Customer Service Coordinator - Trade Office Doug Anderson Plumbing And HeatingCustomer Service Coordinator - Trade OfficeBillerica, MAFull timeYour Role As an Customer Service Coordinator - Trade Office:You'll manage customer communications, scheduling, and follow-ups to ensure excellent service from first contact to follow-upManage incoming leads from various channels (Google, Thumbtack, Angi, phone calls, texts, chats)Respond promptly to inquiries and book service appointmentsSchedule appointments in ServiceTitan and make confirmation calls for the next day's appointmentsProactively reach out to existing customers to schedule maintenance and recurring servicesCommunicate professionally with customers via phone, text, email, and chatMaintain accurate customer records and job details in ServiceTitanMonitor multiple communication channels while ensuring timely responsesOrganize follow-ups and manage the office email inboxAssist with general administrative tasks as neededQualifications:Professional phone skillsStrong oral and written communication skillsExcellent customer service skillsComfortable booking and rebooking appointments, and guiding customers through decisionsAbility to multitask and stay organized in a fast-paced environmentConfidence using scheduling and office software (ServiceTitan experience is a plus)Self-motivated with strong follow-throughMust have plumbing/heating/AC office work experience, NO MEDICAL or DENTAL backgroundWhat Sets Us Apart? Doug Anderson Plumbing and Heating is hiring a full-time Customer Service Coordinator - Trade Office in Billerica, MA!Want to know what you're getting into?
Customer Service Coordinator Acclaro CorporationCustomer Service CoordinatorSmithfield, Rhode IslandThis salaried, full-time position is responsible for coordinating day-to-day client interactions, ensuring efficient scheduling, and serving as a primary point of contact for providers, clinical trainers and field engineers. You will balance professionalism and empathy while managing a fast-paced workflow, supporting both clinical and administrative teams to maintain a smooth, welcoming, and compliant practice.
Customer Service Coordinator – Travel Support Enchanted Horizons TravelCustomer Service Coordinator – Travel SupportMilford, MassachusettsThis role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process. We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience.
Customer Service Coordinator Worcester Polytechnic InstituteCustomer Service CoordinatorWorcester, MAThe Coordinator collaborates with Facilities leadership, campus departments, contractors, vendors, and university service providers to ensure timely communication, efficient work coordination, and effective resolution of facilities-related issues. This position is responsible for coordinating maintenance and repair requests, supporting departmental operations, managing contractor access and scheduling, maintaining operational records, and providing exceptional customer service to faculty, staff, students, and external partners.
Customer Service Coordinator IdistCustomer Service CoordinatorWorcester, MassachusettsWe’ve helped our partners grow smarter and stronger—offering unmatched product selection, customized programs, and expert retail support across health and beauty care, seasonal items, general merchandise categories. Work collaboratively with internal departments to navigate solutions in regards to errors, order coordination, customer questions, and inventory inquiries by successfully navigating and utilizing the AS400 System.
Transitional Assistance Coordinator- Leominster Area Guardian Angel Senior ServicesTransitional Assistance Coordinator- Leominster AreaLeominster, MAPart timeWork collaboratively and under the instructions of discharge planners and State Case Managers,Assist in the execution of service plans designed to develop, maintain, and/or maximize the participant's independent functioning in self-care, physical, and emotional growth, socialization, communication, and vocational skills. The Transitional Assistance Coordinators will assist Guardian Angel in services for adults with developmental disabilities, individuals who are blind or visually impaired, and adolescents with brain injury.
Service Coordinator NECIService CoordinatorAuburn, MA$27–$32 / hourThe Service Coordinator ensures service engagements are accurately scoped, efficiently executed, and delivered to customer expectations through strong mechanical understanding, systems expertise, and proactive coordination. Coordinate with outage management, shop personnel, and field service teams throughout the full service lifecycle—from initial scope and quoting through execution and closeout.
Service Coordinator Fire Equipment IncService CoordinatorWorcester, MA$26.44–$40.87 / hourThe Service Coordinator supports the Test & Inspection Division by coordinating, scheduling, and managing the day-to-day activities of field technicians performing inspections and testing of fire protection systems. This position serves as a key liaison between customers, technicians, and management—ensuring inspections are scheduled efficiently, completed on time, and compliant with NFPA codes, local regulations, and contractual requirements.
Transitional Assistance Coordinator F/T Guardian Angel Senior ServicesTransitional Assistance Coordinator F/TAuburn, MAWork collaboratively and under the instruction of discharge planners and State Case Mangers, the TA Coordinator will assist in the execution of service plans designed to develop, maintain, and/or maximize the participant’s independent functioning in self-care, physical and emotional growth, socialization, communication, and vocational skills. Requirements: Have a college degree (preferably in a human service field), plus experience in providing community-based services to individuals with disabilities; or at least 2 years comparable, community-based, life or work experience providing services to individuals with disabilities and/or persons 60 years or older.
