NewCustomer Development Representative UniFirstCustomer Development RepresentativeRichmond, VA$49,000–$120,000We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services.
NewClient Success Representative UniFirstClient Success RepresentativeRichmond, VA$49,000–$120,000We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services.
NewOutside Sales Representative UniFirstOutside Sales RepresentativeRichmond, VA$49,000–$120,000At UniFirst, we’re a global leader in uniform rental and facility service solutions for businesses across industries - from manufacturing and food processing to healthcare and hospitality. With a reputation for superior service and long-term customer partnerships, every uniform, product, and service we offer comes with integrity, commitment, and hard work.
NewVirtual Benefits Sales Representative AO GroupVirtual Benefits Sales RepresentativeRICHMOND, VAPositioned at the forefront of specialized financial services, our company helps families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. Role Overview: As a remote Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures.
NewErie Home - Outside Sales Representative Erie HomeErie Home - Outside Sales RepresentativeAshland, VA$125,000–$250,000Ranked Top 10 on the Qualified Remodeler Top 500 list and recognized as one of the Fastest Growing Companies on the INC 5000 list , we’re expanding nationwide and looking for top sales talent to join us. Our exclusive, industry-leading roofing systems provide unmatched durability, energy efficiency, and curb appeal—giving homeowners a solution they can’t find anywhere else.
NewOutside Sales Representative Erie HomeOutside Sales RepresentativeAshland, VA$125,000–$250,000Ranked Top 10 on the Qualified Remodeler Top 500 list and recognized as one of the Fastest Growing Companies on the INC 5000 list , we’re expanding nationwide and looking for top sales talent to join us. Our exclusive, industry-leading roofing systems provide unmatched durability, energy efficiency, and curb appeal—giving homeowners a solution they can’t find anywhere else.
NewEntry Level Sales Representative UniFirstEntry Level Sales RepresentativeRichmond, VA$49,000–$120,000At UniFirst, we’re a global leader in uniform rental and facility service solutions for businesses across industries - from manufacturing and food processing to healthcare and hospitality. With a reputation for superior service and long-term customer partnerships, every uniform, product, and service we offer comes with integrity, commitment, and hard work.
NewHVAC/R Service Technician - Light Commercial CoolSysHVAC/R Service Technician - Light CommercialRichmond, VA$29–$52Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems. The Service Tech 3-Industrial is responsible for repairing, maintaining, diagnosing, testing and performing scheduled inspections on advanced mechanical refrigeration systems and associated equipment throughout the facility.
NewResidential Sales Representative Erie HomeResidential Sales RepresentativeAshland, VA$125,000–$250,000Ranked Top 10 on the Qualified Remodeler Top 500 list and recognized as one of the Fastest Growing Companies on the INC 5000 list , we’re expanding nationwide and looking for top sales talent to join us. Our exclusive, industry-leading roofing systems provide unmatched durability, energy efficiency, and curb appeal—giving homeowners a solution they can’t find anywhere else.
NewIn Home Sales Representative Erie HomeIn Home Sales RepresentativeAshland, VA$125,000–$250,000Ranked Top 10 on the Qualified Remodeler Top 500 list and recognized as one of the Fastest Growing Companies on the INC 5000 list , we’re expanding nationwide and looking for top sales talent to join us. Our exclusive, industry-leading roofing systems provide unmatched durability, energy efficiency, and curb appeal—giving homeowners a solution they can’t find anywhere else.
NewConstruction Sales Representative Erie HomeConstruction Sales RepresentativeAshland, VA$125,000–$250,000Ranked Top 10 on the Qualified Remodeler Top 500 list and recognized as one of the Fastest Growing Companies on the INC 5000 list , we’re expanding nationwide and looking for top sales talent to join us. Our exclusive, industry-leading roofing systems provide unmatched durability, energy efficiency, and curb appeal—giving homeowners a solution they can’t find anywhere else.
NewSales Representative (Countertop) MSISales Representative (Countertop)Rockville, VAMSI's product line includes an extensive offering of Granite , Quartz , Porcelain , Luxury Vinyl flooring , Slate , Marble , Travertine , Sandstone , Limestone , Quartzite , onyx , stacked stone and pavers imported from over 36 countries on six continents. About MSI: Founded in 1975, MSI is a leading supplier of flooring tile , countertops , wall and backsplash tile and hardscaping surfaces products in North America.
