Day-to-day responsibilities of the role will include: Run Microsoft Entra ID, including Conditional Access, groups, SSO, and SCIM, and implement role-based access across the company while documenting exceptions; Automate joiner, mover, and leaver workflows with PowerShell, Microsoft Graph, Azure Automation, or similar tools, and report on access health; Manage Windows, Mac, and iOS devices in Intune and Mosyle, including enrollment, compliance, apps, updates, and policy documentation; Maintain TechOps-managed on-premises and cloud-hosted servers, networks, and production-floor IT systems, including scheduled patching, monitoring, and backups; Document and test recovery runbooks for critical services; lead technical triage and restoration for TechOps incidents in line with the incident plan, including occasional urgent after-hours response; Resolve Tier 2 Help Desk escalations and reduce recurring issues through root-cause fixes, runbooks, and training; Balance scoped improvement projects with operational and incident work, assess dependencies and rollback plans before high-impact changes, and raise project risks early. Biofire employees encompass a diverse range of talents, including world-class engineers who have designed and tested firearms, medical devices, robots, cars, satellites, rockets, and supersonic jets; expert technicians from aerospace, defense tech, special forces, and gunsmithing; and elite operators from high-tech, advanced manufacturing, and regulated industries.