Sr Product Marketing Manager - Competitive Intelligence & Voice of Customer Sinch ABSr Product Marketing Manager - Competitive Intelligence & Voice of CustomerNY$123,000–$154,000 / yearStrong experience building AI-powered agents and automated workflows, not just using LLMs, but designing and deploying agents that independently search, collate, tag, summarize, and distribute intelligence. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Senior Manager, Analytics, Customer Experience DoorDash IncSenior Manager, Analytics, Customer ExperienceNew York, NY$219,700–$323,000 / yearYou''ll lead and grow a team of data scientists working at the intersection of customer experience quality and operational cost - uncovering opportunities to drive perfect interactions, informing improvements to teammate tooling, and shaping how we deploy and evaluate AI-driven support. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
Senior Director of Product, Customer Data and Orchestration Platform People IncSenior Director of Product, Customer Data and Orchestration PlatformNew York, NY$180,000–$200,000 / yearUnlock "Known-First" Growth: Partner with marketing and business leadership to prioritize high-margin, "Known-First" use cases-such as intelligent list identification, intelligent up-selling, and precision cross-selling-to maximize the Lifetime Value (LTV) of the existing customer database. This role is dedicated to evolving our technical architecture from 'session-based' to 'user-focused' by delivering a high-fidelity 'Golden Record'-a Central User Profile that harmonizes subscriptions, behavioral metrics, and customer history across existing data silos.
Senior Customer Success Manager Optimizely, Inc.Senior Customer Success ManagerNew York, NY$118,000–$200,000 / yearCSMs own relationships with some of our highest-profile accounts, driving adoption, retention, and expansion by serving as a trusted advisor at every level of the customer organization, from day-to-day users up to executive sponsors. Motivated self-starter who is comfortable bringing creative solutions to peers and leadership, both internally and externally, to evoke change and iteratively improve processes and business outcomes.
Senior Manager, Customer Success Systems Sodexo SASenior Manager, Customer Success SystemsNew York, NY$86,275–$133,870 / yearManage and develop a team of learning facilitators, course managers, instructional designers, and eLearning developers to ensure readiness for program delivery. Design and deliver both informal and formal learning solutions that engage learners and achieve desired outcomes, ensuring content is accessible on appropriate platforms and delivered on schedule.
NewSr. Director, Customer Identity and Access Management Zillow IncSr. Director, Customer Identity and Access ManagementNYRemote$292,200–$466,800 / yearZillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2026, and included on TIME's America's Best Companies 2026 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. You can earn trust with Principal Engineers, recruit senior talent who could work anywhere, negotiate roadmaps with internal leadership, and then turn around and frame identity investment in business terms for executives to easily understand.
Senior Customer Success Manager Fitch Ratings IncSenior Customer Success ManagerNew York, NY$110,000–$120,000 / yearIn addition to managing client relationships, the Senior CSM is expected to contribute to the broader success of the team by mentoring colleagues, leading discussions during team meetings, sharing best practices, and taking ownership of one-off projects that improve how Customer Success and adjacent departments operate. The Senior CSM will serve as a trusted advisor who understands each clients business priorities and can connect Fitch Solutions research, data, analytics, and expertise to the needs of different client personas and segments.
Senior Analyst, Ecommerce Customer Development - Amazon (Remote) Nestle SASenior Analyst, Ecommerce Customer Development - Amazon (Remote)Bridgewater, NJRemote$90,000–$105,000 / yearThis position is also responsible for providing direct support to Amazon, leading the analysis and reporting of Ecommerce-specific metrics, demand planning, content management, supply chain and marketing directives throughout the internal organization for the assigned categories and e-retailers. Our broad product portfolio includes renowned brands like Garden of Life, Nature''s Bounty, Vital Proteins, Orgain, Nuun, BOOST, Carnation Breakfast Essentials, Peptamen, Compleat Organic Blends, and more.
Senior Manager, Customer Supply Chain Collaboration - Americas Sol de JaneiroSenior Manager, Customer Supply Chain Collaboration - AmericasNew York, NY$110,000–$130,000 / yearOur commitment to excellence has earned high-profile honors, including being named one of TIME1 00's 2024 Most Influential Companies, Fast Company's 2024 World's Most Innovative Companies, and WWD Beauty Inc's Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace. The Senior Manager, Customer Supply Chain Collaboration - Americas is a senior, cross‑channel operations leadership role responsible for shaping and leading the operating model that supports Sol de Janeiro's most strategic retail partners and its Amazon business.
Sr. Service Training Manager, Health Systems (Remote with Travel) Quest Diagnostics IncSr. Service Training Manager, Health Systems (Remote with Travel)Secaucus, NJRemoteAccountabilities/Metrics: Hospital CSAT, # of reps trained, Time to rep productivity post-training, % Field Coaching Reports delivered within 48 hours of field travel, Training ROI and Business Impact MetricsQualifications: 7+ years of progressive experience in commercial training, sales enablement, or organizational development, with at least 3 years in a strategic or leadership capacity. Development Gaps: Conduct comprehensive needs analyses by partnering with commercial leaders and leveraging data from performance reviews, field coaching reports, and business KPIs to identify and prioritize enterprise-wide knowledge and skill gaps.
