Key Responsibilities Patient Experience & Front Desk Greet and check in patients in a friendly, professional manner Manage patient flow and communicate wait times effectively Provide excellent customer service to ensure a positive patient experience Registration & Insurance Verify patient demographics and insurance eligibility Accurately enter patient information into EMR (Experity preferred) Explain visit costs, co-pays, and billing policies Payments & Administration Collect co-pays, deductibles, and self-pay balances Maintain daily cash drawer and ensure accurate reconciliation Answer phones, schedule appointments, and respond to inquiries Scan and upload documents into patient records Compliance & Support Maintain HIPAA compliance and patient confidentiality Support clinical team with administrative needs Ensure front desk area is organized and efficient Qualifications Required High school diploma or equivalent 1+ year of customer service, front desk, or administrative experience Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Preferred Experience in urgent care, medical office, or healthcare setting Knowledge of insurance verification and medical terminology Experience with EMR systems (Experity is a plus) Bilingual (English/Spanish) preferred Compensation: $16.00 per hour PS: It's All About You! magazine as one of the fastest-growing companies in the U.S., AFCs stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.