, Pennsylvania12 days ago

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Overview: The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner.

Pittsburgh, PA30+ days ago

Full-time

This role is designed for recruiters who excel in fast-paced environments, can manage large requisition loads, and consistently deliver qualified candidates under aggressive timelines. Techstra Solutions is seeking an experienced High-Volume Technical Recruiter to support rapid hiring ramp-ups for banking and financial services clients.

Mars, PA24 days ago

$18–$25 Per Hour

Enjoy a competitive pay range of $18 - $25 per hour plus performance bonuses, along with company-wide benefits including two weeks paid vacation, 6 paid holidays, tax free benefits, $600/year prepaid TASC card for eligible medical type expenses, WGB - Wellness Group Benefit, health insurance, $50K Company paid life insurance policy, AFLAC, quarterly team fun events, and more. Join the Pelles Heating & Cooling Services team in Mars, PA as a full-time Customer Service Representative - Dispatcher(includes outbound calls to fill schedule) and be at the heart of our mission to provide top-notch heating and air conditioning solutions!

saxonburg, PA30+ days ago

Accountable for ensuring that customer needs are handled with the proper sense of urgency and that key issues are communicated to the Customer Service supervisor and the Sales Operations manager in a timely manner. Demonstrates and promotes the COHERENT Worldwide values: Customer First, Honesty and Integrity; Open Communications, Teamwork, Continuous Improvement and Learning; Manage by the Facts; A Safe, Clean and Orderly Workplace.

Pittsburgh, Pennsylvania30+ days ago

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. This position is accountable for the accounting operations of their clients' company, to include the preparation of periodic financial reports, maintenance of an adequate system of controls designed to mitigate risk, enhancing the accuracy and relevancy of reported financial results, and ensuring that reported results comply with the appropriate accounting framework.

Washington, PA30+ days ago

The Customer Service Representative is responsible for managing customer accounts, processing orders, and ensuring clear communication between the customer and internal departments. This role supports the sales team and works closely with production, logistics, and quality to deliver a seamless customer experience.

Pittsburgh, PA30+ days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Collaborate with cross-functional teams including sales, marketing, technical experts, and graphic designers to develop comprehensive proposals.

greensburg, PA30+ days ago

b) Additional Requirement - An ST employed or contracted with the facility and not certified under section 501(1)(i) or has let the individual's certification lapse shall: (1) complete 30 hours of relevant continuing education every two years in order to remain eligible to practice surgical technology; and (2) be responsible for proving, to the satisfaction of the health care facility, that the individual complies with this subsection. A facility may employ or contract an ST who does not meet the requirements of section 501 to practice surgical technology if: (1) after a diligent and thorough effort has been made, the facility is unable to employ or contract with a sufficient number of qualified STs who meet the requirements of section 501; and (2) the health care facility makes a written record of its efforts under (1) and retains the record at the facility.

greensburg, PA30+ days ago

Canonsburg, Pennsylvania11 days ago

Resolve verbal and written patient account inquiries and escalate complex issues to Leads, Accounts Receivable, or supervisors when necessary. You’ll also play an active role in maintaining patient accounts, ensuring accuracy, and supporting quality control efforts.

New!

Pittsburgh, PA4 days ago

Customer Service Representative Minimum Qualifications:* Valid driver's license and ability to maintain a good driving record* High school diploma or equivalentWork Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. Physical Demands:The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Pittsburgh, Pennsylvania30+ days ago

$150,000–$170,000 Per Year

As Tech Lead, Customer Service, you will lead the technical execution behind our customer service platform across PerfectGift, Gift Card Granny, and GiftYa — owning the Twilio and CCaaS stack directly, and owning the AI solutions in production once our AI Machine Team builds and hands them off. Launch at least two production improvements with measurable impact on CSAT, first-contact resolution, average handle time, or cost-to-serve against agreed baselines — including at least one Twilio/platform change you own directly and at least one AI solution you accept from the AI Machine Team and tune to target.

Pittsburgh, PA30+ days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Pittsburgh, PA4 days ago

Howard Hanna Insurance Services provides a one-stop shop for all things insurance, with options for home, auto, umbrella, life, and business and commercial. Identify opportunities to cross-sell and up-sell additional products and services, building stronger client relationships .

New!

Pittsburgh, PA6 days ago

$45,000–$48,000 Per Year

Identify opportunities to cross-sell and up-sell additional products and services, building stronger client relationships . As a Customer Service Representative, youll guide clients through their insurance needs, answer questions, and ensure they feel confident and supported.