Sr. Analyst, Enterprise Service Desk Abacus Group, LLCSr. Analyst, Enterprise Service DeskNewark, NJ$65,000–$75,000 / yearAssist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software. Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues.
Senior Human Resources Director - Shared Services Turner Construction CoSenior Human Resources Director - Shared ServicesNew York, NY$172,850–$220,760 / yearThe Senior Director oversees HR service delivery, HR operations, employee data management, HR systems support, process governance, compliance, and shared services teams while driving operational excellence through technology, automation, analytics, and continuous improvement initiatives. While performing the duties of this job, the employee may occasionally work at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes or airborne particles, outside weather conditions, and risk of electrical shock.
Sr Client Service Representative Jewelers MutualSr Client Service RepresentativeNew York, New YorkIn collaboration with producer partners, coordinates and facilitates policy renewals, ensuring timely and accurate completion of renewal processes for complex accounts and/or a larger book of business. With strong communication skills and deep insurance knowledge, you’ll help create a streamlined, client-focused experience that strengthens relationships and elevates service quality.
Senior Program Manager, Customer Operations Etsy IncSenior Program Manager, Customer OperationsBrooklyn, NY$134,000–$174,000 / yearAs a key member of the lean and productive Program Management team within CO, you will be responsible for leveraging the expertise of Etsy''s ops teams to lead high-priority and high-impact initiatives that further the company's medium & long term goals in timely, impactful and sustainable ways. This team collaborates with a diverse group of partners across Product, Engineering, Analytics, Research, Design and Operations to build our organization as a continuously improving entity that is able to deliver highly delightful and reliable experiences to Etsy's sellers & buyers.
NewSenior Customer Experience Partner, Operations Zip Co LtdSenior Customer Experience Partner, OperationsNYRemote$91,000–$114,000 / yearChampion Automation: Identify and lead opportunities where automation and AI can lead to streamlined processes for customers and agents, as well as improved productivity, Eliminate Operational Bottlenecks: Investigate interval-level variance patterns and operational friction points across contact centers, translating findings into immediate feedback and corrective actions. Lead Day-to-Day BPO Execution: Serve as the primary operational point of contact for BPO floor leadership and supervisors across 4 global partner locations to ensure seamless daily service delivery, governance rhythms, escalation paths, and improvement priorities.
Senior Customer Technical Support Specialist, Lab Automation - 3rd Shift (4 x 10-hour days) - REMOTE Danaher CorpSenior Customer Technical Support Specialist, Lab Automation - 3rd Shift (4 x 10-hour days) - REMOTENew York, NYRemote$31–$41 / hourThe amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years.
Senior Customer Technical Support Specialist, Lab Automation - 3Rd Shift (4 X 10-Hour Days) - Remote DanaherSenior Customer Technical Support Specialist, Lab Automation - 3Rd Shift (4 X 10-Hour Days) - RemoteNew York, NYRemote$31–$41 / hourThe amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years.
Sr Customer Experience Manager Homecare Software Solutions LLCSr Customer Experience ManagerNew York City, NY$130,000–$150,000 / yearRather than inheriting a mature digital customer program, you will have the opportunity to help define how HHAeXchange engages customers at scale-developing the strategy, building new approaches, measuring their impact, and continuously improving the model. Architect customer journeys and translate strategy into execution, personally building and launching scalable adoption and engagement programs across channels such as email, in-app experiences, education, AI-enabled engagement, and human outreach.
Senior Associate Administrative Services Merck & Co IncSenior Associate Administrative ServicesRahway, NJ$82,700–$130,200 / yearRequired Skills: Brand Strategy, Brand Strategy, Confidential Data Handling, Data Entry, Document Management, Event Management, Event Planning, File Management, Finance, Financial Budgeting, Marketing Initiatives, Microsoft Online Services, Office Applications, Office Equipment, Organizational Charts, Process Improvements, Procurement, Project Management, Regulatory Compliance, Scheduling, Software Proficiency, Solution-Oriented, Team Coordination, Team Operations, Travel Scheduling {+ 2 more}. This role serves as a strategic partner, ensuring smooth day-to-day operations, enabling effective leadership of global marketing initiatives, and acting as a coordination hub across regions, functions, and senior stakeholders.
Senior Customer Success Manager, Enterprise SimilarwebSenior Customer Success Manager, EnterpriseNew York, NY$105,000–$120,000 / yearYour role as part of the Client Services Team means your daily responsibilities may include: Lead, manage, and expand long-term customer relationships; focus on understanding the client’s KPIs to ultimately drive positive business outcomes Act as a trusted partner and advisor to customers by providing actionable insights that will help clients achieve their business goals using our cutting-edge data. The CSM is in the front line, bringing our platform and data to life for the client The CSM drives user engagement, adoption of our platform and helps identify growth opportunities by addressing the client's pain points.