Service Technician Hendrick Automotive Group CorporateService TechnicianRichmond, Virginia$25–$35 / hourFull timeWhile performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Field Service Representative Schneider Electric USA, IncField Service RepresentativeRichmond, VAFull timeSchneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment.
NewField Service Representative - Cooling/HVAC Schneider Electric USA, IncField Service Representative - Cooling/HVACRichmond, VAFull timeSchneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment.
Field Service Representative Schneider Electric SEField Service RepresentativeRichmond, VAAs a Field Service Representative, a typical day for you might include: Pre-site, startup, repair, preventive maintenance, and field modification of equipment Problem solving with customers, electricians, sales partners, technical support, District Service teams Completion of field service reports, expense reports, preventive maintenance, and startup data sheets Working with your Manager and/or Regional Service Director to resolve complex escalated issues Continuous learning and training on various products both in the field and in the classroom On some days, you may even: Travel throughout the region for local customer support or even countrywide travel. The ability to read blueprints/schematics Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment 2+ years in Field Services or equivalent industry experience.
Field Service Representative - Cooling/HVAC Schneider Electric SEField Service Representative - Cooling/HVACRichmond, VAAs a Field Service Representative, a typical day for you might include: Pre-site, startup, repair, preventive maintenance, and field modification of equipment Problem solving with customers, electricians, sales partners, technical support, District Service teams Completion of field service reports, expense reports, preventive maintenance, and startup data sheets Working with your Manager and/or Regional Service Director to resolve complex escalated issues Continuous learning and training on various products both in the field and in the classroom On some days, you may even: Travel throughout the region for local customer support or even countrywide travel. The ability to read blueprints/schematics Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment 2+ years in Field Services or equivalent industry experience.
Field Service Representative Veolia Environnement SAField Service RepresentativeVA$30–$36 / hourPerform specific PLC/HMI activities including Control System IO Checkout, system networking, program upload/download, understanding ladder logic and function blocks, troubleshooting code, and writing simple logic. The Field Service Representative will be responsible for managing all aspects of water treatment plant commissioning, installation, and optimization, serving as a key interface between design engineering, construction teams, control systems, and customers.
Systems Field Service Representative - Power Distribution/Electrical Schneider Electric SESystems Field Service Representative - Power Distribution/ElectricalRichmond, VAExperience in testing, maintenance and/or upgrades in some or all of the following areas: low or Medium Voltage Switchgear; Transformers; Relay Protection Systems; Control Systems The ability to interpret blueprints and other service documents, including various electrical drawings. The capacity to move service equipment weighing up to 50 pounds What we have for you: Within your first 90 days, you'll experience a unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid.
NewSenior Customer Service Representative, Remote CSR MMC GroupSenior Customer Service Representative, Remote CSRRemote NJ or VA, VARemote$16.67–$17.46 / hourWe are seeking Senior Customer Service Representatives to support Virginia Medicaid and CHIP members by providing accurate information about managed care plans, eligibility, enrollment, and program services. Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
NewSenior Bilingual Customer Service Representative, Remote CSR MMC GroupSenior Bilingual Customer Service Representative, Remote CSRRemote NJ or VA, VARemote$17.46 / hourWe are seeking Senior Customer Service Representatives to support Virginia Medicaid and CHIP members by providing accurate information about managed care plans, eligibility, enrollment, and program services. Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
Field Service Representative (FSR) I - III Motorola Solutions IncField Service Representative (FSR) I - IIIVARemote$71,000–$100,000 / yearFrom pure line-of-sight to extreme non-line-of-sight, Silvus radios form a self-healing, self-forming mesh network, enabling secure and reliable connectivity, including video and high-bandwidth data. Minimum 1-3 years of experience supporting communications, radios, or data networks in a DoD, Military, or Law Enforcement environment with a minimum of 1-3 years of experience as an FSR or equivalent in a customer-facing technical role.
Field Service Representative/Technician StilesField Service Representative/TechnicianRichmond, VirginiaWith an extensive parts inventory, unique upgrade services, and a nationally accredited education and training program, Stiles builds solutions around our customers’ needs and supports them long after installation. Our innovative technologies and service-driven approach support customers in aerospace, transportation, alternative energy, architecture and structural elements, furniture, retail fixtures, and other manufacturing industries.