Cranberry Twp, PA13 days ago

$13.50–$13.50

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.

New!

Pittsburgh, PA4 days ago

As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish. This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.

Canonsburg, PA27 days ago

We value our incredible team of hardworking legal professionals and are committed to rewarding their efforts and investing in their futures. Patenaude & Felix, APC of Cansonsburg, PA is looking to hire a full-time Legal Account Representative to join our firm.

Canonsburg, Pennsylvania24 days ago

Join Select Medical as a Bilingual Customer Service Representative, where you’ll support patients and healthcare providers in a professional, compassionate environment. Support Patients & Providers – Answer calls and emails, process payments, and respond to inquiries.

Coraopolis, PA13 days ago

In this role, you will communicate with customers to identify their needs, dispatch our van fleet, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Dispatch our fleet of vans from our office to Pittsburgh International Airport, to scheduled hotel pick ups, and customers prompt pick up upon return.

Pittsburgh, PA24 days ago

Full-time

Job Summary and Responsibilities: Under the direction of the Customer Service Manager, the Customer Service Representative ensures the best possible customer experience, you will resolve customer questions and offer solutions to drive company revenue. Resolve customer service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.

Pittsburgh, PA30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Steve Metzler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

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Senior Customer Service Jobs in Shadyside, PA

Sr Director, Strategic Intelligence (Hybrid Schedule) Reed Smith US

Senior Solutions Engineer, Client Development Reed Smith US

Senior Manager, Data Discovery & Readiness Reed Smith US

Senior Refrigeration Service Technician - Commercial & Industrial CoolSys

Audit Senior (hybrid) Jobot

Audit Senior Jobot

Senior Vice President, Transaction Management Group Manager BNY

Customer Service Representative Joulé

Customer Service Representative Axelon

Sr Business System Analyst System One

UI UX Experience Designer Sr System One

Sales - Senior Sales Consultant Lifeway Mobility Holdings LLC

Director of Service - Commercial MEP Systems System One

Tax Managing Director, Private Client Services bdo consulting

Equipment Rental Specialist Sunbelt Rentals

Remote Benefits Customer Service Representative A-Line Staffing Solutions LLC

Benefits Customer Service Representative A-Line Staffing Solutions LLC

Sr Software Engineer V2Soft

Benefit Enrollment Call Center Representative A-Line Staffing Solutions

Senior Manager, Outbound Customer Service Blink Health LLC

Senior I&C Field Service Engineer Westinghouse Electric Co LLC

Sr. Media Services Equipment Technician - Computing Services Carnegie Mellon University

Sr. Field Service Technician - PIT Voltyx

Services and Supports Coordinator - Senior Citizen Center Partners for Quality

Google GECX Contact Center as a Service Senior Engineer Accenture Plc

Sr. Field Service Technician - PIT EPS

Senior Manager, Managed Services Transitions Baker Tilly Advisory Group, LP

Spanish Bilingual Limited Service Customer Service Representative Maximus

Distribution Customer Service Representative NFI Industries

Senior Technical Recruiter – High-Volume Ramp-Up (Banking & Financial Services) Techstra Solutions

Customer Service Representative - Dispatcher Pelles Heating & Cooling Services

Customer Service Representative - TEMP to HIRE II-VI Incorporated

Manager, Client Accounting Services Small Business-Healthcare Senior Living Baker Tilly Advisory Group, LP

Customer Service Representative Washington Penn

Senior Manager of Proposal Writing (US State & Local Health and Human Services) Maximus

SENIOR CENTRAL SERVICES TECHNICIAN Independence Health System

SENIOR CENTRAL SERVICES TECHNICIAN (PM) Independence Health System

Customer Service Representative NovaCare Rehabilitation

Customer Service Representative U Haul

Tech Lead, Customer Service Wolfe, LLC

Customer Service Representative U-Haul International Inc

Customer Service Representative Howard Hanna Real Estate

Licensed Insurance Customer Service Representative Howard Hanna Insurance Services

Customer Service Representative PetSuites

Customer Service Representative (Travel Industry) HJB Travels

Collector Customer Service Representative Patenaude & Felix, APC

Bilingual Customer Service Representative NovaCare Rehabilitation

Customer Service Representative Globe Parking Inc.

Customer Service Representative Target Freight Management

Customer Service Representative - State Farm Agent Team Member Steve Metzler - State Farm Agent

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