Own the retail logistics KPI scorecard, including OTIF, on-time delivery, PO-to-delivery cycle time, cost per unit, cost-to-serve by account, chargeback and recovery rates, EDI/ASN compliance, and 3PL performance, and run a regular business review that turns the data into supply chain improvements. 7+ years of experience in retail logistics, B2B wholesale distribution, or supply chain operations, including 2+ years of direct people management in a product-shipping industry (e.g., CPG, Consumer Electronics, Apparel).