TA Coordinator for Metro West Area Guardian Angel Senior ServicesTA Coordinator for Metro West AreaSudbury, Wayland, Weston, Waltham, Needham, Brookline, Watertown, Belmont, Hudson, Marlborough, Hokpintonm, Holliston, Sherborn, Framingham, MAPart timeWork collaboratively and under the instructions of discharge planners and State Case Managers, Assist in the execution of service plans designed to develop, maintain, and/or maximize the participant's independent functioning in self-care, physical, and emotional growth, socialization, communication, and vocational skills. The Transitional Assistant Coordinators will assist Guardian Angel in services for adults with developmental disabilities, individuals who are blind or visually impaired, and adolescents with brain injury.
TA Coordinator Worcester Area Guardian Angel Senior ServicesTA Coordinator Worcester AreaWorcester, Auburn, Webster, Charlton, Spencer, Holden, Rutland, Barre, Shrewsbury, Brookfield, Mendon, MAPart timeWork collaboratively and under the instructions of discharge planners and State Case Managers, Assist in the execution of service plans designed to develop, maintain, and/or maximize the participant's independent functioning in self-care, physical, and emotional growth, socialization, communication, and vocational skills. The Transitional Assistant Coordinators will assist Guardian Angel in services for adults with developmental disabilities, individuals who are blind or visually impaired, and adolescents with brain injury.
TA Coordinator for Springfield Area Guardian Angel Senior ServicesTA Coordinator for Springfield AreaSpringfield, Ludlow, Monston, Wales, Ware, Belchertown, South Hadley, Holyoke, Agewam, Longmeadow, Hampden, MAPart timeWork collaboratively and under the instructions of discharge planners and State Case Managers, Assist in the execution of service plans designed to develop, maintain, and/or maximize the participant's independent functioning in self-care, physical, and emotional growth, socialization, communication, and vocational skills. The Transitional Assistant Coordinators will assist Guardian Angel in services for adults with developmental disabilities, individuals who are blind or visually impaired, and adolescents with brain injury.
Service Coordinator II - Energy Systems - Marlborough, MA GeneracService Coordinator II - Energy Systems - Marlborough, MAMarlborough, MassachusettsThe Service Coordinator II position will be responsible for creating jobs, answering incoming service calls, tracking jobs and completions, invoicing, contract setup, and managing overall administrative workflow for the Service Department. With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States.
Resident Services Coordinator Oxford - Part Time Tri-Valley, Inc.Resident Services Coordinator Oxford - Part TimeDudley, MA4. Develop, implement and review comprehensive support service plans for residents, including connecting residents with needed in home supports. Motor Vehicle, valid driver's license; maintain minimum insurance liability requirements and complete motor vehicle driving record check.
Patient Services Coordinator Axelon Services CorporationPatient Services CoordinatorWorcester, MA$18–$22 / hourMinimum 1 year of healthcare patient access, patient registration, admissions, scheduling, insurance verification, medical front office, or healthcare customer service experience required. Collect patient financial responsibilities including copays, deductibles, coinsurance, balances, and self-pay amounts.
Case Manager-Community Based Enrichment Services GAAMHACase Manager-Community Based Enrichment ServicesLeominster, MAFormerly known as Community-Based Day Services (CBDS), CBES is about more than just a name change—it’s a reimagined approach that focuses on real community engagement, individualized goals, and meaningful daily experiences. As a CBES Case Manager, you’ll oversee a cohort of individuals and their Direct Support Professionals (DSPs), ensuring that everyone receives high-quality, enriching, and empowering support every step of the way.
NewChild Service Coordinator, 1st Shift Lahey Hospital and Medical CenterChild Service Coordinator, 1st ShiftLowell, MA$22.94–$27.96 / hourActual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Essential Functions/Key Responsibilities: Plans individual and group activities to stimulate growth in language, social, and motor skills such as learning to listen to instructions, playing with others, and using play equipment.
Case Manager Fairlawn Rehabilitation HospitalCase ManagerWorcester, MAPart timeJoin Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
Client Service Coordinator-REMOTE MothershipClient Service Coordinator-REMOTEMassachusettsRemoteLearn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and work, and help you develop and grow, enable you with cutting-edge intuitive technology, and so much more! Learn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and jobs, help you develop and grow, enable you with cutting-edge intuitive technology, and so much more!
Social Work Case Manager Devoted Health ServicesSocial Work Case ManagerMassachusettsThe Complex Care Department is at the heart of this goal: we are a highly collaborative, multidisciplinary team of physicians, nurse practitioners, case managers, social work case managers, community health workers, and outreach coordinators united by our mission to build a better care delivery system for Devoted’s most complex members. Engage with patients to identify social barriers to assist in resource alignment, & coordination services to maximize the effectiveness of the Complex Care Department: Conduct screenings and create personalized action plans tailored to patient’s needs.