Traveling Field Service Representative Faith Technologies IncTraveling Field Service RepresentativeRichmond, VAConstructs and tests circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. The Field Service Representative - Power Distribution is accountable for installation, inspection and testing, troubleshooting, and adjustment, repair or replacement of customer equipment.
Growth Focused Scheduler & Customer Service Representative Burgess Inspections Inc.Growth Focused Scheduler & Customer Service RepresentativeRichmond, VAFull timeThe ideal candidate is highly organized, confident on the phone, and enjoys helping clients and partners feel supported from start to finish. Burgess Inspections is growing, and we're looking for a motivated, detail-oriented professional to join our team as a Growth-Focused Scheduler & Customer Service Representative .
Customer Service Representative - State Farm Agent Team Member Patricia Johnson - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberHenrico, VAFull timeAs a Customer Service Representative - State Farm Agent Team Member with Patricia Johnson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative U-HaulCustomer Service RepresentativeHenrico, VA$12.77–$13.50 / hourPhysical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
Customer Service Representative $15.00 U-HaulCustomer Service Representative $15.00Henrico, VA$12.77–$13.50 / hourPhysical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
Customer Service Representative I (CSR1) Remote (Virginia Residents Only) Lingo StaffingCustomer Service Representative I (CSR1) Remote (Virginia Residents Only)Richmond, VARemoteLingo Staffing is currently hiring Customer Service Representatives for a remote healthcare support project serving individuals enrolled in state-managed healthcare assistance programs. The Customer Service Representative I (CSR1) will handle inbound calls from members, applicants, caregivers, and individuals assisting participants with healthcare-related questions and enrollment support.
Bilingual Customer Service Representative I (CSR1) Remote (Virginia Residents Only) Lingo StaffingBilingual Customer Service Representative I (CSR1) Remote (Virginia Residents Only)Richmond, VARemoteLingo Staffing is currently hiring Bilingual Customer Service Representatives for a remote healthcare support project serving individuals enrolled in state-managed healthcare assistance programs. The Bilingual Customer Service Representative I (CSR1) will handle inbound calls from members, applicants, caregivers, and individuals assisting participants with healthcare-related questions and enrollment support.
NewCSR II Operations (Temporary, Remote Lawrence KS) MaximusCSR II Operations (Temporary, Remote Lawrence KS)Richmond, VARemoteFull timeEssential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). • The OPM Customer Service Representative III training session will also consist of more detailed training and focus on the below topics: - Call Handling (accepting transfers from Customer Service Representative I).
NewCSR II Operations (Temporary, Remote McAllen, TX) MaximusCSR II Operations (Temporary, Remote McAllen, TX)Richmond, VARemoteFull timeEssential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). • The OPM Customer Service Representative III training session will also consist of more detailed training and focus on the below topics: - Call Handling (accepting transfers from Customer Service Representative I).
NewCustomer Service Representative - Onsite TeleperformanceCustomer Service Representative - OnsiteHenrico, VAThrough a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Title Service Representative RB Global IncTitle Service RepresentativeVATasks include compiling all necessary documents, communicating with customers and vehicle owners, resolving problems and discrepancies, answering inbound phone calls, sending emails, and providing excellent customer service. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations.
Medical Assistant/Patient Services Representative US FertilityMedical Assistant/Patient Services RepresentativeRichmond, VirginiaWhether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients , the lives we help bring into the world , and the culture of excellence we foster across our organization .
NewClient Services Representative (Full-Time) The Richmond SPCAClient Services Representative (Full-Time)Richmond, VAAnnually, we rescue, rehabilitate and find homes for about 4,000 homeless animals while also providing our region with vital safety net programs designed to keep thousands of pets in loving homes and out of shelters. CSRs communicate directly with clients to gather records, schedule appointments, welcome pets and their people to our hospital, and handle payment for our low-cost services.
Medical Assistant/Patient Services Representative Virginia Fertility Associates, LLCMedical Assistant/Patient Services RepresentativeRichmond, VA$19–$23.75 / hourPart timeWhether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients , the lives we help bring into the world , and the culture of excellence we foster across our organization .
