Knowledge, Skills and Abilities: Requires knowledge of principles and practices of human and social behaviors, group dynamics, community engagement outreach and case management processes; knowledge of barrier removal processes in support of employment and career development; knowledge of training and best practices of job placement methods and approaches; knowledge of social service programs related to mental illness, substance abuse, domestic violence, homelessness, and aging; the ability to work with and empathize for persons in vulnerable populations, such as low-income and multi-ethnic communities who have limited access to resources; excellent listening skills with the ability to provide crisis intervention, de-escalation and consensus building among and between diverse groups of people; ability to research, coordinate and navigate resources; work independently with little direction; establish and maintain effective working relations with others; gather, reconcile, and interpret data; accurately document, compile and maintain information for files and reports; meet schedules and timelines; strong interpersonal, written and oral communication skills; ability to present ideas and concepts persuasively to large audiences; proficient ability to operate computers and utilize software and applications relevant to tasks at hand (i.e. Microsoft Office Suite, Google platforms, social media platforms, recruitment tracking tools etc.). 14 Observed Holidays: New Years Eve; New Years Day; Martin Luther King Jr's Birthday; Presidents Day; Cesar Chavez Day; Memorial Day; Juneteenth; Independence Day; Labor Day; Veteran's Day; Thanksgiving Day; Day After Thanksgiving; Christmas Eve, and Christmas Day.