Additional responsibilities include: Training and working with student assistants, Coordinating with freelance and remote agencies for service provider coverage and reconciling billing, Managing operational logistics such as remote room key sign-outs, parking passes, and other departmental needs, Maintaining current and accurate information in DAS systems, Facilitates seamless day-to-day activities within the university. Communication & Customer Service: Serve as the central communication hub for DAS and provide essential support and service across the RIT & NTID communities via diverse communication platforms including email, phone, instant messaging, and in-person engagements.