Customer Service & Sales Representative - Korman Signs Warren WhitneyCustomer Service & Sales Representative - Korman SignsHenrico, VAFull timeStill family-operated, Korman Signs combines state-of-the-art technology with hands-on expertise to deliver everything from small custom signs to large-scale interstate projects. Korman Signs has been part of the Richmond community since 1975, growing from a small start-up into one of the nation's leading manufacturers of traffic safety products.
NewClient Services Representative (Full-Time) Richmond SPCAClient Services Representative (Full-Time)Richmond, VAAnnually, we rescue, rehabilitate and find homes for about 4,000 homeless animals while also providing our region with vital safety net programs designed to keep thousands of pets in loving homes and out of shelters. CSRs communicate directly with clients to gather records, schedule appointments, welcome pets and their people to our hospital, and handle payment for our low-cost services.
Customer Service Representative Springer InsuranceCustomer Service RepresentativeMidlothian, VAFull timeWork with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
NewCustomer Service Representative - Mental Health/Transportation (re-ad 26-00869) County of Chesterfield VirginiaCustomer Service Representative - Mental Health/Transportation (re-ad 26-00869)Chesterfield, VA$41,275–$55,720 / yeardata entry, filing, copying); Completes ModivCare Transportation requests using Correspondence Tracking System website; Enters standing order forms for billing and edits Medicaid trips to determine miles billed; Reroutes drivers as appropriate; may serve as a back-up driver as needed; Informs Customer Service Technician/Dispatcher of no-shows of any individuals on the scheduled route; Assists with training new drivers; and. Three years of experience in public transportation preferred; some experience with electronic scheduling software preferred; experience driving multi-passenger paratransit vehicles preferred; experience with individuals with developmental disabilities preferred.
NewCustomer Service Representative Easy RecruiterCustomer Service RepresentativeRichmond, VirginiaRemoteMust be passionate about serving and helping their community of job seekers and business partners with a genuine drive to help others succeed. This person will provide world-class customer support through email, text, chat, and occasionally the phone.
Customer Service Representative U-Haul International IncCustomer Service RepresentativeRichmond, VA$12.77–$13.75 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Customer Service Representative -Healthcare Maximus IncCustomer Service Representative -HealthcareChester, VAGreat Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience. Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
Customer Service Representative Woodfin - Your Home TeamCustomer Service RepresentativeRichmond, VAAs the Customer Service Representative, you play a key role in managing various aspects of customer accounts, ensuring their satisfaction, driving inside sales initiatives, and play an important role in the enhancement of the overall customer experience. What We Offer: Woodfin - Your Home Team offers a wide range of employee benefits, including: A welcoming, family-oriented work environment that supports work/life balance.
Bilingual Customer Service Representative (Licensed P&C Agent) Markel Group IncBilingual Customer Service Representative (Licensed P&C Agent)Richmond, VARemote$21.50–$23 / hourThis includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. The Customer Service Rep I will be the first point of contact for new and existing customers insurance questions and will deliver a quality customer service experience that builds rapport and long-term relationships to encourage renewal/repeat business.
Customer Service Representative (Licensed P&C Agent) Markel Group IncCustomer Service Representative (Licensed P&C Agent)Richmond, VARemote$21.50–$23 / hourThis includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. I will be the first point of contact for new and existing customers insurance questions and will deliver a quality customer service experience that builds rapport and long-term relationships to encourage renewal/repeat business.
NewCustomer Service Representative WoodfinCustomer Service RepresentativeRichmond, VA$20–$25 / hourAs the Customer Service Representative, you play a key role in managing various aspects of customer accounts, ensuring their satisfaction, driving inside sales initiatives, and play an important role in the enhancement of the overall customer experience. Assisting customers and addressing inquiries Professionally and promptly assist customers with inquiries, resolving concerns related to budget plans, payment discrepancies, and service agreements.
NewPatient Services Representative - Care-A-Van Bon Secours Mercy HealthPatient Services Representative - Care-A-VanRichmond, VAAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative – Care-A-Van Bon Secours Mercy HealthPatient Services Representative – Care-A-VanRichmond, VirginiaAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.